Top Tech Jobs & Startup Jobs in Phoenix, AZ

Creates and governs AI-ready customer education and documentation that improves clarity, adoption, self-service, and operational consistency. Translates technical concepts into audience-specific content using personas and journey maps, develops modular learning materials for LMS and in-app channels, supports A/B testing, analyzes engagement data, and partners with analytics, marketing, and customer experience teams. Uses AI tools for drafting, summarization, updates, and localization while maintaining editorial quality.

Provides first- and second-level technical support for internal and external clients using proprietary and third-party applications. Handles phone and email inquiries, logs and diagnoses incidents, resolves or escalates issues, documents solutions, communicates status, and collaborates with internal teams. Requires customer-facing technology support experience, technical education or equivalent experience, software and hardware diagnostics skills, strong documentation and communication abilities, and flexibility for occasional nonstandard hours.

Manage a portfolio of customers to drive onboarding, adoption, training, feature rollout, and renewals for Epiq's AI-enabled legal SaaS platforms. Serve as primary customer contact, identify expansion opportunities, communicate product updates, and partner with Sales, Product, and Operations to improve workflows and product experience.

Leads industry growth strategy for Aprio’s Risk Services practice, focusing primarily on pipeline management, account planning, lead generation, client expansion, and revenue growth. Develops go-to-market, capacity, and marketing plans; analyzes sales and marketing metrics; coaches pursuit teams; manages pipeline reviews; supports CRM adoption and merger integrations; and directs events, outbound campaigns, sales assets, thought leadership, and public relations initiatives.

Own the product vision, roadmap, and delivery for AI-enabled platforms across Aprio. Translate practice requirements into user stories, lead development lifecycles, coordinate onshore/offshore teams, validate and integrate LLMs and AI tooling, and engage stakeholders while ensuring responsible AI, data privacy, and client confidentiality.

Provides administrative support to Accounting/HR and senior management, including accounts payable and receivable assistance, payroll and timecard support, records maintenance, onboarding documentation, scheduling, correspondence, filing, office organization, supply ordering, travel arrangements, and special projects. The role is onsite and requires strong organization, confidentiality, communication, Microsoft Office, and Excel skills.

Develop and support full-stack and AI-driven software across the enterprise. Responsibilities include designing, testing, deploying, and continuously improving applications; modernizing legacy IBM i systems; adopting cloud technologies; supporting integrations, batch jobs, file transfers, and data workflows; troubleshooting production issues; and contributing to AI, machine learning, LLM, RAG, and agent-based solutions. The role also involves cross-functional collaboration, release support, monitoring, incident management, and participation in a 24x7 on-call model.

Lead and manage an engineering team to design, build, and operate large-scale distributed systems using cloud and AI technologies. Provide technical oversight, set KPIs/OKRs, own delivery from strategy to execution, recruit and mentor engineers, collaborate cross-functionally, manage risk, and drive continuous improvement and scalable solutions.

Ensure reliability, scalability, and performance of distributed retail and pharmacy systems. Implement observability, monitoring, SLOs, incident response, and reliability improvements. Lead cloud-native microservices and Kubernetes/OpenShift deployments, CI/CD automation, performance testing, and collaborate with engineering and operations. Participate in on-call rotation.

Handles inbound inquiries from financial advisors, provides Vanguard and competitor product information, profiles prospects, and routes qualified leads to sales teams. Supports internal and external sales executives with client follow-up, product research, administrative requests, sales materials, email inquiries, advisor registration approvals, and internal reporting. Participates in special projects while developing sales, relationship management, investment product, communication, and analytical skills.

The Financial Consultant manages a sales book for High Net Worth clients, drives growth through outreach, advises on investments, and collaborates with teams.

Lead implementation and Tier 3 support of ServiceNow Discovery to populate and govern the CMDB; pilot AI-driven discovery and automation; troubleshoot production issues; design and deliver infrastructure projects; collaborate with IT teams and vendors; mentor team members to improve CMDB accuracy and resilience.

The engineer develops media and collaterals for assembly processes, optimizes manufacturing efficiency, and ensures quality and reliability in semiconductor packaging.

Develop and maintain automation software for Intel manufacturing factories across the full SDLC. Gather requirements with stakeholders, design and implement solutions, write and automate tests (unit/functional/regression/volume), build install packages, manage CI/CD and releases, and provide production support and documentation.

Lead a team to develop and deliver analog and mixed-signal IP (ADCs, DACs, PLLs, TX/RX, regulators, clocking). Drive architecture, design, verification, silicon bring-up, validation, and production readiness. Manage schedules, resources, and cross-functional collaboration while building and mentoring engineering talent and influencing technical roadmaps.

Welcomes customers and visitors, directs them to appropriate staff, manages a multi-line phone system, provides professional communication, performs filing and clerical duties, and maintains an organized reception and showroom environment. The role requires basic computer proficiency, strong interpersonal and organizational skills, reliability, and successful completion of a background check and drug screen.

Prepare and analyze division budgets, forecast revenues and year-end fund balances, monitor and audit expenditures, produce financial and program reports, assess fiscal impact of legislation, manage grant budgeting and agreements, and provide technical assistance and training to program managers and divisions.

Supports mortgage default departments by optimizing workflow systems, analyzing configurations and business rules, gathering requirements, creating reports, and implementing workflow enhancements and automation. The role develops process documentation, troubleshoots systems, prioritizes enhancement projects using cost-benefit analysis, and communicates technical requirements to business and IT stakeholders. Key systems include Black Knight LoanSphere and Tableau, with responsibilities involving SQL, Excel, reporting, and process improvement.

Manage day-to-day letter operations for SMS Recovery, ensuring compliance with federal, state, and investor requirements. Develop and revise letters, coordinate with Compliance, Print Production, IT and Recovery Management, support loan servicing transfers, manage bulk print processes, and drive process improvements and campaign letter deployments.

Supports default servicing departments by optimizing workflow systems, analyzing configurations and business rules, gathering requirements, creating reports, troubleshooting systems, and implementing workflow automation and enhancements. The role develops process documentation, prioritizes system projects using cost-benefit analysis, communicates technical requirements, and serves as a subject matter expert for foreclosure, bankruptcy, property preservation, and post-foreclosure workflows.

Lead and coach an inside sales team focused on SMB account management to hit monthly revenue targets. Hire, train, coach, report on KPIs, refine sales processes, assist on calls, and drive upsell/renewal performance. On-site in Tempe.