Top Customer Success Jobs in Phoenix, AZ

As a Customer Success Manager, you will manage a large portfolio of accounts, enhancing customer engagement and retention through scalable strategies. You'll drive product adoption, monitor customer health metrics, and develop programs for onboarding and education while coordinating with cross-functional teams to optimize the customer experience.

The Customer Success Leader at AcuityMD will manage a team of Customer Success Managers, focusing on retaining and expanding strategic accounts. This role involves direct engagement with customers, providing support and guidance to ensure satisfaction and maximize the value provided by the platform. Responsibilities include managing team performance, conducting business reviews, and maintaining account health across a large portfolio.

The Manager of Enablement at Deputy will lead a team, create training programs for Commercial teams, bridge technical content to business needs, measure program effectiveness, and onboard new hires. They will collaborate across functions to enhance business performance and empower teams with necessary skills.

The Customer Success Manager at CDW acts as a key advocate for customers, ensuring satisfaction and maximum value from Managed Services. Responsibilities include developing customer success plans, driving adoption, managing relationships, addressing concerns, analyzing customer data, and collaborating with internal teams to enhance services. The CSM will engage with customers to meet their needs and pursue opportunities for service renewal and expansion.

As a Dialer Enterprise Client Success Manager, you will guide healthcare IT teams through the successful launch and adoption of the Dialer Enterprise tool, ensuring a seamless client experience and high satisfaction rates. You will lead implementation processes, collaborate with various teams, provide training, and track engagement to support client retention and contract renewals.

As a Customer Success Manager, you will drive customer growth, manage relationships, and ensure renewals by providing support post-onboarding, guiding product adoption, and offering valuable insights. You will facilitate upselling and cross-selling initiatives, collaborate on retention strategies, and act as a customer advocate within the company.

The Senior Director of Enterprise Customer Success leads the scaling of customer success strategies to support significant organizational growth. Responsibilities include building and managing high-performing teams, establishing effective customer success policies, developing strategic plans, and fostering collaboration across functions to enhance customer value and satisfaction during rapid expansion.

The Senior Customer Success Manager will manage post-sales client relationships, focusing on retention and growth strategies. They will ensure client satisfaction by developing tailored success plans, driving product adoption, and advocating for customer needs within the company. The role includes onboarding, training, and collaboration with internal teams to influence product development and marketing initiatives.