Top Customer Success Jobs in Phoenix, AZ

The Manager, Dedicated Customer Success at Gusto will lead and inspire a team of Customer Success Managers to enhance customer loyalty through proactive outreach. Responsibilities include coaching the team, developing processes for efficiency, analyzing data for insights, and collaborating cross-functionally to support small business owners.

The Senior Manager of Client Success will advance Cohere's value-based care solutions by building strong client relationships, ensuring tailored implementations, and collaborating internally for operational success. They will advocate for clients and provide expert advice on market trends and best practices, while also leading cross-functional teams to meet client needs.

The Account Development Representative is responsible for generating leads, qualifying inbound leads, conducting outbound sales efforts, and contributing to sales campaigns. The role involves high-volume communication with potential customers and collaboration with other teams to support sales objectives.

The Customer Success Manager at Eve will ensure high client satisfaction and retention, drive product adoption and utilization in law firms, create case studies demonstrating ROI, and provide client feedback for product development. This role requires expertise in legal tech and strong analytical and project management skills to support clients effectively.

As a Customer Success Manager, you will manage a large portfolio of accounts, enhancing customer engagement and retention through scalable strategies. You'll drive product adoption, monitor customer health metrics, and develop programs for onboarding and education while coordinating with cross-functional teams to optimize the customer experience.

The Account Manager will oversee customer engagement from onboarding to renewal, collaborating with teams to support customer needs and growth opportunities. Responsibilities include managing account plans, conducting quarterly business reviews, and ensuring customer satisfaction with a focus on retention and expansion goals.

The Delivery Manager II role focuses on managing customer relationships, enhancing customer satisfaction with GHX solutions, and ensuring successful project implementations. Responsibilities include communication with customers, problem resolution, monitoring of service metrics, and collaboration with cross-functional teams. The role requires strong analytical and project management skills, along with a commitment to customer service excellence.

The Customer Success Leader at AcuityMD will manage a team of Customer Success Managers, focusing on retaining and expanding strategic accounts. This role involves direct engagement with customers, providing support and guidance to ensure satisfaction and maximize the value provided by the platform. Responsibilities include managing team performance, conducting business reviews, and maintaining account health across a large portfolio.