Top Tech Jobs & Startup Jobs in Phoenix, AZ

Creates and governs AI-ready customer education and documentation that improves clarity, adoption, self-service, and operational consistency. Translates technical concepts into audience-specific content using personas and journey maps, develops modular learning materials for LMS and in-app channels, supports A/B testing, analyzes engagement data, and partners with analytics, marketing, and customer experience teams. Uses AI tools for drafting, summarization, updates, and localization while maintaining editorial quality.

Provides first- and second-level technical support for internal and external clients using proprietary and third-party applications. Handles phone and email inquiries, logs and diagnoses incidents, resolves or escalates issues, documents solutions, communicates status, and collaborates with internal teams. Requires customer-facing technology support experience, technical education or equivalent experience, software and hardware diagnostics skills, strong documentation and communication abilities, and flexibility for occasional nonstandard hours.

Manage a portfolio of customers to drive onboarding, adoption, training, feature rollout, and renewals for Epiq's AI-enabled legal SaaS platforms. Serve as primary customer contact, identify expansion opportunities, communicate product updates, and partner with Sales, Product, and Operations to improve workflows and product experience.

Provides administrative support to Accounting/HR and senior management, including accounts payable and receivable assistance, payroll and timecard support, records maintenance, onboarding documentation, scheduling, correspondence, filing, office organization, supply ordering, travel arrangements, and special projects. The role is onsite and requires strong organization, confidentiality, communication, Microsoft Office, and Excel skills.

Develop and support full-stack and AI-driven software across the enterprise. Responsibilities include designing, testing, deploying, and continuously improving applications; modernizing legacy IBM i systems; adopting cloud technologies; supporting integrations, batch jobs, file transfers, and data workflows; troubleshooting production issues; and contributing to AI, machine learning, LLM, RAG, and agent-based solutions. The role also involves cross-functional collaboration, release support, monitoring, incident management, and participation in a 24x7 on-call model.

Lead and manage an engineering team to design, build, and operate large-scale distributed systems using cloud and AI technologies. Provide technical oversight, set KPIs/OKRs, own delivery from strategy to execution, recruit and mentor engineers, collaborate cross-functionally, manage risk, and drive continuous improvement and scalable solutions.

Ensure reliability, scalability, and performance of distributed retail and pharmacy systems. Implement observability, monitoring, SLOs, incident response, and reliability improvements. Lead cloud-native microservices and Kubernetes/OpenShift deployments, CI/CD automation, performance testing, and collaborate with engineering and operations. Participate in on-call rotation.

Welcomes customers and visitors, directs them to appropriate staff, manages a multi-line phone system, provides professional communication, performs filing and clerical duties, and maintains an organized reception and showroom environment. The role requires basic computer proficiency, strong interpersonal and organizational skills, reliability, and successful completion of a background check and drug screen.

Prepare and analyze division budgets, forecast revenues and year-end fund balances, monitor and audit expenditures, produce financial and program reports, assess fiscal impact of legislation, manage grant budgeting and agreements, and provide technical assistance and training to program managers and divisions.

Supports mortgage default departments by optimizing workflow systems, analyzing configurations and business rules, gathering requirements, creating reports, and implementing workflow enhancements and automation. The role develops process documentation, troubleshoots systems, prioritizes enhancement projects using cost-benefit analysis, and communicates technical requirements to business and IT stakeholders. Key systems include Black Knight LoanSphere and Tableau, with responsibilities involving SQL, Excel, reporting, and process improvement.

Manage day-to-day letter operations for SMS Recovery, ensuring compliance with federal, state, and investor requirements. Develop and revise letters, coordinate with Compliance, Print Production, IT and Recovery Management, support loan servicing transfers, manage bulk print processes, and drive process improvements and campaign letter deployments.

Supports default servicing departments by optimizing workflow systems, analyzing configurations and business rules, gathering requirements, creating reports, troubleshooting systems, and implementing workflow automation and enhancements. The role develops process documentation, prioritizes system projects using cost-benefit analysis, communicates technical requirements, and serves as a subject matter expert for foreclosure, bankruptcy, property preservation, and post-foreclosure workflows.

Lead and coach an inside sales team focused on SMB account management to hit monthly revenue targets. Hire, train, coach, report on KPIs, refine sales processes, assist on calls, and drive upsell/renewal performance. On-site in Tempe.

Lead FP&A business partner for corporate functions: manage forecasting, month-end close, variance and profitability analysis, support AOP and forecasting processes, prepare and present financial reports, drive cost reduction, process improvement and automation, and maintain consolidated financial data and reporting.

The Senior Director of Finance leads FP&A and reporting, overseeing budgeting, forecasting, governance, and compliance while acting as a trusted advisor to senior leadership.

Manage supply chain functions to support strategic initiatives and meet service level agreements. Analyze customer forecasts using MRP, build forecast models, assess inventory levels and aging, and manage program setup (part profiles, EOL, transitions). Collaborate with sales and suppliers, negotiate policies, and drive supply chain process improvements.

Sell products and solutions to new and existing customers via inbound/outbound communications; manage accounts, respond to inquiries, produce accurate quotes/pricing, coordinate orders and inventory using ERP/quoting tools, collaborate with internal teams, and meet sales and revenue targets.

Manage technical product development and manufacturing projects: consult with customers, coordinate installations, resolve technical/process issues, document build processes, implement engineering changes, and drive process improvements across cross-functional teams.

Design, build, and ship full‑stack features and services for a travel platform using AI coding agents. Modernize cloud-native microservices, integrate AI agents with internal tools (MCP), maintain code quality and security, automate workflows, scale distributed systems, and mentor junior engineers.

Build and ship end-to-end features and small AI workflows using agentic coding tools. Design, instrument, and maintain systems, choose models and architectures, mitigate AI failure modes, protect user data, and mentor teammates. Engage with feedback and measure feature success while owning code quality, security, and production reliability.

Lead architecture and engineering standards for an AI-agent driven full-stack travel platform. Drive adoption of agentic coding tools, design MCP integrations, modernize services, ensure security and SLOs, and mentor engineers across teams to raise engineering maturity and velocity.