Top Senior Operations Manager Jobs

Own strategy and operations for the Solutions Engineering organization, including capacity planning, coverage models, hiring and ramp planning, compensation, metrics, reporting, and operating cadences. Partner with executives and cross-functional GTM teams to solve complex problems, drive strategic initiatives, improve enablement, and optimize technical sales motions. Use SQL, spreadsheets, BI tools, and GTM systems to generate insights and improve revenue execution.

Lead a team to define, prioritize, and deliver mortgage servicing capabilities. Own BRDs, validate report logic, manage cross-functional initiatives, support UAT/implementation, drive process improvements, ensure regulatory and control compliance, and present status to senior leaders.

Leads Central Operations across marketplace allocations, trust and safety, payments, and contractor operations. The role establishes strategy, roadmaps, processes, metrics, and scalable operating systems; manages and develops a high-performing team; analyzes data; drives automation with Product and Engineering; and leads cross-functional initiatives in an ambiguous, rapidly growing environment.

Leads strategic operations for Microsoft’s Core commercial organization, managing executive business rhythms, governance, operating cadence, and cross-organizational alignment. Partners with senior and regional leaders to translate strategy into measurable execution, surface risks and dependencies, improve decision-making, and ensure accountability. Establishes scalable processes, tools, and standards while driving continuous improvement and adoption of AI-enabled capabilities.

Lead operational delivery and client relationships for enterprise print and mail accounts. Manage service performance, SLAs, P&L, and a team of 15–20. Drive process improvements, profitability, and customer-facing strategy, business reviews, and executive presentations within a managed services/BPO environment.

Lead operational delivery and client relationships for enterprise print and mail accounts. Manage P&L, drive service improvements, ensure SLAs, run executive reviews, and lead a team of 15–20 direct reports to improve efficiency, quality, and profitability.

Leads North American digital asset management and account operations, overseeing DAM workflows, governance, quality assurance, SLA delivery, client engagement, platform adoption, reporting, and continuous improvement. Partners with global, creative, agency, and client stakeholders to resolve issues, manage risks, improve processes, support training, and ensure consistent, high-quality content delivery.

Drives operational excellence through data analysis, dashboards, process improvements, and cross-functional project leadership. The role embeds with business units to manage day-to-day operations, investigate trends, answer strategic questions, implement workflows, coordinate stakeholders, track deliverables, and present insights to technical and non-technical audiences. It serves as a strategic partner to operations leadership in a fast-paced, ambiguous environment.

Oversee daily e-commerce operations, including online orders, product listings, inventory, deliveries, customer service, reporting, and process optimization. Lead e-commerce associates, provide training, manage budgets, ensure regulatory compliance, investigate complaints, and implement strategies that improve efficiency, customer satisfaction, and profitable sales. Collaborate with merchandising, marketing, IT, and customer service teams while analyzing performance metrics and identifying growth opportunities.

Drives operational excellence across global product and innovation teams by optimizing product tools, standardizing processes, defining metrics, improving portfolio visibility, managing operating cadences, tracking initiatives, and creating executive communications. Partners cross-functionally with Product, Engineering, Marketing, Sales, and Innovation to connect strategy with execution and influence outcomes in a matrixed environment.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Oversee operational excellence across a designated region and multiple District Operations Managers. Drive strategic initiatives, KPIs, sales performance, process improvements, associate development, change management, safety compliance, and operational transformations. Support mergers and acquisitions through due diligence and market analysis, partner with sales and corporate teams, and maintain consistent operational standards. The role involves managing subordinate leaders and requires overnight travel more than 50% of the time.

Lead and maintain ECLF's operational framework, including policy and procedure management, business systems administration, cross-functional coordination across lending, capital, portfolio administration and asset management teams, contract and payments management, program monitoring, and support for program development and implementation. Serve as program management lead and ECLF representative on Enterprise-level operational and data governance initiatives, audits, and systems improvements.

Own operational reporting, diagnostic analysis, capacity planning, platform administration, system changes, process improvement, and cross-functional program execution. Partner with Product, Engineering, workforce planning, vendors, training, and quality teams to improve operational performance. Lead accountability mechanisms, roadmap alignment, AI and automation initiatives, and scaled delivery while mentoring teammates and influencing without formal authority.

Own workforce strategy and capacity planning across Operations, translating forecasts into staffing and headcount plans. Lead implementation of a workforce management platform, build automated forecasting and scheduling processes, develop capacity and scenario models, and advise leadership on staffing, budgets, shrinkage, overtime, service levels, and intraday adjustments. Partner cross-functionally with Operations, Engineering, Data, Finance, and external vendors.

Leads global business transformation through process improvement, analytics, automation, and AI. Identifies operational inefficiencies, develops dashboards and KPI frameworks, builds AI-assisted workflows and automations, and delivers scalable solutions using tools such as Power Platform, Copilot, and modern data platforms. Partners with business and technology leaders, leads prototyping and implementation initiatives, measures outcomes, and drives organizational adoption of innovative solutions.

Coordinates strategic planning, programmes, meetings, and cross-functional initiatives across an operations cluster. Drives operations-technology integration, workflow redesign, digital adoption, change management, IT system performance, data integrity, procurement, budgeting, and administrative compliance. Produces analytical inputs, management reports, briefings, and recommendations while coordinating stakeholders across headquarters, constituency offices, vendors, and field units.

Leads Parts and Service operations across multiple locations, coaching managers to increase revenue, efficiency, profitability, and customer satisfaction. Drives aftermarket strategies, staffing, recruitment, training, performance metrics, safety, facility, and fleet management. Ensures operational execution aligns with business plans and financial objectives while maintaining strong internal and external customer relationships.

Manage day-to-day health and continuous improvement of Cornell's enterprise Salesforce ecosystem. Lead a team supporting multiple Salesforce orgs and Marketing Cloud, oversee sprint planning, production support, integrations, data integrity, security, compliance (FERPA/HIPAA), and platform enhancements. Drive operational best practices, service delivery, stakeholder collaboration, and Agile change management to align platform capabilities with institutional priorities.

Owns commercialization and new product introduction for products and features, from product handoff through launch and post-launch tracking. Partners with executives on pricing, commercial readiness, and launch health; defines success metrics and optimizes processes. Leads M&A go-to-market diligence and post-acquisition integration while coordinating Product, Engineering, Sales, Marketing, Finance, and Corporate Development. The role requires strategic planning, program management, executive communication, and SaaS commercialization expertise.

Develop and execute multi-year operations strategies, roadmaps, standardized operating models, and continuous improvement initiatives across multiple auction locations. Assess processes, lead Lean and Six Sigma efforts, manage cross-functional projects, establish KPIs, and provide data-driven recommendations to executive leadership. The role also supports workforce, technology, capacity, and operational planning, with 10–20% travel from the Fremont, Nebraska corporate office.

Leads site and field operations for specialty industrial maintenance services, including staffing, training, mobilization, customer relationships, safety compliance, budgeting, forecasting, cost control, and performance improvement. Oversees multidisciplinary teams and services such as bolting, induction heating, rotor repair, and field machining while maintaining safe, high-quality, profitable delivery.

Leads global operations by setting organizational direction, coordinating functional managers, transitioning regional activities, measuring performance, and improving revenue, expenses, profitability, and margins. Builds global partnerships, supports client onboarding and transitions, ensures consistent operational processes, communicates with stakeholders, and maintains compliance with information governance, HIPAA, privacy, and corporate integrity requirements.

The Alarm Operations Manager oversees the installation and service of fire alarm systems, manages budgets, improves processes, and ensures safety and training compliance while driving revenue and productivity.

Manage plant operations focusing on productivity, safety, and continuous improvement. Supervise production and maintenance, ensure compliance, and lead staff development.