Top Senior Operations Manager Jobs

Leads strategic planning, operational improvement, market research, financial analysis, business development, and high-impact cross-functional projects. Partners with senior leadership to execute growth initiatives, improve efficiency, and monitor performance. Drives AI-first workflow transformation by identifying use cases, building scalable automations, coaching teams, and establishing governance and quality standards.

Leads Product Operations across Product and Engineering, partnering with the CPO to manage planning, roadmaps, reporting, operating cadences, agile delivery, compliance, pricing operations, and process integration. Builds dashboards and operational tools, oversees compliance questionnaires and pricing governance, improves execution practices, and manages a small team while scaling the Product Operations function.

Leads multiple fraud operations teams focused on disputes and compliance. Oversees people leaders and individual contributors, sets operational strategy, improves productivity, quality, service levels, and compliance, manages queue health, resolves escalated risk events, and drives cross-functional change. The role also supports recruiting, talent development, AI-enabled efficiency initiatives, Lean Six Sigma practices, and data-driven operational improvements.

Leads Marketing strategy, planning, budgeting, resource allocation, organizational effectiveness, reporting, and cross-functional program execution. Builds operating systems, improves workflows, oversees marketing operations and technology, and manages a high-performing team. Partners with executive leadership, Finance, and Business Operations to prioritize investments, track performance, remove blockers, and scale the Marketing organization.

The Operations Program Manager leads hardware introductions and production ramps, ensuring timely execution, quality, and cost-effectiveness while coordinating cross-functional teams.

Own renewal strategy and operations by translating retention metrics into executive insights, designing forecasting, quoting, and renewal workflows, building governance frameworks and playbooks, improving CRM and renewal-system data quality, and leading cross-functional initiatives with Sales, Finance, Deal Desk, Product, IT, Legal, Customer Success, BI, and RevOps.

Leads global pricing operations, ensuring merchant and partner pricing is accurately configured, validated, reconciled, and compliant with contracted terms and SOX controls. Partners with Sales, Legal, and Pricing Product on complex deals, resolves escalated issues, develops pricing models, analyzes data, and drives process improvements and automation. Manages and develops a team of pricing operations analysts while supporting broader pricing transformation initiatives.

Own strategy and operations for the Solutions Engineering organization, including capacity planning, coverage models, hiring and ramp planning, compensation, metrics, reporting, and operating cadences. Partner with executives and cross-functional GTM teams to solve complex problems, drive strategic initiatives, improve enablement, and optimize technical sales motions. Use SQL, spreadsheets, BI tools, and GTM systems to generate insights and improve revenue execution.

Lead operational delivery and client relationships for enterprise print and mail accounts. Manage service performance, SLAs, P&L, and a team of 15–20. Drive process improvements, profitability, and customer-facing strategy, business reviews, and executive presentations within a managed services/BPO environment.

Lead operational delivery and client relationships for enterprise print and mail accounts. Manage P&L, drive service improvements, ensure SLAs, run executive reviews, and lead a team of 15–20 direct reports to improve efficiency, quality, and profitability.

Drives operational excellence through data analysis, dashboards, process improvements, and cross-functional project leadership. The role embeds with business units to manage day-to-day operations, investigate trends, answer strategic questions, implement workflows, coordinate stakeholders, track deliverables, and present insights to technical and non-technical audiences. It serves as a strategic partner to operations leadership in a fast-paced, ambiguous environment.

Oversee daily e-commerce operations, including online orders, product listings, inventory, deliveries, customer service, reporting, and process optimization. Lead e-commerce associates, provide training, manage budgets, ensure regulatory compliance, investigate complaints, and implement strategies that improve efficiency, customer satisfaction, and profitable sales. Collaborate with merchandising, marketing, IT, and customer service teams while analyzing performance metrics and identifying growth opportunities.

Drives operational excellence across global product and innovation teams by optimizing product tools, standardizing processes, defining metrics, improving portfolio visibility, managing operating cadences, tracking initiatives, and creating executive communications. Partners cross-functionally with Product, Engineering, Marketing, Sales, and Innovation to connect strategy with execution and influence outcomes in a matrixed environment.

Own workforce strategy and capacity planning across Operations, translating forecasts into staffing and headcount plans. Lead implementation of a workforce management platform, build automated forecasting and scheduling processes, develop capacity and scenario models, and advise leadership on staffing, budgets, shrinkage, overtime, service levels, and intraday adjustments. Partner cross-functionally with Operations, Engineering, Data, Finance, and external vendors.

Leads global business transformation through process improvement, analytics, automation, and AI. Identifies operational inefficiencies, develops dashboards and KPI frameworks, builds AI-assisted workflows and automations, and delivers scalable solutions using tools such as Power Platform, Copilot, and modern data platforms. Partners with business and technology leaders, leads prototyping and implementation initiatives, measures outcomes, and drives organizational adoption of innovative solutions.

Leads Parts and Service operations across multiple locations, coaching managers to increase revenue, efficiency, profitability, and customer satisfaction. Drives aftermarket strategies, staffing, recruitment, training, performance metrics, safety, facility, and fleet management. Ensures operational execution aligns with business plans and financial objectives while maintaining strong internal and external customer relationships.

Manage day-to-day health and continuous improvement of Cornell's enterprise Salesforce ecosystem. Lead a team supporting multiple Salesforce orgs and Marketing Cloud, oversee sprint planning, production support, integrations, data integrity, security, compliance (FERPA/HIPAA), and platform enhancements. Drive operational best practices, service delivery, stakeholder collaboration, and Agile change management to align platform capabilities with institutional priorities.

Owns commercialization and new product introduction for products and features, from product handoff through launch and post-launch tracking. Partners with executives on pricing, commercial readiness, and launch health; defines success metrics and optimizes processes. Leads M&A go-to-market diligence and post-acquisition integration while coordinating Product, Engineering, Sales, Marketing, Finance, and Corporate Development. The role requires strategic planning, program management, executive communication, and SaaS commercialization expertise.

Develop and execute multi-year operations strategies, roadmaps, standardized operating models, and continuous improvement initiatives across multiple auction locations. Assess processes, lead Lean and Six Sigma efforts, manage cross-functional projects, establish KPIs, and provide data-driven recommendations to executive leadership. The role also supports workforce, technology, capacity, and operational planning, with 10–20% travel from the Fremont, Nebraska corporate office.

Leads site and field operations for specialty industrial maintenance services, including staffing, training, mobilization, customer relationships, safety compliance, budgeting, forecasting, cost control, and performance improvement. Oversees multidisciplinary teams and services such as bolting, induction heating, rotor repair, and field machining while maintaining safe, high-quality, profitable delivery.

The Alarm Operations Manager oversees the installation and service of fire alarm systems, manages budgets, improves processes, and ensures safety and training compliance while driving revenue and productivity.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

The Senior E-Commerce MOR/SOR Operations Manager leads strategic and operational management of LG's eCommerce platforms, ensuring compliance and efficiency in post-purchase processes. Responsibilities include overseeing system performance, managing fraud prevention, and driving cross-functional collaboration across various teams.

Lead operational delivery for major telecom clients: ensure SLA attainment, accurate high-volume invoice processing, cross-functional coordination, contract compliance, reporting/analytics, root-cause issue resolution, and continuous process improvements to maximize client satisfaction.

Manage agency partner governance, resource planning, work routing, and delivery optimization for Solve Studio. Oversee partner onboarding, performance, utilization, capabilities, scopes, spend, and business reviews. Assess project demand and internal and agency capacity to recommend staffing and delivery models. Identify capacity risks and capability gaps while partnering with Operations, Finance, Procurement, Project Management, and leadership teams on forecasting, workforce planning, and operational improvements.