Top Senior Level IT Jobs

As a Senior Associate in Global Technical Support, you will provide post-sales technical support for Ciena products, including troubleshooting and remote assistance. Responsibilities include collaborating with design teams, escalating issues, and training junior engineers. You will also manage customer relationships and contribute to technical documentation and knowledge bases.

The Manager of Software Development leads a technical team, ensuring the quality and performance of applications while aligning development efforts with business objectives. Responsibilities include mentorship, technical oversight, project management, vendor management, and infrastructure management. The role emphasizes collaboration across departments and strategic planning to implement effective technology solutions.

As a Senior IT Manager, you will oversee the IT infrastructure, ensuring secure and reliable management of hardware and software. Responsibilities include developing IT policies, providing technical support, executing projects, monitoring security, managing vendor relationships, and fostering a culture of continuous improvement in collaboration with the Engineering team.