Top Senior IT Jobs

Leads IT operations and a team of support technicians at a fulfillment center. Responsibilities include resolving escalated infrastructure and warehouse technology issues, managing support KPIs and dashboards, driving continuous improvement, coordinating projects and launches, overseeing vendors, budgeting device lifecycles, and supporting change, testing, security, and operational readiness activities. The role requires flexible scheduling, on-call participation, physical activity, and up to 10% travel.

Leads IT operations across infrastructure, cloud services, end-user computing, cybersecurity operations, service delivery, and vendors. Ensures secure, reliable, scalable technology services; establishes continuity, disaster recovery, incident response, and ITIL-based service management; manages investments and operational metrics; and develops high-performing cross-functional IT teams supporting clinical, research, educational, and administrative objectives.

Own and improve corporate IT for a growing company, including macOS endpoints, MDM, SaaS administration, IAM, onboarding and offboarding, endpoint security, office technology, vendors, licensing, troubleshooting, automation, and IT service processes. Partner with engineering and security teams on infrastructure initiatives, while leading and developing IT support resources.

Manage and support enterprise Windows and Linux server environments, Active Directory, virtualization (VMware), identity services (Azure AD), backup/recovery, endpoint management, and security. Troubleshoot escalations, automate tasks with scripting, support cloud/hybrid initiatives, and collaborate with IT teams for operational efficiency and compliance.

Lead and optimize IT technical support operations, manage and develop support teams, implement ITIL-aligned processes, oversee ticketing and asset management, maintain security/compliance, manage vendor relationships and budgets, and drive continuous improvement and self-service solutions.

Provide senior-level technical support and endpoint operations across macOS and Windows, manage endpoint lifecycle, administer Jamf/Kandji and Intune, automate workflows using scripting and AI tools, improve DEX through monitoring, documentation, and cross-team collaboration, and own onboarding/offboarding processes.

Serves as the primary IT resource for a 60-person organization, providing end-user support across Windows, macOS, and Linux. Manages onboarding, offboarding, identity platforms, endpoint provisioning, Microsoft 365, Google Workspace, cloud infrastructure, networks, backups, cybersecurity controls, asset lifecycles, and technology vendors. Administers AWS and Azure environments, SSO, Okta, and password management solutions while troubleshooting issues and maintaining secure, reliable systems.

Administer and support IT systems in an automotive manufacturing environment, including MES and ERP administration, network and device monitoring, firewalls and cybersecurity systems. Manage Microsoft Active Directory, Cisco infrastructure, and VMware virtualization. Ensure reliable system operations and collaborate across teams to support production environments.

Senior on-site IT support lead for Boston HQ owning endpoint, network, and conferencing infrastructure. Troubleshoot macOS/Windows endpoints via MDM, manage VPN and mobile devices, run onboarding/offboarding, partner with vendors on office build-out, enforce CUI/TAA compliance controls, and document processes while mentoring junior staff.

Provide hands-on IT help desk support through troubleshooting, walk-up Genius Bar assistance, and ticket resolution. Manage employee hardware lifecycles, including setup, configuration, deployment, maintenance, and inventory. Resolve network connectivity issues and support conference room technologies, Zoom services, printers, software licenses, and IT assets. Deliver high-touch customer service while maintaining reliable digital employee experiences.

The Senior Manager will lead global IT service management and delivery initiatives for Tapestry. The role likely oversees service performance, operational excellence, stakeholder relationships, and IT support delivery across the organization. As a people-management position, it emphasizes strategic agility, team building, employee development, customer focus, and driving measurable results. The provided description does not include detailed day-to-day responsibilities or qualifications.

Maintain, configure, and secure enterprise and air-gapped systems onsite. Provide Tier II support, install and patch servers and desktops, manage virtual machines, administer Red Hat Linux, monitor systems, document procedures, escalate issues, and ensure compliance with DoD security standards and organizational policies.

Lead and manage IT Ops team delivering help desk and sysadmin services, own runbooks and SLAs, drive automation and projects (backup, virtualization, provisioning), handle escalations and cross-team compliance coordination, and hire/mentor staff.

Provides advanced IT and communications support to USSPACECOM executive and priority customers. Responsibilities include help desk intake, ticket tracking, account and access support, hardware and software troubleshooting, LAN and device support, VTC and surge support, configuration management, customer response monitoring, and coordination with system owners. The role requires independent judgment, strong customer service, Security+ certification, over four years of technical experience, and an active TS/SCI clearance.

Provide single-threaded, white-glove IT and AV support for C-suite executives on the US West Coast. Own end-to-end onboarding, proactive device health, live-event AV, travel readiness, PagerDuty on-call, and confidential incident response. Build runbooks, automate diagnostics, train EAs, and maintain KPIs for MTTR/FTTR/CSAT while collaborating with AV Engineering, InfoSec, and workplace teams.

Lead IT operations and plant support for Norplas, ensuring production-critical systems availability. Oversee virtualization, Windows/AD/SQL environments, networking, security/compliance (ITGC, SOX, TISAX), incident escalation, change management, and continuous improvement. Supervise upgrades, support MES/plant-floor systems, and enforce security and helpdesk KPIs.

Manage on-site IT operations for Highland Park and Brownstown plants, supervising Level 1/2 technicians and a Network Engineer. Ensure production-critical system availability (virtualization, Windows Server, AD, SQL, MES), lead incident escalation, change management, patching, backups, and compliance with ITGC/SOX/TISAX. Support audits, mentor staff, drive continuous improvement, and coordinate with enterprise infrastructure teams.

Oversee and manage the nonprofit's IT infrastructure, security, cloud systems, and vendor relationships. Provide technical support and training, manage IT budgets and policies, lead system upgrades and digital transformation projects, and implement tools to support fundraising, communications, and service delivery.

Manages IT service delivery, Help Desk personnel, ticket operations, escalations, service metrics, onboarding and offboarding, asset management, vendors, and operational IT projects across multiple hotel properties. The role supervises, coaches, and develops staff; coordinates with systems and network engineers; maintains procedures and documentation; tracks incidents and projects; and serves as the primary IT liaison for hotel and corporate departments.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Provides advanced internal IT support across identity, devices, software, SaaS, and workplace applications. The role resolves complex employee technology issues, manages support workflows, builds AI-assisted automations and self-service resources, analyzes support metrics, and improves onboarding, access, device, and software processes. It also coordinates with security, infrastructure, endpoint, identity, and enterprise systems teams while supporting distributed employees across time zones.

Leads and mentors a small IT team while managing hands-on infrastructure, end-user support, Microsoft cloud services, Windows environments, networks, firewalls, security, backups, disaster recovery, vendors, technology planning, and documentation. The role oversees provisioning, hardware deployment, troubleshooting, patching, system reliability, access controls, and compliance while partnering with business leadership to improve operational efficiency.

Provides onsite infrastructure IT support for workstations, laptops, tablets, printers, RF devices, servers, and networking equipment. Supports Windows, Microsoft Office, Lotus Notes, and security tools; maintains IT dashboards, resolves work tickets, monitors vulnerabilities, and ensures compliance with IT standards and security procedures. The role requires collaboration with site personnel and may involve up to 15% domestic or international travel.

Leads daily IT infrastructure and service delivery across offices and remote environments. Oversees service desk operations, Microsoft 365, identity and endpoint management, networks, workplace technology, vendors, assets, budgets, continuity planning, and operational recovery. The hands-on manager leads infrastructure and support staff, coordinates incidents and changes, implements approved security controls, maintains documentation and audit evidence, and partners with security, development, QA, product, facilities, and business teams.

Provides onsite Tier 1–3 IT support, troubleshooting hardware, software, operating systems, Microsoft 365, endpoints, identity access, VPNs, peripherals, and meeting-room technology. Manages tickets, device and asset lifecycles, onboarding and offboarding, access workflows, documentation, local infrastructure support, and secure-site operations. Collaborates with enterprise IT, cybersecurity, networking, facilities, and program teams while following change control, export-control, CUI, and classified-information security requirements.