Top Senior IT Jobs

Lead and manage global IT teams (Help Desk, Trading App Support, Systems Engineering, Datacenter, Networking) to ensure operational resilience and high uptime. Develop IT strategy, policies, AI-assisted workflows, and vendor relationships; oversee infrastructure, security, and compliance while reporting performance and driving continuous improvement using data analytics.

Lead IT as a product for a ~800-person remote company: build AI-first service delivery, architect enterprise-grade identity and device trust (Okta, Jamf), govern a 200+ app SaaS portfolio, own major incident response, partner with Security on zero-trust and compliance, and scale a globally distributed IT team while enabling enterprise sales.

Maintain, configure, and secure enterprise and air-gapped systems onsite. Provide Tier II support, install and patch servers and desktops, manage virtual machines, administer Red Hat Linux, monitor systems, document procedures, escalate issues, and ensure compliance with DoD security standards and organizational policies.

Design, build, and scale corporate IT systems for office and remote employees. Lead complex troubleshooting across endpoints, identity, collaboration, and networks. Automate workflows and build internal tools, maintain standards and documentation, and partner with stakeholders and vendors to improve reliability, security, and user experience.

Lead and manage IT Ops team delivering help desk and sysadmin services, own runbooks and SLAs, drive automation and projects (backup, virtualization, provisioning), handle escalations and cross-team compliance coordination, and hire/mentor staff.

Manage day-to-day IT operations including corporate infrastructure, identity and access management, endpoint and MDM administration, SaaS tooling, help desk support, vendor relationships, IT budgeting, and process/policy development to improve security and employee experience across hybrid workplaces.

Lead and scale EliseAI's internal IT: own IT strategy and operations across identity, endpoints, networking, SaaS, and device lifecycle. Build and mentor the IT team, drive automation and operational excellence, manage procurement and vendors, partner with cross-functional teams and Security for compliance, and serve as senior escalation for complex issues.

Provide single-threaded, white-glove IT and AV support for C-suite executives on the US West Coast. Own end-to-end onboarding, proactive device health, live-event AV, travel readiness, PagerDuty on-call, and confidential incident response. Build runbooks, automate diagnostics, train EAs, and maintain KPIs for MTTR/FTTR/CSAT while collaborating with AV Engineering, InfoSec, and workplace teams.

Lead IT operations and plant support for Norplas, ensuring production-critical systems availability. Oversee virtualization, Windows/AD/SQL environments, networking, security/compliance (ITGC, SOX, TISAX), incident escalation, change management, and continuous improvement. Supervise upgrades, support MES/plant-floor systems, and enforce security and helpdesk KPIs.

Manage on-site IT operations for Highland Park and Brownstown plants, supervising Level 1/2 technicians and a Network Engineer. Ensure production-critical system availability (virtualization, Windows Server, AD, SQL, MES), lead incident escalation, change management, patching, backups, and compliance with ITGC/SOX/TISAX. Support audits, mentor staff, drive continuous improvement, and coordinate with enterprise infrastructure teams.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Provide onsite and remote IT support for Ubuntu, Windows, and Mac systems across engineering teams; troubleshoot and deploy systems; onboard users and coordinate hardware; develop and standardize solutions with tools like Ansible, Chef, Intune and JAMF; monitor service health; collaborate with IT teams; local travel within the San Francisco Bay Area; onsite up to five days/week.

Lead and evolve IT Operations and service desk functions, build ITSM processes, oversee cloud and SaaS support, drive observability/automation, manage vendor and Grainger IT relationships, and coach a high-performing IT team.

Lead onsite IT operations for Pontera's New York office supporting 100+ employees. Provide hands-on support for endpoints, networks, conferencing, and SaaS; manage onboarding/offboarding, MDM, identity, and office infrastructure; coordinate with Infrastructure, Security, and R&D; execute IT projects, maintain documentation, and ensure operational continuity and incident response.

Lead and scale internal IT support, manage day-to-day ticketing and SLAs, improve processes, tooling, and automation, oversee identity/endpoint/security practices, build documentation and playbooks, and partner cross-functionally to align support with infrastructure and security strategy.

Lead enterprise IT strategy and team, own the IT roadmap, and shift support from reactive to engineered solutions. Build automations, integrations, and internal tooling; manage endpoint, identity, networking, AV, onboarding/offboarding, vendor contracts, SLAs, and metrics. Support office technology and events and partner cross-functionally to scale secure, standardized IT services.

Provide Tier 2 technical support and own escalations across devices, apps, and cloud platforms. Administer enterprise SaaS (Google Workspace, Atlassian, Okta, Jamf, Slack), perform root cause analysis, build SOPs/KB content, partner with cross-functional teams, and use automation and generative AI responsibly to reduce tickets and improve service.

Serve as the onsite Phoenix IT lead providing white-glove support to executives and employees across macOS/Windows/mobile. Own onboarding, asset lifecycle, local network monitoring and troubleshooting, Zoom/Teams Rooms and AV readiness, vendor liaison, documentation, mentorship, and site-level project execution in partnership with global IT, Network, and Workplace teams.

Own AI-first IT operations: automate help desk and onboarding, manage identity and device lifecycle (MDM, EDR), administer Google Workspace and Rippling integrations, support endpoints, procurement, documentation, and back up onsite support.

Manage and support enterprise Windows and Linux server environments, Active Directory, virtualization (VMware), identity services (Azure AD), backup/recovery, endpoint management, and security. Troubleshoot escalations, automate tasks with scripting, support cloud/hybrid initiatives, and collaborate with IT teams for operational efficiency and compliance.

Lead IT service delivery for a healthcare provider: consult clinical stakeholders, manage incident response, oversee data integration and application portfolio, support AI governance, ensure regulatory compliance, and drive continuous improvement of systems supporting patient care and availability.

Lead and optimize IT technical support operations, manage and develop support teams, implement ITIL-aligned processes, oversee ticketing and asset management, maintain security/compliance, manage vendor relationships and budgets, and drive continuous improvement and self-service solutions.

Provide senior-level technical support and endpoint operations across macOS and Windows, manage endpoint lifecycle, administer Jamf/Kandji and Intune, automate workflows using scripting and AI tools, improve DEX through monitoring, documentation, and cross-team collaboration, and own onboarding/offboarding processes.

Serve as L2 escalation for the service desk, owning complex endpoint, networking, and A/V issues. Manage Windows and Mac fleets via MDM, support onboarding/offboarding, partner with Security on hardening and incidents, and drive automation and AI-first tooling to eliminate repeat work while maintaining service catalog, inventory, and vendor relationships.

Lead regional Corporate IT Operations to deliver employee IT support, oversee service desk, office launches/decommissions, vendor/procurement management, partner with InfoSec and IT Engineering, monitor IT KPIs, mentor teams, and apply AI to improve workflows and service delivery.