Top Senior IT Jobs

Serve as the onsite Phoenix IT lead providing white-glove support to executives and employees across macOS/Windows/mobile. Own onboarding, asset lifecycle, local network monitoring and troubleshooting, Zoom/Teams Rooms and AV readiness, vendor liaison, documentation, mentorship, and site-level project execution in partnership with global IT, Network, and Workplace teams.

Lead and scale IT operations for a growing fintech: maintain and upgrade systems, manage day-to-day support and endpoints (Mac/Windows/ChromeOS), define metrics, run large IT projects, manage vendors and office technology, implement security/compliance, expand support coverage, and travel internationally twice yearly.

Lead and oversee Spectrum's IT function including network infrastructure, application development, and enterprise systems. Set IT strategy, manage budgets and vendor contracts, ensure LAN/WAN and field application reliability, enforce IT policies, deploy and direct IT staff, and support multi-million-dollar technology acquisitions and projects.

Lead and develop an End User Services/Helpdesk team delivering IT support across a hybrid SaaS environment. Oversee day-to-day operations, SLAs, KPIs, incident escalation, vendor/licensing management, and cross-functional collaboration with infrastructure and security to improve service delivery and employee productivity in a regulated financial environment.

Lead regional Corporate IT Operations to deliver employee IT support, oversee service desk, office launches/decommissions, vendor/procurement management, partner with InfoSec and IT Engineering, monitor IT KPIs, mentor teams, and apply AI to improve workflows and service delivery.

Administer and support IT systems in an automotive manufacturing environment, including MES and ERP administration, network and device monitoring, firewalls and cybersecurity systems. Manage Microsoft Active Directory, Cisco infrastructure, and VMware virtualization. Ensure reliable system operations and collaborate across teams to support production environments.

Serve as a high-touch technical partner to executives, providing proactive IT support, troubleshooting, AV and meeting execution, coaching on tools, improving workflows, maintaining documentation, and collaborating cross-functionally. Role requires in-person presence in NYC (minimum 4 days/week).

Senior on-site IT support lead for Boston HQ owning endpoint, network, and conferencing infrastructure. Troubleshoot macOS/Windows endpoints via MDM, manage VPN and mobile devices, run onboarding/offboarding, partner with vendors on office build-out, enforce CUI/TAA compliance controls, and document processes while mentoring junior staff.

Maintain, configure, and secure enterprise and air-gapped systems onsite. Provide Tier II support, install and patch servers and desktops, manage virtual machines, administer Red Hat Linux, monitor systems, document procedures, escalate issues, and ensure compliance with DoD security standards and organizational policies.

Lead and develop a small AMER IT Services team, manage day-to-day IT operations for the NY site, support remote/unstaffed sites, handle vendor/facilities escalations, partner with global IT, drive process improvements, and own site budget and reporting.

Lead and manage IT Ops team delivering help desk and sysadmin services, own runbooks and SLAs, drive automation and projects (backup, virtualization, provisioning), handle escalations and cross-team compliance coordination, and hire/mentor staff.

Manage day-to-day IT operations including corporate infrastructure, identity and access management, endpoint and MDM administration, SaaS tooling, help desk support, vendor relationships, IT budgeting, and process/policy development to improve security and employee experience across hybrid workplaces.

Lead and develop an enterprise Service Desk (~20 staff) supporting ~26,000 users. Own incident and escalation management, operational performance, workforce development, and service modernization through automation, AI, self-service, ServiceNow, and Moveworks. Drive root-cause elimination, knowledge management, analytics, major incident response, and cross-team collaboration to improve reliability and user experience.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Serve as technical lead for frontline IT support, resolving complex endpoint, hardware, and CAD/BIM issues; manage ticket queue health, implement automation and Shift-Left strategies; mentor and supervise Level 1-3 technicians and interns; develop documentation, KPIs, and performance metrics in partnership with IT leadership.

Lead IT strategy, operations, security, and staff for MaineHousing. Oversee IT projects, ITSM-based support, disaster recovery, procurement/RFPs, data stewardship, and information security policies and training.

Provide application support for franchise retail systems (POS, loyalty, labeling, back-office). Troubleshoot store issues, onboard new locations, manage labeling and nutritional data, support device lifecycle and POS/payment integrations, maintain documentation, ensure security/compliance, and drive continuous improvement and system rollouts.

Lead a geographically distributed IT team providing Level 1/2 support, service management, and technology deployment across library locations. Oversee operational equipment, AV, software systems, projects, customer relationships, training, and process improvements to ensure reliable day-to-day IT operations.

Provide frontline IT support for clinical and corporate users: manage phone/chat/ticket queues, troubleshoot Windows/macOS/iOS hardware and software, administer Microsoft 365 services (Exchange, SharePoint, Teams, OneDrive), monitor Entra ID and service health, automate with PowerShell, and collaborate with MSP to maintain secure, high-availability operations.

Lead and build Distyl's global IT organization, owning strategy, security controls, compliance (SOC 2, ISO, GDPR, HIPAA), identity and endpoint management, SaaS governance, office and global infrastructure, and hands-on execution to scale employee technology and support enterprise customers.

Lead cloud-first IT infrastructure across the Americas, owning Cloud, Systems, Networking, and Help Desk. Drive Zero-Trust identity and access strategy, SIEM integration, endpoint and network modernization (predominantly macOS), ITIL processes, disaster recovery, compliance (ISO 27001, SOC 2), vendor negotiations, budgeting, and team development to ensure secure, highly available operations.

Lead Honeywell's premium executive IT support and event services, ensuring 24/7 high-touch coverage, incident and escalation management, event planning and live support, team leadership, process governance, and continuous improvement using metrics, automation, and alignment with Digital Workplace strategy.

Lead and supervise global end-user support and client engineering for endpoint lifecycle management, device provisioning, imaging, software deployment, patching, compliance, and workplace technology. Drive service improvements, collaborate with cybersecurity and infrastructure teams, manage escalations, coach staff, coordinate rollouts, and maintain operational documentation and asset controls.

Support and integrate OT and lab applications for manufacturing and R&D: gather requirements, manage application lifecycles (development, CSV, vendor management, releases), troubleshoot systems/infrastructure/databases, and lead multiple IT/OT projects while coordinating with global IT and site stakeholders.

Lead and manage the Production Support team responsible for administration, monitoring, and maintenance of Nintex IT systems and virtual environments. Oversee Hyper-V/Windows server architecture, implement automation, manage change and projects, maintain documentation, and collaborate with business units to improve platform reliability and capacity while promoting strong customer service and support practices.