Top Senior Level Customer Success Jobs

As a Strategic Customer Success Manager at Sprig, you will focus on delivering value to high-value customers through strategic success management, maintaining relationships, leveraging data analytics for upsell opportunities, and ensuring a seamless onboarding and transition to the platform.

As the Senior Manager of Customer Success, you will lead a team of 7 CSMs, ensuring customer satisfaction and retention through strategic planning and relationship building. Responsibilities include managing client escalations, leading renewal strategies, and collaborating with cross-functional teams. You will develop your team's skills and prepare them for future success while delivering operational excellence and insights to influence company strategy.

As a Customer Service Representative, you will assist Military Sailors and their families, resolve inquiries via various communication channels, utilize software applications, and contribute to customer requests while ensuring accurate data entry.

As a Credit Specialist II, you'll review exception requests to credit policies, ensuring they align with company tolerances. You'll also document trends in exceptions, help drive departmental training initiatives, and provide coaching and feedback to ensure adherence to credit standards. The role emphasizes collaboration and problem-solving within a team-oriented environment.

As a Customer Success Director at Fairmarkit, you will build strong relationships with customers, develop success plans, and ensure client adoption of Fairmarkit's procurement solutions. You will act as a trusted advisor, drive customer engagement, and help clients meet their business objectives and strategic outcomes while achieving renewal and growth targets.

The EHS Specialist ensures safety and compliance in logistics and operations by monitoring safety metrics, providing training, and conducting assessments. They maintain documentation, stay updated with regulations, and work closely with various teams to implement safety practices.

As a Training and Development Specialist, you will manage global new hire orientations, design HR training programs, conduct learning needs assessments, and engage with stakeholders to align training with business goals. You'll oversee training initiatives and utilize learning technologies to innovate training delivery.