Top Entry Level Customer Success Jobs
The Quality Customer Support Administrator at Novanta focuses on managing customer complaints about products, including processing Return Merchandise Authorizations (RMAs), communicating with interdisciplinary teams, and managing purchase orders. Key responsibilities include evaluating RMAs, issuing credit memos, producing evaluation reports, and engaging effectively with various departments to resolve customer concerns.
As an Operating Room Support Specialist, you will assist in surgical case coverage for the Vagus Nerve Stimulation Therapy, support operating room staff, and learn about the implantation process, while working closely with neurosurgeons and nurses.
The Implementation Specialist will work closely with customers to outline and implement Nursing & Health Education products, ensuring successful integration and training. Responsibilities include developing training plans, tracking deadlines, and collaborating with internal teams to facilitate product usage and customer success.
As a Support Representative, you'll assist with customer service tasks such as scheduling trips, verifying eligibility, and coordinating communication between clients and facilities. You'll work towards achieving key performance indicators while providing a positive customer experience and may support special projects as your skills develop.
Processes paper and electronic claims to payers with full and complete information to maximize reimbursement and prevent denials. Optimizes claim submission operations and reviews submissions for corrections. Researches payer and regulatory changes affecting health insurance billing. Works closely with internal and external stakeholders to improve billing system operations. Provides high-level customer service and builds positive relationships with patients and colleagues.
As a Bilingual Communication Specialist, you will handle sensitive information from inbound calls related to workplace concerns. You'll create exceptional customer experiences, guide reporters through interviews, maintain confidentiality, and support departmental projects while demonstrating outstanding customer service skills.
The Client Manager will partner with the Commercial Lines team to provide high-level service to commercial clients, manage accounts, ensure proper documentation, monitor claims, and assist clients with inquiries. This role involves maintaining strong relationships with clients and insurance partners, and actively seeking referrals for new business.
The Community Empowerment Specialist will lead CSR efforts, manage FCC files, coordinate community events, and build relationships with local leaders. Responsibilities include creating communications materials, supporting talent management, and collaborating with departments to enhance community engagement.
The Environmental Specialist at DuPont will provide oversight and guidance on environmental health and safety, ensuring compliance with regulatory requirements. Responsibilities include monitoring, auditing, maintaining compliance systems, facilitating regulatory inspections, and supporting environmental data collection and reporting.
The CRM Specialist at SMART SERVICES NETWORK ensures the efficiency of applications, assists in technical issue resolution, supports consultants with training materials, facilitates event enrollments, and prepares proposals for process improvements. They'll work on email creation, template construction, and collaborate with internal teams for up-to-date content.
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