Engagement Moderation - MMORPG (2650)

Posted 23 Days Ago
Hiring Remotely in Remote, OR
Remote
Entry level
Other
The Role
As a Social Media Engagement Moderator at ModSquad, you will engage with gaming communities on platforms like Twitter, Facebook, and Instagram. Your responsibilities include guiding customers, providing support, and participating in community interactions while ensuring a positive user experience.
Summary Generated by Built In

ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Moderation!

 

Do you have an Engagement Moderation background?

Do you enjoy work-from-home and flexible schedules?

ModSquad is seeking Mod Contractors to join our network! 

 

If you want the chance to work gigs on the coolest of client projects...then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in. 

 

Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon.

 

Do you have a creative mind as well as a deep understanding of online communities and social media? ModSquad is seeking a Social Media Engagement Moderator with experience and passion for gaming communities to join our team.

 

As a ModSquad Social Media Engagement Moderator, you will provide social media engagement on Twitter, Facebook, and Instagram, as well as the game Forums. This will also include some minor moderation on Discord, but the focus will be on engagement.

 

Project Hours:

24/7

 

Hourly Rate:

To be discussed in the interview phase

 

Commitment:

10 hours per week

90 days (as needed)

 

Language:

English

What We Are Looking For:

  • Be a professional-level English speaker.
  • Social Media experience is a plus!
  • Must be able to write custom responses using proper grammar and spelling.
  • Be communicative with Management and team members while on shift.
  • A love of games and an understanding of gaming forums are a huge plus!

 

Playing the game is a requirement for this project. Please ensure you have a PC with at least the following specifications:

  • 64-bit processor and operating system
  • OS: Windows 10 64-bit
  • Processor: Intel Core i3 / AMD Ryzen 3
  • Memory: 8 GB RAM
  • Graphics: NVIDIA GeForce 460
  • DirectX: Version 9.0c or higher (2010 June)
  • Network: Broadband Internet connection
  • Storage: 50 GB+ available space

 

WorkSpace Requirements:

  • Dedicated laptop or desktop computer with Windows 10 or above
  • Willingness to install MSQ security software and 2FA app on the phone

 

What’s In It For You:

  • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! 
  • Flexible self-scheduling
  • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
  • Work from home
  • Competitive hourly rate - Discussed during your first interview
  • Paid orientation

 

 

***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!

 

Please note: A Chromebook is not sufficient for ModSquad projects.

 

Who is ModSquad?

ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. 

 

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

 

***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process

 

The Company
Brooklyn, NY
813 Employees
On-site Workplace
Year Founded: 2007

What We Do

ModSquad’s ModSourcing is outsourcing MODernized. Our movement is to lighten the load of digital engagement for global brands with smart processes, innovative tools and a customized, fun and flexible workforce.

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