Top Entry Level Customer Success Jobs

Provide email and chat support to Way clients, diagnose and resolve platform, integration, and CSS issues, escalate to Product/Engineering as needed, maintain support documentation and KCS resources, use AI support tools to speed diagnostics, and coordinate with Customer Success.

The Jr. Customer Success Analyst supports clients in utilizing digital marketing solutions, analyzes data, and provides communication and consulting to enhance client success.

The Customer Success Manager will build client loyalty through product adoption, manage client relationships, and act as the voice of the customer, ensuring satisfaction and identifying upsell opportunities.

The Customer Success role at Meter involves managing accounts, ensuring successful transitions for customers, and maintaining high-quality service across various industries. Responsibilities include launching products, forecasting quarterly pipelines, and collaborating with teams to enhance customer experiences.

The Scaled Customer Success Manager is responsible for ensuring customer satisfaction and success, managing customer accounts, and delivering value to clients through strategic support and guidance.

As a Customer Success Associate, you will support medical practices using NextPatient software, ensuring they are effectively configured and satisfied with our service, while advocating for product enhancements.

Own a portfolio of SaaS customers from onboarding through renewal. Drive product adoption, conduct check-ins and business reviews, identify at-risk accounts, coordinate upsell with Sales, track account metrics, relay feedback to Product, maintain account records in a CSM platform, and support renewals and M&A onboarding.

Manage and strengthen K-12 client relationships by onboarding, training, and supporting schools in using PLI platforms. Proactively address issues, coordinate with a POD (Data and Teaching & Learning Specialists), visit sites as needed, and communicate progress to stakeholders to drive student success.

Support customer success by learning Verint products, driving adoption, creating success roadmaps, assessing health scores (Totango), identifying expansion opportunities, advocating customer needs internally, and assisting renewals/growth.

The Client Success Manager will manage US clients' email marketing campaigns, develop strategies, monitor performance, and improve workflows with tech tools.

The Client Success Associate ensures that clients receive value from Gartner's services by understanding their business challenges and facilitating their engagement with relevant resources. Responsibilities include onboarding clients, demonstrating products, and collaborating with sales teams to maximize client satisfaction.

The Customer Success Manager will onboard and support customers using AI creative tools, ensuring successful integration and adoption of Krea's products.

Support a Senior Client Success Partner through shadowing, CRM administration, client meeting prep, and onboarding training. Perform Salesforce and ClearanceJobs Admin data entry, build client-facing materials, and develop product and client-facing skills toward owning accounts.

Partner with Customer Success Managers to support software implementation and ongoing account management for LCPtracker clients. Gather requirements, document processes, analyze data, create Salesforce cases/PDRs, maintain client relationships, and participate in internal projects and trainings to ensure compliance and customer satisfaction.

The Customer Success Manager will lead implementation and expansion efforts for Public Safety customers, ensuring adoption of Skydio's technology through strong customer relationships and proactive support.

The Associate Customer Success Specialist manages the order process for corporate accounts, ensuring customer satisfaction through effective communication and problem-solving. Responsibilities include order management, relationship building, and supporting customer initiatives.

Manage relationships with small to mid-sized customers to drive adoption, retention, renewals, and upsell. Serve as trusted advisor, promote onboarding and best practices, meet retention and usage targets, respond to requests for proposals, and manage a book of business while collaborating with internal teams to improve customer outcomes.

Manage daily customer, sales, and broker interactions to ensure on-time order delivery. Coordinate with warehouse, quality, and logistics teams to obtain COAs, adjust shipping dates, and communicate delays. Maintain customer communications and files, run and share daily reports, back up the front desk, manage internal information displays, and support managers with special projects.

The Client Success Manager ensures a seamless client journey from inquiry through onboarding and ongoing service, coordinating workflows and communication across teams to enhance client experience.

The Client Success Consultant manages client relationships, ensuring effective implementation and adoption of AI solutions, while identifying growth opportunities and maximizing retention.

Handle client escalations across phone, email, and chat; investigate issues, coordinate with teams and partners, provide timely status updates, escalate complex problems, and suggest process improvements to increase client satisfaction.

Serve as primary client contact for inquiries, onboarding, billing, and churn intervention. Maintain CRM hygiene, execute structured outreach and EOD reports, coordinate with carriers and internal teams, document interactions, and optimize SOPs to preserve retention and streamline operations.

Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.

Manage the full customer journey from onboarding through renewal. Serve as primary customer contact, provide training, maintain customer satisfaction and retention goals, resolve issues with cross-functional teams, and stay updated on product changes.

Manage onboarding and ongoing relationships for Gartner clients, surface business priorities, recommend action plans, drive engagement and adoption of Gartner services, collaborate internally to remove obstacles, and monitor client performance metrics to ensure satisfaction, retention, and growth.