Top Entry Level Customer Success Jobs

Build and maintain relationships with Gartner’s enterprise clients, helping them realize value from Gartner’s business and technology insights. The role supports client success, engagement, and business outcomes while collaborating with internal teams in a high-performance, inclusive environment. Gartner offers hybrid flexibility, performance-based incentives, and comprehensive benefits.

Onboard and support Gartner clients to maximize value from their subscriptions. Identify client priorities, drive product engagement, coordinate internal stakeholders, and use insights and metrics to improve satisfaction, retention, and growth.

Supports Gartner clients in maximizing the value of their subscriptions through onboarding, account support, service introductions, and engagement initiatives. Partners with client stakeholders and internal teams to understand priorities, resolve challenges, connect clients with experts, and improve satisfaction, retention, and growth. Requires strong communication, collaboration, prioritization, critical thinking, and influencing skills, plus at least six months of relevant professional or internship experience.

Support customer onboarding, communications, adoption programs, and account coordination. Prepare materials, investigate initial customer blockers, route product issues, maintain accurate account context, coordinate customer-team projects, and document recurring processes. The role requires clear writing, organization, practical curiosity, and flexible follow-through across multiple customer needs.

Build and maintain customer success operating systems, including lifecycle stages, onboarding workflows, account segmentation, health dashboards, reporting, and renewal-risk processes. Partner with customer success managers to improve onboarding, adoption, retention, data quality, and operational consistency. The role requires strong operational judgment, analytical skills, workflow-building ability, and practical process design. Experience with customer success platforms, CRM systems, SQL, reporting, and workflow automation is advantageous.

Manage post-sale relationships for SaaS customers, including onboarding, training, support issue resolution, customer communication, SLA reporting, and retention initiatives. Serve as the primary customer contact, coordinate with internal teams, identify upsell opportunities, provide product guidance, and communicate customer needs to improve services and features.

Supports customer onboarding, issue resolution, renewals, upselling, training, and relationship management. Monitors customer engagement data, documents interactions in CRM, coordinates implementation schedules and budgets, and collaborates with internal teams to apply feedback and improve products or services.

Support the customer lifecycle through onboarding, issue resolution, renewals, upselling, training, and relationship management. Monitor customer engagement data, document interactions in CRM, coordinate implementation schedules and budgets, and collaborate with internal teams to apply feedback and improve products and services.

Own a portfolio of eCommerce merchants, using customer data and AI tools to prioritize accounts, improve product adoption, reduce churn, and identify expansion opportunities. Conduct consultations, onboarding, recovery, renewal, upgrade, and cross-sell conversations while tracking customer outcomes, engagement, and commercial health.

Manage strategic enterprise partnerships throughout onboarding, optimization, retention, and expansion. Build senior-stakeholder relationships, lead account plans and QBRs, analyze store data and risks, train locations, and drive meals saved and product adoption. Collaborate with Sales, Operations, and Marketing while providing consultative recommendations, presenting performance insights, and improving scalable account processes.

Manage strategic enterprise partnerships from onboarding through expansion and optimization. Own account health, retention, growth, KPIs, QBRs, risk management, store training, and product adoption. Analyze data to forecast meal savings, identify opportunities, and develop performance reports. Lead consultative client meetings, execute account strategies, coordinate with Sales, Operations, and Marketing, and advocate for customer needs while advancing food-waste reduction goals.

Provides advanced product and domain expertise to Elsevier customers after sale. Partners with customer success, sales, product, and education teams to drive software adoption, support complex use cases, deliver training and advisory services, interpret research data, manage escalations, and achieve measurable institutional outcomes. The role focuses on research evaluation, bibliometrics, AI solutions, scholarly publishing workflows, customer value realization, renewals, and account growth.

Manage post-sale customer accounts and technology implementation initiatives, translating contract deliverables into product delivery plans. Coordinate scheduling, resources, onboarding, issue resolution, client communications, adoption, retention, satisfaction, promotions, and revenue growth. The role partners with sales, product deployment, marketing, and clients while managing multiple projects and accounts across geographic regions. Travel and regular interaction with clients and executives are required.

Manage a portfolio of US Federal customer accounts, build trusted relationships, drive adoption of observability platforms, lead onboarding, identify renewal risks, support expansion, and coordinate with Sales, Support, and Renewals teams. The role requires strong communication, organization, customer engagement, technical curiosity, and the ability to connect networking, monitoring, cloud, and observability concepts to customer outcomes.

Serves as the primary customer contact, managing orders from receipt through delivery, communicating status and resolving issues. Coordinates with sales, planning, production, purchasing, quality, shipping, and operations teams to meet customer expectations. Maintains customer records, prepares reports, supports supply chain activities, and identifies process improvements. Participates in Lean and Six Sigma initiatives while addressing recurring customer concerns and improving service levels.

Provides advanced product and domain expertise to Elsevier customers after sale. Partners with customer success, sales, product, and education teams to drive software adoption, support complex use cases, deliver advisory services and training, resolve escalations, and achieve measurable research and business outcomes. Applies expertise in AI, bibliometrics, data analysis, research evaluation, and scholarly publishing while contributing to renewals, account growth, and product improvement.

Own day-to-day servicing for a commercial equipment finance portfolio. Responsibilities include answering customer and vendor questions, applying payments, resolving billing discrepancies, tracking insurance and taxes, maintaining account records, preparing payoff quotes, managing end-of-term activity, supporting reporting, and making early-stage collections contacts.

Support B2B SaaS clients throughout onboarding and post-launch by providing training, product guidance, issue resolution, webinars, and support. Build strategic client relationships, promote premium features, reduce churn, coordinate escalations, and recommend process improvements. The role requires outpatient physical therapy experience, clinical workflow knowledge, strong communication, software proficiency, and enthusiasm for learning technology.

Leads Client Success Agents supporting national, multi-location facilities accounts. Oversees daily operations, work orders, service issues, vendor performance, client escalations, KPIs, reporting, and contractual service-level compliance. Coaches team members, manages client relationships and meetings, identifies operational risks, implements corrective actions, and drives continuous improvement. This in-person role is based in Denver or Tampa.

Build relationships with automotive dealer partners, educate them on financing programs, support credit decisions, resolve documentation issues, maintain CRM records, and identify opportunities to strengthen partnerships. The role offers entry-level experience in customer success, relationship management, business development, and auto finance while requiring strong communication, organization, problem-solving, and customer-focused skills.

Build relationships with automotive dealer partners, educate them on financing programs, support credit decisions, resolve documentation issues, maintain CRM records, and identify opportunities to improve dealer engagement and business outcomes. The role offers entry-level experience in customer success, relationship management, business development, and auto finance.

Own post-go-live relationships for enterprise radiology IT customers, driving adoption, value realization, retention, renewals, and account growth. Develop success plans, monitor account health, lead business reviews, coordinate support and technical escalations, communicate product updates, gather feedback, and identify expansion opportunities. Build trusted relationships with radiologists, health system leaders, and IT teams while maintaining account documentation and health scores.

Manage client relationships and serve as the primary contact for advertising clients. Coordinate print and digital advertising approvals, scheduling, asset organization, and online ad uploads across six markets. Conduct client check-ins, discuss campaign performance, gather feedback, resolve concerns, and proactively address satisfaction risks to support retention. Collaborate closely with account executives and the design team to ensure accurate, timely, high-quality deliverables.

Onboard, train, and support ranchers and livestock producers using eShepherd’s virtual fencing technology. Build long-term customer relationships, drive adoption, resolve challenges, support retention and renewals, communicate product updates, capture feedback, maintain CRM records, and identify advocacy opportunities. The role requires agricultural credibility, practical problem-solving, strong communication, comfort with technology, autonomy, and regular regional travel.

Build and strengthen client relationships for translation and localization services. Responsibilities include researching clients, conducting progress and feedback calls, resolving concerns, identifying upsell opportunities, re-engaging inactive accounts, coordinating with project managers, and maintaining CRM records. The role requires strong communication, sales, customer service, research, relationship-building, organization, initiative, and flexibility across client schedules and time zones.