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Top Senior Level Customer Success Jobs in Atlanta, GA
The Client Success Lead will manage the post-sale Client Success team, ensuring client performance and satisfaction. This role involves building client relationships, leading a team, and formulating strategies to meet KPIs. The leader will provide thought leadership, drive value metrics, and coach the team to enhance performance while fostering collaboration across departments.
The Client Renewal Executive oversees end-to-end contract renewals, manages client relationships, negotiates terms, monitors performance metrics, and ensures compliance with company standards. They collaborate with internal teams and aim to enhance client satisfaction and retention while staying informed about industry trends.
As a Senior Partner Implementation Specialist, you will lead the onboarding process for partners to the Banking as a Service platform, ensuring a smooth implementation from contract sign-off to go-live. You'll manage technical integrations, collaborate with various internal teams, and provide guidance and documentation to enhance partner experience.
As a Client Success Director at Vida, you will manage client relationships throughout their journey, ensure client satisfaction, analyze data to provide strategic recommendations, and collaborate with internal teams to enhance business strategies and client engagement.
The Training Specialist at Plexus Corp. is responsible for developing and implementing training solutions that meet global organizational needs. This role involves project management, data analysis using Learning Management Systems, and continuous improvement recommendations to enhance training processes. Key responsibilities include instructional design, material development, and supporting the training community.
The Senior Customer Success Manager will manage enterprise customer relationships, ensuring they maximize the value of Cyara's solutions. This role includes overseeing customer outcomes, negotiating renewals, understanding customer needs, and identifying opportunities for growth while delivering exceptional customer experiences.
The Director of Customer Success at Innovaccer acts as a trusted advisor to clients, managing project deliveries, engaging with teams of engineers and designers, and identifying solutions to enhance customer satisfaction in the healthcare sector. This role requires a strong analytical mindset and excellent communication skills to effectively address customer needs and drive project success.
The Customer Support Specialist will manage post-sales support processes, ensure smooth onboarding, handle customer support tickets, collaborate with internal teams, and implement operational processes to improve customer satisfaction and efficiency.
As a Supervisor of RCM Client Success, you will lead and support a team of RCM Client Advisors, focusing on enhancing customer service, monitoring revenue performance, and managing client relationships. You'll analyze client metrics and facilitate client meetings to drive improvements in performance closely tied to KPIs.
The Solutions Specialist will collaborate with the Sales team to deliver in-depth product demonstrations, create and deliver training, support implementation planning, and assist in developing customer-specific materials. This role involves cross-department collaboration to enhance sales effectiveness and ensure messaging alignment.
Top Companies in Atlanta, GA Hiring Customer Success Roles
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