Lead middle-office trade lifecycle from capture through settlement across equities, fixed income and complex assets. Manage trade matching, confirmations, corporate actions, reconciliations, controls and stakeholder relationships. Drive process improvement and automation (AI/RPA), ensure regulatory/compliance adherence, deliver reporting, and coach onshore and offshore teams to optimize settlement efficiency and reduce exceptions.

Consult as a fractional Office Manager for hedge funds, private equity firms, and family offices. Improve operational processes, create and execute monthly action plans, diagnose roadblocks, break goals into actionable steps, implement policies and controls, evaluate progress via KPIs, and maintain detailed consulting records while providing implementation resources.

Lead the Problem Management Office for North America Support to prevent recurring incidents through RCA, corrective actions, governance, and cross-functional remediation. Track and validate corrective actions, mentor problem managers, deliver executive reporting on systemic risk and prevention, and participate in escalations and governance as needed.