Top Senior Customer Success Jobs in Atlanta, GA

Serve as a technical Customer Success lead driving AI-led transformation and product adoption. Consult on architecture, integrations, and change management; run technical workshops; use product usage data to drive expansion; represent customer technical needs to Product and Engineering; collaborate cross-functionally to enable scalable solutions and revenue growth.

Lead regional enablement and operations for Services Customer Success to drive customer engagement, adoption, and retention. Partner with cross-functional teams to realize product value, identify expansion opportunities, translate technical capabilities into customer-facing solutions, develop scalable training and playbooks, track KPIs, and report product gaps. Support business case evaluation and program readiness to maximize customer lifetime value and drive renewals and advocacy.

Manage enterprise customer accounts, deliver insights and support post-sale engagements to drive account health, retention, and growth.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

The Senior Customer Success Manager drives business impact for complex customers, focusing on adoption, goals, and delivering value from Salesforce investments, while integrating various products and processes.

Post-sale customer-facing role owning onboarding through renewal for public accounting audit clients. Advise on audit workflows, drive adoption and measurable value, manage health and risk, coordinate cross-functional teams, run Executive Business Reviews, support renewals/expansion, and surface customer insights to Product and Leadership.

Lead and mentor Senior Customer Success Managers to drive product adoption, retention, expansion, and ROI for HME customers. Own escalations, executive engagement, strategy execution, process scaling, cross-functional collaboration, and travel to manage high-touch accounts and reduce churn.

Lead and mentor the Senior Customer Success Manager team to drive adoption, retention, expansion, and ROI for HME customers. Act as voice of the customer, manage escalations and executive relationships, implement scalable processes and SOPs, influence cross-functional strategy, and travel extensively to support strategic accounts.

Own post-implementation customer lifecycle for assigned accounts, drive adoption and measurable value, proactively resolve issues, coordinate cross-functional teams, identify expansion opportunities, maintain customer data and documentation, and conduct regular business reviews to ensure retention and growth.

The Manager - Cloud Accounting Client Success oversees client relationships, ensuring satisfaction with Sage Intacct, addresses issues, and promotes additional services while managing team responsibilities and improving processes.

The Senior Client Success Specialist serves as the main contact for client requests, coordinates with teams, addresses client needs, and manages documentation and reporting using Salesforce.

The Senior Customer Success Manager drives business impact for complex clients, ensuring customer goals are met through strategic planning, relationship management, and resource mobilization while leveraging Tableau expertise.

The Client Success Program Manager serves as the main contact for clients, managing complex programs, resolving issues, and ensuring effective communication across teams to enhance client experiences.

The Customer Success Director manages enterprise-level accounts in the staffing vertical, focusing on revenue growth through strategic account management and resource deployment while ensuring customer satisfaction through effective communication and problem-solving.

The Senior Customer Success Manager leads the execution of Customer Success strategies, manages a team, and ensures customer value and retention through effective engagement and operational management.

The Senior Customer Success Manager leads customer interactions to enhance adoption of Brightree products, ensuring value through strategy alignment, performance monitoring, and relationship management.

The Senior Customer Success Manager drives customer adoption of Brightree solutions, manages key accounts, and collaborates with stakeholders to improve efficiency alongside business goals, requiring extensive HME operations expertise.

The Customer Success Director manages strategic accounts in the technology vertical, focusing on revenue growth, customer satisfaction, and operational coordination. This role involves developing account management plans, analyzing market trends, and ensuring service levels are maintained while fostering strong client relationships.

Manage customer projects in the manufacturing maintenance sector, ensuring satisfaction, driving growth, and implementing successful ROI strategies with clients.

The Lead Customer Success Manager oversees a team of Customer Success Managers, ensuring customer satisfaction and retention while driving adoption of Finastra's solutions. Responsibilities include team management, account oversight, and collaboration with internal stakeholders to enhance customer experiences and identify growth opportunities.

Lead and scale a team of Enterprise Customer Success Managers to drive retention, expansion, and renewals. Recruit, train, and coach CSMs, set strategy and metrics, support high-growth accounts, act as executive sponsor for key customers, and work cross-functionally to shape solutions.

The Senior Strategic Customer Success Manager at Rhythm is responsible for guiding success for strategic customers, ensuring they achieve measurable outcomes and develop long-term relationships with executive stakeholders, while managing customer health and cross-functional strategies.

The Senior Customer Success Manager drives customer value, enhances client relationships, manages account health, oversees multiple workstreams, and communicates with stakeholders to ensure successful software and service delivery.

The Principal Customer Success Manager is responsible for driving business impact for complex Signature customers, ensuring adoption and success with Salesforce and Slack solutions while managing multi-org accounts and providing strategic leadership.

Manage enterprise-level accounts to enhance revenue through strategic planning and resources in client relations. Coordinate with teams for service level maintenance and identify upsell opportunities, ensuring customer satisfaction through ongoing analysis and project management.