Top Senior Customer Success Jobs in Atlanta, GA

Reposted 6 Days AgoSaved
Easy Apply
Hybrid
Atlanta, GA
Easy Apply
87K-172K Annually
Senior level
87K-172K Annually
Senior level
Big Data • Cloud • Software • Database
Manage customer relationships, advocate for customer needs, and provide strategic guidance on MongoDB best practices to ensure customer success and satisfaction.
Top Skills: Cloud ComputingGainsightMongoDBSalesforce
YesterdaySaved
In-Office
Atlanta, GA
100K-140K Annually
Senior level
100K-140K Annually
Senior level
Healthtech
The Senior Customer Success Manager leads customer interactions to enhance adoption of Brightree products, ensuring value through strategy alignment, performance monitoring, and relationship management.
Top Skills: BrightreeExcelMs OutlookMs PowerpointMs Word
YesterdaySaved
In-Office
Atlanta, GA
171K-298K Annually
Senior level
171K-298K Annually
Senior level
Cloud • Software
The Customer Success Manager, Director ensures optimal platform use within Salesforce by leading internal strategy, mitigating risks, and managing executive engagement during critical incidents.
Top Skills: AgentforceAISales CloudService Cloud
YesterdaySaved
In-Office
Atlanta, GA
100K-140K Annually
Senior level
100K-140K Annually
Senior level
Software
The Senior Customer Success Manager drives customer adoption of Brightree solutions, manages key accounts, and collaborates with stakeholders to improve efficiency alongside business goals, requiring extensive HME operations expertise.
Top Skills: BrightreeExcelMs OutlookMs PowerpointMs Word
Reposted YesterdaySaved
In-Office or Remote
Atlanta, GA
Senior level
Senior level
Artificial Intelligence • Machine Learning • Software
Manage customer projects in the manufacturing maintenance sector, ensuring satisfaction, driving growth, and implementing successful ROI strategies with clients.
Top Skills: CbmCmms
Reposted YesterdaySaved
In-Office or Remote
Atlanta, GA
90K-110K Annually
Senior level
90K-110K Annually
Senior level
Information Technology
The Customer Success Director manages strategic accounts in the technology vertical, focusing on revenue growth, customer satisfaction, and operational coordination. This role involves developing account management plans, analyzing market trends, and ensuring service levels are maintained while fostering strong client relationships.
Top Skills: Lookr AnalyticsMS OfficePower BISalesforce
2 Days AgoSaved
In-Office
Atlanta, GA
Senior level
Senior level
Fintech
The Lead Customer Success Manager oversees a team of Customer Success Managers, ensuring customer satisfaction and retention while driving adoption of Finastra's solutions. Responsibilities include team management, account oversight, and collaboration with internal stakeholders to enhance customer experiences and identify growth opportunities.
Reposted 2 Days AgoSaved
Hybrid
Atlanta, GA
75K-125K Annually
Senior level
75K-125K Annually
Senior level
Fintech • Payments • Software • Financial Services
The Director of Client Success will manage client portfolios, ensuring onboarding success, relationship building, and performance alignment while analyzing data to implement improvement strategies.
Top Skills: ExcelPowerPointWord
Reposted 2 Days AgoSaved
In-Office
Atlanta, GA
Senior level
Senior level
Healthtech • Payments • Software
The VP of Customer Success drives client strategy in healthcare systems, focusing on operational and financial outcomes, product adoption, and retention through AI and advanced analytics. This role builds executive relationships and leads a high-performing team to ensure client satisfaction and measurable value realization.
Top Skills: AIAnalyticsAutomation
Reposted 3 Days AgoSaved
In-Office
Atlanta, GA
85K-117K Annually
Senior level
85K-117K Annually
Senior level
Hardware • Information Technology • Other • Software • Analytics
The Senior Customer Success Manager will manage enterprise client relationships, ensuring platform adoption, resolving issues, and driving revenue growth through strategic advisory and client advocacy.
Top Skills: Esri GisGainsightSalesforce CRM
4 Days AgoSaved
In-Office or Remote
Atlanta, GA
97K-165K Annually
Senior level
97K-165K Annually
Senior level
Healthtech • Information Technology • Telehealth
The Manager, athenaPayer Customer Success oversees post-sale customer relationships, ensuring satisfaction and driving retention by analyzing customer performance and operational challenges, coordinating with internal teams for issue resolution, and promoting athenahealth solutions.
Top Skills: Ai-Enabled ToolsCRMGainsightSalesforce
Reposted 5 Days AgoSaved
In-Office or Remote
Atlanta, GA
Senior level
Senior level
Information Technology • Software • Consulting
Drive scaled customer outcomes in an AI-enabled, automation-first PLG environment by owning adoption, renewals, migrations, and expansion. Use product data and platform tools to monitor customer health, identify risks and upsell opportunities, enable customers through self-service and documentation, and act as the internal Voice of the Customer to support retention and value realization.
Top Skills: Ai-Assisted ToolsCommunity PlatformsCRMCustomer Behavior And Engagement PlatformsProject Management ToolsTicketing SystemsUser Onboarding Tools
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7 Days AgoSaved
In-Office
Atlanta, GA
Senior level
Senior level
Fintech
The Director of Account Management will lead a high-performing account management team, optimize client relationships, and drive strategic initiatives to enhance revenue growth and retention.
Top Skills: MS OfficeSalesforceTableau
Reposted 8 Days AgoSaved
In-Office
Atlanta, GA
110K-135K Annually
Senior level
110K-135K Annually
Senior level
Software
The Senior Strategic Customer Success Manager at Rhythm is responsible for guiding success for strategic customers, ensuring they achieve measurable outcomes and develop long-term relationships with executive stakeholders, while managing customer health and cross-functional strategies.
9 Days AgoSaved
Remote or Hybrid
Atlanta, GA
135K-175K Annually
Senior level
135K-175K Annually
Senior level
Artificial Intelligence • HR Tech • Professional Services
The Senior Customer Success Manager drives customer value, enhances client relationships, manages account health, oversees multiple workstreams, and communicates with stakeholders to ensure successful software and service delivery.
Reposted 9 Days AgoSaved
In-Office
Atlanta, GA
171K-298K Annually
Senior level
171K-298K Annually
Senior level
Cloud • Software
The Director, Customer Success Management leads a team to enhance customer experiences in Life Sciences through strategic partnerships, addressing issues, and ensuring team Excellence. They manage renewals, coordinate resources, and align customer allocations while monitoring performance metrics and fostering talent development.
Top Skills: AICRMSalesforce
Reposted 12 Days AgoSaved
In-Office
Atlanta, GA
150K-227K Annually
Senior level
150K-227K Annually
Senior level
Cloud • Software
The Principal Customer Success Manager is responsible for driving business impact for complex Signature customers, ensuring adoption and success with Salesforce and Slack solutions while managing multi-org accounts and providing strategic leadership.
Top Skills: AIAutomationSalesforceSecurity & ComplianceSlackSlack Connect
12 Days AgoSaved
In-Office
Atlanta, GA
Senior level
Senior level
Security • Cybersecurity
The Sr. Customer Success Manager builds trusted partnerships with clients, drives customer retention, revenue expansion, and leads renewal negotiations while collaborating with internal teams.
Top Skills: CRM
Reposted 14 Days AgoSaved
In-Office or Remote
Atlanta, GA
90K-110K Annually
Senior level
90K-110K Annually
Senior level
Information Technology
Manage enterprise-level accounts to enhance revenue through strategic planning and resources in client relations. Coordinate with teams for service level maintenance and identify upsell opportunities, ensuring customer satisfaction through ongoing analysis and project management.
Top Skills: Lookr AnalyticsMS OfficePower BISalesforce
Reposted 15 Days AgoSaved
In-Office or Remote
Atlanta, GA
90K-110K Annually
Senior level
90K-110K Annually
Senior level
Information Technology
The Customer Success Director will manage senior-level relationships, provide risk and compliance expertise, influence program designs, and translate customer needs into product requirements, acting as a trusted advisor for gig economy clients.
16 Days AgoSaved
In-Office
Atlanta, GA
164K-262K Annually
Senior level
164K-262K Annually
Senior level
Cloud • Software
As Director of Product Management, you will lead the strategy for Customer Success Score, managing metrics and adoption signals to enhance customer value from Salesforce products.
Top Skills: AIB2B SaasData AnalyticsData ScienceSalesforceTelemetry
16 Days AgoSaved
In-Office
Atlanta, GA
Senior level
Senior level
Payments • Software
Manage enterprise customer accounts, deliver insights and support post-sale engagements to drive account health, retention, and growth.
17 Days AgoSaved
Hybrid
Atlanta, GA
110K-124K Annually
Senior level
110K-124K Annually
Senior level
Software
The Principal Customer Success Manager will advise high-value customers, drive product adoption, manage risk, and ensure client satisfaction using Fullstory's platform.
Top Skills: Ai ToolsFullstorySaas Tools
18 Days AgoSaved
In-Office or Remote
Atlanta, GA
79K-145K Annually
Senior level
79K-145K Annually
Senior level
Healthtech • HR Tech • Insurance • Consulting
Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.
Top Skills: Azure DevopsDatabricksJIRAAzurePythonRSQL
Reposted 21 Days AgoSaved
Hybrid
Atlanta, GA
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Software
The Strategic Customer Success Manager will oversee customer relationships, drive adoption of Smarsh products, and ensure successful renewal negotiations with enterprise clients, partnering closely with Account Executives to achieve customer objectives and satisfaction.
Top Skills: GainsightJIRASalesforce
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