Top Senior Level Customer Success Jobs in Atlanta, GA

The Sr. Renewals Specialist is responsible for managing and renewing subscription contracts for the US federal government, ensuring compliance with government regulations, negotiating contract terms, building relationships with budget holders, and improving customer engagement throughout the renewal cycle.

The Grant Support Specialist will oversee grant reviews, support grant funding activities, draft funding announcements, analyze grant-related data, and provide recommendations for technical assistance, all while ensuring compliance with program requirements and federal guidelines.

The Contract Specialist at Colibri is responsible for drafting, reviewing, and managing a wide range of contractual agreements, particularly in healthcare. This role involves collaboration with legal and procurement teams to ensure compliance and timely contract preparation, problem resolution, and maintenance of contract databases. The ideal candidate should possess strong organizational and analytical skills with extensive contract management experience.

As a Technical Account Manager at LiveRamp, you will support strategic customers by managing technical workflows, providing optimization advice, troubleshooting technical issues, and collaborating with internal teams. Key responsibilities also include delivering product education and maintaining technical documentation to ensure customer success and satisfaction with the LiveRamp product suite.

As a Customer Success Manager, you will enhance user engagement, facilitate product adoption, identify upsell opportunities, and ensure clients achieve their business goals. You will act as a trusted advisor, collaborate across teams, and conduct quarterly reviews while maintaining strong client relationships.

As a Staff Customer Success Manager at Acceldata, you will manage a portfolio of clients, fostering long-term relationships and driving product adoption to maximize value. Responsibilities include measuring customer success, collaborating on success plans, overseeing renewals, and addressing customer needs effectively. You will engage with various stakeholders, conduct business reviews, and advocate for customers while aiming to reduce churn and increase usage of the platform.

As the Head of Customer Success, you will lead the Customer Success team, driving client retention and implementing strategic initiatives to maximize client satisfaction and loyalty. Collaborating with cross-functional teams, you will focus on operational improvements and enhance service delivery. Your role involves advocating platform requirements to the development team and maintaining strong relationships with clients and stakeholders.