The Texthelp Group and n2y have over 50 years of combined experience in creating and delivering innovative technology for the education and the workplace sectors. The companies merged in March 2024 after operating adjacently for many years. Together, we believe that everyone can learn and that we all have the right to understand and be understood.
Joining forces means the combined mission of advancing the learning, understanding, and communication of one billion people around the world by 2030 becomes even stronger. We will make a deeper, richer impact on people’s lives and on society.
We can only achieve our mission and continue to grow by having high-performing, passionate people on our team. Both Texthelp and n2y promote a collaborative work environment where diversity is embraced and empowered. The combined organization employs over 550 staff across locations in the UK, Norway, Denmark, Sweden, USA, and Australia.
We plan to reveal our new brand in early 2025, but for now, the messaging and any correspondence from this role will come from n2y. We are extremely proud to be on this journey and hope you can join us!
Job Summary
The Solutions Specialist is responsible for providing the Sales organization with a significant depth of knowledge of our solutions and market segments. This role is a team member with the ability to deliver a consistent high-quality message, enhance the capabilities of Sales team members, and contribute to the fulfillment of revenue objectives of n2y. The Solutions Specialist is responsible for developing, coordinating, and delivering customer facing demonstrations in support of Sales team member efforts, as well as creating and delivering internal training to keep the Sales team up to date on solution and market changes. As a cross-functional team member, this role will coordinate with Product, Marketing, and Customer Success teams to enhance the efficacy of our sales efforts and maintain alignment of messaging.
The Solutions Specialist collaborates with Sales to support their efforts in closing business, expanding into new segments, answering district questions, and creating customer-specific demonstration materials, data, and presentations.
Key Responsibilities
- Collaborating with Sales representatives on designing and delivering in-depth demonstration of our solutions
- Creating, coordinating, and delivering training for the Sales team on feature functionality, solution updates, messaging, and tools and processes
- Working with Sales/customers to provide implementation guidance and planning to create a seamless handoff to Customer Success
- Manage and communicate schedules and availability with teams
- Collaborate across departments - Marketing, Product, Operations, Customer Success, Technology
- Initially focus on n2y’s newest solutions, but to expand to other solutions
- Provide districts and sales with opportunity needs analysis and present those findings to districts
- Create customer-specific demonstration data and presentations
- Provide product and market specific information for RFP responses
Desired Skills and Qualifications
- Bachelor’s Degree in Education or related field
- Minimum of 5 years of experience in a Special Education classroom
- Experience in Reading and Literacy research, foundations, and intervention preferred
- Experience in educational technology products and services sold into the K-12 market
- Background in schools/special education preferred
- Prior experience with n2y solutions preferred
- Understanding of Special Education and IEP processes
- Behavior background a plus
- Demonstration and public speaking skills
- Salesforce, GSuite, Remote learning/presentation (Zoom, WebEx, Google Meet, etc)
- Ability to travel as needed.
These qualifications are general guidelines for success, however, we understand that not all candidates will have experience in each area. If you have skills and experience that may be transferable to this role and share our passion for our mission and values, we would love to hear from you!
We offer a competitive compensation and benefits package including health, dental, vision, life, and disability insurance. We have a company matching 401(k) savings plan and flexible time off plans.
We are committed to providing a Drug-Free Workplace for all employees.
We are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
We’re excited to share some BIG news: n2y and Texthelp are teaming up to enhance support for diverse learners and employees! To learn more, check out our press release.
Top Skills
What We Do
Our Shared Vision: Everyone Can Learn
Like you, we believe every student has a right to experience the joy of learning, to gain meaningful access to the general education curriculum and to reach their full potential. For 20 years, it’s been our mission at n2y® to enrich the lives of students with complex learning needs—and those who serve them.
One TRUSTED Source
Today, in nearly 60,000 classrooms across the country, n2y is changing the lives of administrators and teachers, therapists and paraprofessionals, and all the students we serve—seamlessly delivering a complete, differentiated instructional program tailored to individual classroom and student needs. Our evidence-based solution supports every member of the special education team with standards-aligned content, planning, tracking and reporting. Students’ data stays with them throughout their education journey, making it easy to provide continuity and ensure a trajectory to success.
One CONVENIENT Platform
n2y’s comprehensive, cloud-based special education solution helps you manage complex tasks so you can focus on teaching and nurturing your students, ensuring that they participate in class, make meaningful progress in your program, and develop a path to independence. Delivered from one easy-to-navigate platform, our content is always up-to-date and aligned to your state’s extended standards.
The RIGHT Total Solution for Your Students
Developed by experts in the field, with input from practicing special educators at every stage, our total special education solution prepares students for the ultimate test: establishing a path to independence and success in life. Empower learning and enrich lives with our accessible academic content, supplemental newspaper, symbol communication tools, skill-based learning games, self-regulation and classroom management program and professional development—all detailed in the pages that follow
