Top Tech Jobs & Startup Jobs

Provides post-sale customer support through email, chat, and phone, including product guidance and technical troubleshooting. Documents and escalates software issues to Engineering, maintains customer relationships, and communicates customer feedback to Product and Development teams. Supports internal and external stakeholders with product expertise while using AI tools to improve support efficiency and response quality.

Supports high-volume accounting operations by posting cash receipts, reconciling payments and bank activity, resolving discrepancies, processing refunds and chargebacks, maintaining transaction records, and assisting with audits and financial controls. Collaborates with billing, underwriting, claims, customer service, internal teams, customers, and external partners. The role requires strong accuracy, organization, analytical problem-solving, communication, and discretion when handling sensitive financial information.

Lead product strategy and roadmap for BlackLine's financial-close SaaS offerings. Guide products end-to-end from conception to launch, partner cross-functionally with engineering, design, data science, and GTM teams, leverage AI/ML to build agentic workflows, own multi-year business outcomes, influence executives, and drive high-impact product decisions and launches.

Supports AlertMedia’s organic social media program for 20 hours per week by creating graphics and short-form videos, repurposing marketing content, drafting captions, scheduling and publishing posts, maintaining the social calendar and Linktree, monitoring community channels, responding to engagement, researching audience topics, and preparing social performance reports. The role requires strong organization, copywriting, platform knowledge, and attention to detail.

Lead hypothesis-driven threat hunts across industrial control system and operational technology networks. Investigate suspicious activity, escalate high-severity alerts, configure Dragos Platform hunt profiles, develop hunting content, analyze network telemetry, and improve detection capabilities. Advise customers during critical security events, produce technical reports, create repeatable tooling, and mentor junior team members on OT protocols, adversary tactics, and threat intelligence.

Manage a named pipeline of financial advisors and advisor teams through Pontera’s initial activation phase. Lead onboarding meetings, create urgency using consultative sales methodologies, drive advisors toward onboarding five clients, conduct outbound engagement, track milestone progression, and negotiate and close asset upsell opportunities. Success is measured by rapid advisor activation, platform adoption, and commercial outcomes.

Supports the North American marketing compliance function by reviewing advertising assets, maintaining disclaimers and regulatory records, coordinating approval processes, monitoring campaign flight dates, assisting audits, consulting with internal teams and agencies, and updating state and provincial marketing guides. The role helps ensure customer-facing materials comply with gaming regulations and improves internal compliance procedures and documentation.

Provide first-level phone, email, and chat support to health insurance agents and clients. Triage and prioritize requests, resolve common contract and onboarding issues, document interactions in a ticketing system, escalate complex cases, gather feedback, and collaborate with internal teams to improve service delivery. This is a full-time contract role from late September through December 2026, with in-person Chicago training followed by fully remote work.

Lead global enterprise portfolio accounts in electronics, semiconductor, and display industries. Develop go-to-market strategies, multi-year account plans, renewals, expansions, and software adoption initiatives. Coordinate account managers, education specialists, application scientists, product teams, marketing, and R&D. Translate scientific and technical capabilities into business value for executive stakeholders while providing customer and market insight to product leadership.

Owns strategy, vision, roadmaps, and full lifecycle delivery for business banking and payments products. Leads discovery, prioritization, launches, performance measurement, pricing, optimization, and growth initiatives. Partners across technology, operations, compliance, legal, finance, customer service, vendors, and business teams to balance member needs, financial outcomes, risk, and technical feasibility. The role focuses on improving solutions for small business members and driving enterprise-wide product decisions.