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The ITSM IT Strategic Planner II will support an American scientific agency by performing strategic planning and analysis for IT projects, developing mission and vision statements, and assisting with operational plan guidance. Responsibilities include data analysis and support for federal government project teams and program managers.

The ITSM IT Specialist III will support information technology services for an American scientific agency, providing customer relations management, analyzing equipment reliability, overseeing printing services, and identifying trends in IT challenges.

The ITSM Network Engineer I provides technical support for the installation and maintenance of the local area network (LAN), evaluates hardware and software, installs network components, monitors data communications, and troubleshoots issues. Responsible for maintaining networks with 25 or fewer nodes and works under supervision.

The ITSM Network Engineer II is responsible for installing, maintaining, and coordinating Local Area and Wide Area Networks, ensuring network performance, resolving complex problems, and enforcing security protocols. This role requires collaboration within a multidisciplinary team to support project and program requirements for the Department of Commerce.

The PPM Knowledge Management Specialist will design and implement Knowledge Management strategies, develop governance structures, provide consulting on best practices, analyze business processes, and engage with stakeholders to develop effective change management programs.

The PPM Performance Management Specialist will track and manage performance measurement activities, transform data into visualizations, compile reports, define and monitor KPIs and SLAs, and ensure compliance across multiple vendors, acting as a subject matter expert during the SLA review process.

The PPM Program Administration Specialist will support a project office by preparing management plans, reports, and facilitating proposal completion. Responsibilities include coordinating schedules, reviewing task orders, analyzing program procedures, and providing management support for financial data evaluation. Strong analytical skills and a background in federal government processes are essential.