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Monitoring multiple servers, resolving issues/bugs, automating processes, and working with developers to improve applications in a global financial services company.
Assist clients with inquiries about trading offerings, troubleshoot technical issues, provide support through various channels, and manage wide-scale technical problems for Interactive Brokers. Requires fluency in English and Spanish, technical degree preferred, and experience in client support roles.
Resolve client service issues in a thorough and expeditious manner. Coordinate activities with other departments. Fluent in English and German. University degree in finance, economics or related field. Strong communication skills. Experience in financial services preferred.
Resolve client service issues, coordinate with internal and external departments, fluent in English and French, university degree in finance or related field, 2-3 years' experience in financial services preferred, strong communication skills, in-depth understanding of financial instruments and exchange operations
As a Customer Services Representative at Interactive Brokers, you will handle client inquiries, provide assistance in understanding trading processes, troubleshoot issues, and liaise with internal teams. Required skills include Microsoft Word, Excel, Bloomberg, UNIX, and basic programming knowledge. Fluency in English and Chinese is preferred. Bachelor's degree and 2-3 years of customer service or financial service experience are required. Hybrid work arrangement with competitive benefits and opportunities for career progression.
Handle client enquiries via various channels, educate clients on trading systems, troubleshoot and resolve issues, liaise with internal parties. Requires strong product knowledge, analytical mindset, stress management, and fluency in English and Chinese.
Respond to client inquiries, assist with account opening, explain trading features, investigate trade issues, and ensure regulatory compliance. Requires 2 years in trading or brokerage services, Bachelor's degree, NCFM/NISM certifications, fluent English, and strong MS Excel skills.
As a Client Service Representative at Interactive Brokers, responsible for providing client service to retail clients, financial advisors, hedge fund operators, and broker-dealers. Manage client issues, respond to inquiries, and maintain client relationships. Required skills include identifying and escalating complex issues, troubleshooting, and providing high-value experiences. University degree (Bachelor's) and fluency in Japanese and business-level English are required. Excellent graduates are encouraged to apply. Hybrid work arrangement available.
The Client Integration Project Manager focuses on coordinating IT-related projects, maintaining project documentation, and driving project forward with effective communication. Responsibilities include project planning, team coordination, and portfolio management.
Join the Client Technical Support Team at Interactive Brokers to assist clients with inquiries on trading offerings, troubleshoot technical issues, and act as a liaison between clients and internal teams. Fluency in English and Spanish is a must, along with 2+ years of client-facing support experience and technical skills in various platforms and applications.
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