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The Managed Services Engineer will be responsible for maintaining and optimizing client IT environments through proactive monitoring, management, and reactive support. They will deliver exceptional customer service, resolve complex technical issues, and ensure system performance and security. The ideal candidate should have knowledge of Palo Alto, experience in technical managed services, and expertise in network management, cybersecurity, and cloud services.

The Sales Engineer - AI Services at Arrow is responsible for leading technical direction and providing business guidance to channel partners in North America. They focus on driving awareness and enthusiasm for AI services, fostering education, and promoting ethical and responsible AI use. This role involves collaborating with technical teams, business leaders, and the wider community to develop and promote AI solutions for complex business challenges.

The Managed Services Engineer will be responsible for maintaining and optimizing client IT environments through proactive monitoring, management, and reactive support. They will work closely with Arrow's services vendors and partners, deliver exceptional customer service, proactively monitor client systems, and provide Tier 1, 2, and Tier 3 managed services support.

As a Sales Engineer - AI Services, responsible for providing technical direction and business guidance to the channel partner community in North America. Building awareness, fostering education, and driving enthusiasm for AI services. Leading AI technical sales calls and qualifying AI services opportunities.

The Managed Services Engineer (MSE) will be responsible for maintaining and optimizing client IT environments through proactive monitoring, management, and reactive support. They will work closely with Sales Engineering, Sales Teams, and Supplier Management to deliver high-quality managed IT services. The ideal candidate should have a strong technical background with expertise in network management, cybersecurity, cloud services, and IT infrastructure, with knowledge of Palo Alto. Minimum of 3 years of experience in a technical managed services role is required.

Sales Engineer role focused on AI Services, providing technical direction and business guidance to channel partners. Responsibilities include partner enablement, driving innovative services programs, building awareness and education on AI services, and acting as a bridge between technical teams and business leaders. Ideal candidate has strong analytical mind and expertise in AI, ML, and Data Science.

The Managed Services Engineer will be responsible for maintaining and optimizing client IT environments through proactive monitoring, management, and reactive support. They will work closely with Sales Engineering, Sales Teams, and Supplier Management to deliver exceptional customer service and drive continuous improvement in service offerings. Responsibilities include providing Tier 1-3 support, proactively monitoring systems, managing network security, configuring solutions, overseeing cloud services, implementing backup and disaster recovery solutions, and collaborating with team members on project delivery.