Top Tech Jobs & Startups Jobs
The Retention Insight Specialist at Optimum will monitor call quality and performance of Retention Agents, analyze customer reactions, implement quality initiatives, and provide feedback to enhance training and save rates. This role entails identifying process breaks and creating KPIs for executive review while conducting feedback sessions with leadership.
The Data Analyst will leverage data to address business-critical questions, conduct reporting analytics, create reports using advanced business intelligence tools, perform quality assurance tests, and collaborate with the web operations team on implementing new web analytics tools.
The VP of Service Management oversees automation and business transformation efforts, managing processes like Change and Configuration Management according to ITIL best practices. Responsibilities include analyzing network performance, optimizing systems, implementing continuous improvement projects, and mentoring junior engineers to enhance service delivery and customer experience.
The Retention Insight Specialist monitors and assesses call quality and performance of Retention Agents for both B2C and B2B customers. This role involves providing feedback, analyzing customer reactions, identifying training opportunities, and ensuring the integrity of the sales process. In addition, the Specialist creates KPIs for executive review and conducts weekly feedback sessions with leadership.
The Retention Insight Specialist is responsible for assessing the call quality and performance of retention agents dealing with existing customers. They monitor call flows, assess agent behaviors, create KPIs, and provide feedback to leadership. This role requires a Bachelor's degree or 3-5 years of relevant experience in a call center environment.
The Retention Insight Specialist monitors call quality and performance of Retention Agents, providing feedback and making recommendations for training improvements. This role involves creating KPIs for review and assisting in developing quality initiatives to enhance retention strategies.
This role involves supervising the assignment desk operations, mentoring young journalists, managing schedules of reporters, coordinating content across platforms, and ensuring effective news coverage. The Executive Producer will work closely with the news director on planning and executing news segments.
Local Ad Sales Account Executive responsible for meeting with local businesses' key decision makers, developing advertising solutions, managing client accounts, and exceeding sales goals.
As an Account Executive, you will engage with local businesses to identify needs and develop advertising solutions using innovative media and online tools. You will manage client accounts from proposal through production and ensure successful campaign activations. Strong sales skills and technology familiarity are essential.
The Senior Machine Learning Engineer will create end-to-end AI and machine learning solutions, collaborating with stakeholders to define project requirements, gather data, and deploy models into production. Responsibilities include analyzing data for insights, managing projects from start to finish, and staying updated on industry trends to drive innovation.
Top Tech Companies Hiring
See AllPopular Job Searches
Software Engineer Jobs
Aerospace Thermal Engineering Jobs
AI Engineer Jobs
Automation Engineer Jobs
Backend Developer Jobs
Blockchain Developer Jobs
Cloud Architect Jobs
Cloud Engineer Jobs
Design Engineer Jobs
DevOps Engineer Jobs
Director Of Engineering Jobs
Electrical Engineering Jobs
Embedded Software Engineer Jobs
Engineering Jobs
Engineering Manager Jobs
Environmental Engineering Jobs
Field Engineer Jobs
Full Stack Developer Jobs
Game Developer Jobs
Industrial Engineering Jobs
Machine Learning Engineer Jobs
Manufacturing Engineer Jobs
Mechanical Engineering Jobs
Network Engineer Jobs
Process Engineer Jobs
Project Engineer Jobs
Prompt Engineering Jobs
Robotics Engineer Jobs
Salesforce Administrator Jobs
Sharepoint Developer Jobs
Site Reliability Engineer Jobs
Software Engineering Manager Jobs
Solutions Architect Jobs
SQL Developer Jobs
Structural Engineer Jobs
System Engineer Jobs
Test Engineer Jobs
Web Developer Jobs
Work your passion. Live your purpose.
Explore all your job opportunities on Built In.
Most Popular Searches
More Job Categories
Jobs by Expertise
Data + Analytics
Analytics Jobs
Analysis & Reporting Jobs
Business Intelligence Jobs
Data Engineering Jobs
Data Science Jobs
Machine Learning Jobs
Management Jobs
Other Jobs
Developer + Engineer
Android (Java) Jobs
C++ Jobs
C# Jobs
DevOps Jobs
Front-End Jobs
Golang Jobs
Java Jobs
Javascript Jobs
Hardware Jobs
iOS (Objective-C) Jobs
Linux Jobs
Management Jobs
.NET Jobs
Perl Jobs
PHP Jobs
Python Jobs
QA Jobs
Ruby Jobs
Salesforce Jobs
Sales Engineer Jobs
Scala Jobs
Other Jobs
Jobs by Location
Albuquerque, NM Jobs
Ann Arbor, MI Jobs
Atlanta, GA Jobs
Austin, TX Jobs
Baltimore, MD Jobs
Baton Rouge, LA Jobs
Birmingham, AL Jobs
Boise, ID Jobs
Boston, MA Jobs
Buffalo, NY Jobs
Charleston, SC Jobs
Charlotte, NC Jobs
Chicago, IL Jobs
Cincinnati, OH Jobs
Cleveland, OH Jobs
Colorado, CO Jobs
Columbus, OH Jobs
Dallas-Fort Worth, TX Jobs
Dayton, OH Jobs
Des Moines, IA Jobs
Detroit, MI Jobs
Fayetteville-Springdale-Rogers, Jobs
Greensboro, NC Jobs
Hampton Roads, VA Jobs
Hartford, CT Jobs
Houston, TX Jobs
Huntsville, AL Jobs
Indianapolis, IN Jobs
Jacksonville, FL Jobs
Kansas City, MO Jobs
Las Vegas, NV Jobs
Lexington, KY Jobs
Lincoln, NE Jobs
Little Rock, Jobs
Los Angeles, CA Jobs
Louisville, KY Jobs
Madison, WI Jobs
Memphis, TN Jobs
Miami, FL Jobs
Milwaukee, WI Jobs
Minneapolis–Saint Paul, MN Jobs
Nashville, TN Jobs
New Orleans, LA Jobs
New York City, NY Jobs
Ogden, UT Jobs
Oklahoma City, OK Jobs
Omaha, NE Jobs
Orlando, FL Jobs
Palm Bay-Melbourne-Titusville, Jobs
Pensacola, FL Jobs
Peoria, IL Jobs
Philadelphia, PA Jobs
Phoenix – Mesa – Scottsdale, AZ Jobs
Pittsburgh, PA Jobs
Portland, OR Jobs
Portland, ME Jobs
Providence, RI Jobs
Provo, UT Jobs
Raleigh-Durham, NC Jobs
Reno, NV Jobs
Richmond, VA Jobs
Rochester, NY Jobs
Sacramento, CA Jobs
Salt Lake City, UT Jobs
San Antonio, TX Jobs
San Diego, CA Jobs
San Francisco, CA Jobs
San Luis Obispo, CA Jobs
Santa Cruz, CA Jobs
Seattle, WA Jobs
Spokane, WA Jobs
St. Louis, MO Jobs
Tallahassee, FL Jobs
Tampa Bay, FL Jobs
Tucson, AZ Jobs
Tulsa, OK Jobs
Washington DC, Jobs
Wichita, KS Jobs
Wilmington, NC Jobs
All Filters
No Results
No Results