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Lead incident response, coordinate communication during major incidents, conduct root cause analysis, improve incident management processes, measure performance, maintain documentation, and engage with stakeholders to align practices with business objectives.
The Sr. Database Reliability Engineer at Coupa will be responsible for managing, administering, tuning databases, implementing best practices, ensuring optimal performance and availability, and implementing backup and disaster recovery strategies. They will also provide technical expertise, resolve complex database-related issues, and ensure compliance with regulatory requirements and internal policies.
Administer Linux machines, web servers, application servers, and databases for customer environments. Provide application support for Java and Ruby applications. Develop tools and automation for increased availability and performance. Ensure reliability, fault tolerance, scalability, and cost-effectiveness of data and services. Collaborate with product and release engineering. Participate in on-call rotation for after-hours emergencies.
Join Coupa as a Sr. DevOps Engineer to build and support impactful platforms on modern cloud technologies. Drive long-term strategies, provide technical guidance, and ensure service delivery across multiple clouds. Requires 6+ years of software engineering experience with Go, Python, Java, or Ruby.
As a Senior Change Management Analyst at Coupa, you will lead change initiatives, develop strategies, engage stakeholders, plan communication, manage risks, measure performance, and drive continuous improvement in organizational change processes.
The Senior Software Engineer in Test role involves establishing quality engineering practices, designing automation test scripts, conducting code reviews, and collaborating with product and development teams to ensure high-quality releases and robust system function. The engineer will also leverage open-source technologies to optimize testing frameworks and processes.
The Account Development Representative at Coupa focuses on new business development by engaging C-level and Director-level contacts, generating leads, and collaborating with marketing and sales teams. They are responsible for meeting sales objectives, demonstrating product knowledge, hosting demos, and attending company events when necessary.
As a Mid-Market Account Executive at Coupa, you will exceed annual sales targets, develop account plans, prospect new mid-market accounts, engage C-level executives, and provide leadership in sales strategy. You will manage the software sales cycle while focusing on delivering business value using ROI models, ensuring successful execution and closing of deals.
As a Technical Support Engineer at Coupa, you will provide expert guidance to enterprise customers on best practices, troubleshoot technical issues, and contribute to customer satisfaction. You will work with various business units to ensure high customer satisfaction and create knowledge articles. The role requires technical expertise in Linux, Unix, scripting languages, and web technologies, as well as strong communication skills and experience in a technical support environment.
Managing customer expectations, providing technical support, handling escalations, creating knowledge articles, and continuously learning to advance career as a technical support engineer.
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