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The Customer Experience Coordinator at Knix is responsible for addressing customer inquiries across multiple platforms to ensure a positive customer experience. This role involves engaging with customers through phone, email, live chat, and social media, providing product information, assisting with sizing, and handling returns and exchanges. The Coordinator will work cross-functionally with various teams to enhance the overall customer journey and resolve issues effectively.
Knix, a fast-growing intimate apparel brand, is seeking a part-time Sales Associate for their retail location in Winnipeg. The role involves creating a positive customer experience, guiding customers in product selection, and driving sales goals. The ideal candidate is intuitive, enthusiastic, and passionate about the Knix brand and mission.
The Conversion Rate Optimization Manager at Knix is responsible for merchandising and optimizing the customer journey on the site to increase site engagement and conversion. They will collaborate with cross-functional teams to improve user experience and drive sales through data-driven decision-making and site analytics.
As the Senior Manager, Integrated Marketing at Knix, you will drive the development and execution of brand positioning, long-term strategy planning, and integrated plans for seasonal initiatives. Your role involves fostering brand admiration, leading integrated campaign planning, and analyzing results to refine Knix's market position. You will prioritize understanding Knix’s consumers and translating the overarching vision into actionable initiatives to propel the brand forward.
The Sales Associate at Knix is responsible for creating a comfortable and uplifting experience for customers, guiding them through the store and product line, and driving sales goals. This role requires active listening, product knowledge, and a passion for customer service and the Knix brand.
The Product Operations Specialist at Knix manages and optimizes the i2C process, oversees various tools, ensures timely deliverables, and maintains cross-departmental communication. Responsibilities include managing sample requests, process improvement, SOP implementation, and tracking productivity metrics.
The Senior Manager, Content Creator Program at Knix is responsible for managing and growing the content creator program, partnerships, and brand awareness. They lead project management from ideation to execution, collaborate cross-functionally, and oversee content creator collaborations and strategies.
Knix, an award-winning apparel brand, is seeking a Sales Associate for their Market Mall store in Calgary. The role involves creating a positive customer experience, recommending products, conducting fittings, and maintaining store organization. Qualifications include a warm demeanor, team player, and passion for exceptional customer service.
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