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Top Senior Level Customer Success Jobs in Philadelphia, PA

275+ Job Results
15 Days Ago
US
Remote
1,981 Employees
Senior level
1,981 Employees
Senior level
Software • Manufacturing
As a Lead Implementation Specialist, you will manage implementation projects, develop strategies for best practices, and provide exemplary customer service for ERP solutions. You will work closely with client executives to maximize financial asset return and troubleshoot application issues, while also evaluating business needs and driving accounting optimization across diverse industries.
15 Days Ago
USA
Remote
160 Employees
Senior level
160 Employees
Senior level
Payments • Software • Financial Services
The Payments Specialist develops client relationships, understands payment-related needs, guides clients on payment systems, ensures compliance, oversees onboarding and periodic reviews, and assists with audits and risk assessments.
Top Benefits:
401-K
401-K Matching
Dental Insurance
+11 More
15 Days Ago
USA
Remote
51 Employees
130K-160K Annually
Senior level
51 Employees
130K-160K Annually
Senior level
Cloud • Software
The FedRAMP Authorization Specialist will lead compliance efforts for the Game Warden platform, orchestrating FedRAMP processes and collaborating with various departments. The role includes generating monitoring artifacts, interpreting security controls, conducting training sessions, and guiding clients through the authorization process.
Top Benefits:
401-K
Dental Insurance
Flexible Spending Account
+12 More
15 Days Ago
United States
Remote
81 Employees
64K-77K Annually
Senior level
81 Employees
64K-77K Annually
Senior level
Healthtech
Manage client accounts as the primary liaison between billing partners and psychiatric clinics, ensuring revenue cycle management needs are met. Monitor KPIs, provide guidance on mental health billing for complex treatments, analyze billing issues, and develop relationships with stakeholders.
16 Days Ago
USA
Remote
662 Employees
95K-105K Annually
Senior level
662 Employees
95K-105K Annually
Senior level
Artificial Intelligence • Edtech • Gaming • Kids + Family
The Technical Implementation Specialist at Age of Learning acts as a trusted advisor, driving technical relationships with key customers. Responsibilities include leading onboarding activities, resolving technical issues, collaborating with internal teams, and ensuring excellent customer experiences. This role requires strong communication skills and proficiency in technical subjects.
16 Days Ago
2 Locations
Remote
205 Employees
110K-120K Annually
Senior level
205 Employees
110K-120K Annually
Senior level
Security • Software
The Sr. Manager Enablement, Client Experience will develop and execute strategies to empower Client Success teams, enhance client experiences, reduce churn, and drive satisfaction. Responsibilities include strategy development, training programs, process improvements, and managing client success tools and technologies.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+46 More
16 Days Ago
USA
Remote
986 Employees
Senior level
986 Employees
Senior level
Information Technology
As the Director of Customer Success, you will be a trusted advisor to clients, managing project delivery within budget and deadlines. You will lead a creative team to deploy innovative solutions in the healthcare industry, addressing complex customer needs and building strong relationships.
16 Days Ago
United States
Remote
1,153 Employees
Senior level
1,153 Employees
Senior level
Healthtech • Software • Telehealth
The Supervisor of RCM Client Success manages and supports a team of RCM Client Advisors, ensuring client satisfaction and successful revenue performance. Responsibilities include monitoring client metrics, managing escalations, participating in client meetings, and improving KPIs. The role requires deep knowledge of revenue cycle management across medical practices.
17 Days Ago
United States
Remote
37 Employees
120K-180K Annually
Senior level
37 Employees
120K-180K Annually
Senior level
Information Technology
The Strategic Customer Success Manager at Vouched will build deep customer relationships, drive revenue growth, implement retention strategies, oversee technical onboarding, and manage integration projects to enhance customer engagement and satisfaction.
17 Days Ago
USA
Remote
875 Employees
Senior level
875 Employees
Senior level
Cybersecurity
The Senior Contracts Specialist - SLED at GuidePoint Security focuses on managing SLED client contracts. Responsibilities include reviewing contracts for compliance, managing RFPs, developing relationships with government contracting officers, and integrating compliance tools. The role requires knowledge of regulatory requirements and effective project management skills.
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