Payments Specialist

Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate. 

We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.

Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do. 

As a Community Bank, we provide personalized banking services and solutions to support the businesses, individuals, and charitable organizations of the Kansas City Metropolitan Area, both in branch and online. We are committed to fostering strong relationships, supporting local economic growth, and we believe in the power of being an integral part of the community we serve.

Role Description: The Payments Specialist develops relationships with current or potential clients who have payment-related needs. The Payments Specialist will engage in conversations to understand the client’s business and payment-related needs in order to recommend services/payments systems that will be mutually beneficial to the client and bank. The Payments Specialist will help determine if we are able to meet payment needs and if there is a need to collect additional due diligence or implement risk reducing controls by identifying high risk clients (including but not limited to Third Party Senders (TPS) and Nested TPSs, STOLs, CRBs, and clients in the Crypto Industry). The Payments Specialist will collect any additional payment due diligence and assist in initial and ongoing reviews.

In this role you will:

• Apply Nacha rules and other payments related knowledge to guide/educate clients and answer any payment related questions.
• Attend initial and periodic meetings with potential and existing clients to discuss use cases, payment needs, and other relevant topics.
• Gather and review onboarding and periodic due diligence.
• Be a subject matter expert on payment policies, procedures, products/systems and end to end integration. 
• Work closely with the Payments Compliance Team and the Payments Program Manager to ensure successful onboarding of new clients and periodic reviews of existing clients.
• Work closely with the Business Banking team to ensure agreements and setups are complete.
• Work closely with the Payments Processing team to relay important information about client specific needs.
• Assist in the development of a Payments onboarding process that provides a smooth onboarding experience for clients.
• Assist in annual audits and risk assessments.
• Perform other duties as assigned.

Qualifications:

• 5+ Years ACH and Wire experience
• Knowledge of Fiserv products including: Premier Access Manager/ACH Manager/Wire Manager, Paperless Item Module (PIM), and MoveIt SFTP
• AAP Certification 
• Additional NACHA-related payments certifications may be considered
• Independent judgment, initiative and accuracy required as well as an understanding of regulatory requirements and risk operations.
• Understanding and commitment to innovation in digital delivery of bank services 
• Strong judgment, instincts and analytical skills
• Willingness to take on new challenges in a fast-paced startup environment
• Humility, low ego and a desire to give and receive feedback
• Self starter, engaged, proactive and ready to roll up your sleeves 

What we offer:

• At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life
• Competitive compensation based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
• Paid parental leave
• Flexible vacation policy, including PTO and paid holidays
• A fun and challenging team environment in a dynamic industry with ample opportunities for career growth 

*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

*Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

*Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Our compensation reflects the cost of labor across several US geographic markets. Pay is based on a number of factors and may vary depending on geographical market location, job-related knowledge, skills, and experience. These ranges may be modified in the future. 

Zone 1: $107,525 - $126,500 (SF/Bay Area, NYC, Seattle, LA)

Zone 2: $90,000 - $110,000 (Austin, Boston, Chicago, Denver, San Diego, DC)

Zone 3: $75,000 - $95,000 (Other US Metros)

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