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Top Senior Level Customer Success Jobs in Philadelphia, PA

275+ Job Results
14 Days Ago
United States
Remote
2,427 Employees
86K-167K Annually
Senior level
2,427 Employees
86K-167K Annually
Senior level
Cloud • Software
The Manager of Customer Success at Five9 will develop and lead a team to implement strategies aimed at enhancing customer satisfaction and retention. The role involves mentoring Customer Success Managers, executing customer management initiatives, and working with cross-functional teams to improve the customer experience.
14 Days Ago
USA
Remote
1,753 Employees
111K-139K Annually
Senior level
1,753 Employees
111K-139K Annually
Senior level
AdTech • Digital Media • Insurance • Analytics
The Partner Success Manager II at eHealth plays a critical role in managing strategic partner accounts, focusing on business growth, customer acquisition, and partner success. The manager develops strategies, builds relationships, identifies challenges, and ensures a high-quality service experience for partners, while also mentoring junior staff and addressing various technical and operational needs.
14 Days Ago
US
Remote
514 Employees
Senior level
514 Employees
Senior level
AdTech • Artificial Intelligence • Cloud • Edtech • Enterprise Web • Productivity • Software
As a Senior Community Manager for Trust and Safety, you will monitor platform health, manage user feedback on safety issues, assess community rules, analyze policies, and collaborate with teams to enhance user safety and experience. You will also handle escalations related to content safety and emergencies, needing to navigate complex cultural contexts.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
14 Days Ago
USA
Remote
68 Employees
Senior level
68 Employees
Senior level
Artificial Intelligence • Information Technology • Logistics • Machine Learning • Software
The Customer Assurance Manager will ensure that customers achieve their desired outcomes with Optimal Dynamics' logistics solutions. Responsibilities include driving product adoption, building strong customer relationships, managing customer success journeys, addressing challenges, and identifying growth opportunities. This role also involves coordinating with internal teams for seamless support and conducting training sessions for customer onboarding.
14 Days Ago
USA
Remote
3,634 Employees
70K-117K Annually
Senior level
3,634 Employees
70K-117K Annually
Senior level
Fintech • Insurance • Financial Services
The Lending Solutions Specialist will provide consultation and support to Sales Partners and Credit Unions, addressing client needs to grow business within assigned accounts. Responsibilities include account management, presentation delivery, contract negotiations, and market trend analysis to enhance product offerings.
Top Benefits:
401-K
Company Equity
Dental Insurance
+12 More
14 Days Ago
United States
Remote
371 Employees
Senior level
371 Employees
Senior level
AdTech • Marketing Tech
The Performance Specialist Lead at StackAdapt will develop measurement and optimization strategies to maximize campaign performance across various channels. They will provide consultation to internal stakeholders and high-profile clients, troubleshoot technical issues, and collaborate with cross-functional teams to drive revenue growth and thought leadership.
14 Days Ago
United States
Remote
397 Employees
Senior level
397 Employees
Senior level
Edtech
The Contract Specialist is responsible for drafting, reviewing, and managing a variety of contracts within the organization. This role involves collaboration with legal and procurement teams, ensuring compliance with contracts, addressing any issues that arise, and maintaining organized contract documentation. The ideal candidate has extensive experience in contract management, particularly in the healthcare sector, and displays strong organizational skills.
14 Days Ago
United States
Remote
7 Employees
Senior level
7 Employees
Senior level
Insurance
As a Senior Manager of Customer Success at CyberFortress, you will lead a team of Customer Success Managers, engage in strategic leadership and hands-on customer management. Your role includes driving customer satisfaction, optimizing team performance, managing client relationships, overseeing customer onboarding and training, and advocating for customer needs while pursuing upselling opportunities.
15 Days Ago
United States
Remote
80 Employees
110K-130K Annually
Senior level
80 Employees
110K-130K Annually
Senior level
Healthtech
As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.
15 Days Ago
United States
Remote
1,585 Employees
Senior level
1,585 Employees
Senior level
Information Technology • Consulting
The Merge Channel Market Client Executive is responsible for selling Merge branded products through global channel partnerships. This role includes building relationships with channel partners, executing go-to-market strategies, managing customer relationships, and ensuring client satisfaction. A successful candidate will have extensive experience in enterprise imaging solutions and a strategic approach to sales.
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