Lead dealership business office operations including accounting, title processing, payroll support, GL accuracy, cash reconciliations, audits, compliance, HR administration, vendor management, interdepartmental support, and customer documentation resolution to ensure accurate financial reporting and operational efficiency.

Lead onsite operations for client accounts, managing service delivery, staffing, P&L, SLAs, and continuous improvement. Hire, coach, and develop direct/indirect reports; produce client reports and CSRs; resolve escalations; manage invoices, budgets, and workflow systems to meet contractual requirements and drive account growth.

Consult as a fractional Office Manager for hedge funds, private equity firms, and family offices. Improve operational processes, create and execute monthly action plans, diagnose roadblocks, break goals into actionable steps, implement policies and controls, evaluate progress via KPIs, and maintain detailed consulting records while providing implementation resources.