Top Senior Operations Manager Jobs in Dallas, TX

Leads a multi-team auto refinance operation, overseeing customer escalations, fraud operations, specialty operations, coaching, training, vendors, and customer experience. Manages three people leaders and approximately 40 associates while coordinating with external call center and funding agents. Develops operational strategy, process improvements, reporting, escalation frameworks, training programs, and associate development initiatives. Uses data and cross-functional partnerships to resolve customer and process issues, maintain fraud controls, improve performance, and support business decisions.

Manage cloud-first enterprise technology, network infrastructure, identity, security, endpoint, and device-management platforms. Lead IT and infrastructure projects, mentor junior engineers, oversee the service desk, manage workstation lifecycle operations, improve observability and compliance, resolve outages, and participate in after-hours on-call support. The role also requires cross-functional collaboration, technical documentation, budgeting, and support for a nationwide remote workforce.

Manage engineering operations across planning, governance, budgets, workforce coordination, vendor and SaaS asset management, security reviews, compliance, disaster recovery, and executive reporting. Partner with engineering, product, delivery, finance, procurement, security, and vendors to track priorities, resources, risks, costs, and operational performance. Support onboarding, leadership meetings, communications, learning programs, audits, and process improvements across a matrixed technology organization.

Leads day-to-day office operations across multiple locations, managing staff, scheduling, customer experience, revenue opportunities, HR administration, payroll review, performance tracking, and process improvement. Develops SOPs, coaches employees, monitors operational metrics, resolves issues, and implements company-wide initiatives to improve efficiency, accountability, and business growth.

Oversees workforce absence claims operations, quality reviews, regulatory and client compliance, service delivery, staffing, training, budgets, and profit-and-loss management. Establishes client business plans, maintains client relationships, ensures claims policies and procedures are followed, and leads a team of fewer than 25 colleagues. Responsibilities include hiring, performance management, employee development, reporting, and supporting organizational quality programs.

Manages Claims business-unit operations, strategic initiatives, policies, procedures, reporting, budgets, staffing, and performance analysis. Partners with executives and other departments to achieve operational goals, improve processes, ensure compliance, and support financial decisions. Oversees analysts and administrative staff, coordinates projects, manages reporting accuracy, and handles hiring, development, and performance management. Requires strong project management, analytical, communication, and leadership skills, with occasional travel.

Leads internal IT systems and operations, including identity and access management, endpoint management, IT support, onboarding and offboarding, asset and SaaS lifecycle management, automation, vendor relationships, and compliance partnerships. Manages a small IT team, improves service processes, supports audits, strengthens security controls, and delivers scalable technology services for a distributed workforce.

Oversee operational and financial performance for an assigned single-family rental market. Responsibilities include P&L and budget analysis, property inspections, vendor management, leasing and pricing coordination, compliance, emergency response, KPI reporting, process improvement, and leadership of field support teams. The role requires regular property visits, cross-functional collaboration, customer satisfaction oversight, asset preservation, and accountability for market profitability and operational performance.

Leads mortgage operations for correspondent residential loan pre-purchase review. Oversees Production Managers, ensuring documentation, regulatory compliance, quality, productivity, and service-level goals. Analyzes processes to improve efficiency and reduce costs, monitors pipelines and reporting, presents performance insights, and manages hiring, coaching, training, and performance development. Requires advanced residential mortgage and regulatory knowledge, leadership experience, mortgage software expertise, and occasional travel.

Manages operational support across a geographically dispersed distribution network of more than 50 sites and 800 employees. Responsibilities include leadership training, safety and regulatory compliance, performance monitoring, budget oversight, contractor management, employee coaching, project execution, and operational planning. The role requires advanced airport operations and maintenance knowledge, strong leadership and analytical skills, a valid driver’s license, background-check eligibility, and travel up to 75%.

The Alarm Operations Manager oversees the installation and service of fire alarm systems, manages budgets, improves processes, and ensures safety and training compliance while driving revenue and productivity.

Manage plant operations focusing on productivity, safety, and continuous improvement. Supervise production and maintenance, ensure compliance, and lead staff development.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Leads planning and operating mechanisms for the Chief Health Officer’s Clinical organization. Responsibilities include managing leadership cadences, organizational priorities, performance reporting, risks, dependencies, budgets, and executive decision-making. The role partners with senior leaders, translates priorities into goals and timelines, improves workflows, summarizes complex information, and drives cross-functional accountability. It also supports financial planning and may develop direct reports.

Manage IT Help Desk functions, lead a team of IT specialists, develop training programs, oversee operations, and implement process improvements.

Own revenue management and operational performance across a student housing portfolio. Develop pricing, occupancy, leasing, and revenue forecasts; validate property-level strategies; monitor competitive markets and operational KPIs; and present performance recommendations to leadership and clients. Lead reporting accuracy, data integrity, corrective actions, and analytical team development while periodically traveling for asset and market tours.

Lead global NOC operations: manage incident response, monitor networks/servers/voice systems, direct analyst teams, maintain runbooks/KBs, oversee staffing/schedules, coordinate major incident and DR procedures, and deliver reports to senior management.

Lead and oversee day-to-day operations for service, construction, and parts sales across the Northwest. Own P&L, implement KPIs and operational strategies, ensure regulatory compliance and safety, mentor teams, drive process improvements, and report performance to senior management.

The Operations Manager leads performance improvement initiatives, engages with private equity firms, and drives operational excellence in client operations, including using Lean and Six Sigma methodologies.

Oversee Vizient Reserve’s Supplier Operations team, managing workflows, priorities, staffing, resources, and deliverables. Lead, coach, and develop employees while administering performance management and organizational policies. Provide financial reporting, forecasts, and business analysis; collaborate with clients and leadership to clarify needs and communicate project updates. Drive process, reporting, service, and team-effectiveness improvements while ensuring quality and operational objectives are met.

Leads claims operations, including auto claims management, strategy, regulatory and quality compliance, service improvement, budgeting, cost control, staffing, succession planning, and development of claims managers and supervisors. The role drives profitability, performance standards, corrective actions, cross-functional collaboration, and customer service outcomes. It requires extensive insurance claims expertise, leadership experience, financial analysis capabilities, and knowledge of applicable laws and regulations.

Lead operations optimization by implementing automation, AI tools, and system integrations across brokerage operations. Manage teams, ensure regulatory compliance, support large system and client conversions, build dashboards (Power BI/Tableau), analyze KPIs, and partner with technology and compliance to reduce manual work and improve efficiency.

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.

Lead process assessments and improvement across mortgage operations. Map workflows, identify automation and training gaps, manage vendors, conduct UAT, surface regulatory risks, and present findings to management to streamline operations and improve quality.

Lead process assessments and workflow mapping to streamline mortgage operations. Coordinate with training, vendors, and BSA/BI, manage UAT, identify automation opportunities, and present risks/trends to management.