Top Senior Level Customer Success Jobs in Dallas, TX
The Training and Development Senior Specialist manages multiple global training programs, develops engaging course content, conducts training needs analysis, delivers training, and ensures the effectiveness of training materials. The role involves mentoring others, overseeing project goals, and evaluating feedback to improve curricula.
Customer Success Engineers at Palo Alto Networks provide product expertise, assisting in account setup, deployment, and optimization of network security technologies. Responsibilities include translating customer requirements into technical needs, ensuring product adoption, and collaborating closely with high-profile technical teams to enhance user experience and maximize product investment.
The Digital Transformation Specialist will assist the Banking Operations division in data-driven activities, focusing on digitization, automation, reporting, and analytics. Responsibilities include designing reports using tools like SSRS and Power BI, developing KPIs, ensuring data quality, and aiding in AI research/adoption.
The Senior Training & Development Specialist will design, develop, and deliver training materials to enhance employee skills, utilizing collaboration with SMEs and an understanding of adult learning principles. Key responsibilities include creating course content, visualizing instructional graphics, and assessing training effectiveness.
The Customer Director is responsible for growing and managing revenue and profitability for a strategic customer at Point B, collaborating with Client Delivery Managers and Strategic Account Coordinators to ensure quality service. The role involves developing client strategies, understanding customer challenges, and providing advisory services while maintaining a C-suite relationship.
As an HRIS Specialist, you will design, build, and maintain the Workday application, collaborating with HR and IT teams to meet business requirements. Responsibilities include configuring custom validations, resolving production issues, and enhancing employee experiences in conjunction with stakeholders.
As the Manager of Customer Success, you will ensure customer satisfaction and success with SafetyCulture's platform by driving adoption, retention, and expansion initiatives. You will coach the team, analyze customer data, and collaborate with other departments to implement strategies that enhance customer experience and product feedback.
The Senior Treasury Specialist will monitor and approve cash flow transactions, ensuring timely processing of all banking activities, payroll, and Treasury operations. This role involves managing exceptions, assisting staff, drafting instructions, and adhering to regulations while also supporting special projects and audits.
Lead / Demand Generation Senior Specialist responsible for creating leads, increasing sales velocity, and nurturing leads to build new pipeline. Collaborates with Sales Team to achieve company-wide goals and translates demand generation strategy into targeted campaigns.
The Customer Support Specialist will provide service to customers by helping to determine and obtain heavy-duty parts as requested. Responsibilities include answering questions about products and services, maintaining confidentiality of pricing, and utilizing non-servicing time to stay informed on company initiatives.
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