Top Senior Level Customer Success Jobs in Dallas, TX
The Client Manager is responsible for managing client accounts, providing operational and technical support, analyzing data files, and building strong relationships with clients to ensure success with the company's document technology solutions. The role requires troubleshooting, documentation, testing, and collaboration across departments to meet client needs and satisfaction.
As a Knowledge Management Senior Specialist at AlixPartners, you will manage client disclosability processes, support the development of business-centric Hub Sites on SharePoint, enhance knowledge sharing with advanced technologies, train new managers on KM tools, and contribute to business development initiatives.
The Client Support role at Universal Processing involves processing client applications for credit card services, responding to customer inquiries, keeping records of interactions, providing technical assistance, and facilitating communication between clients and systems. It requires bilingual skills in Mandarin-Chinese and proficiency in Excel and Word.
The Senior Client Manager will oversee key client relationships in the Pharmacy Benefit Management team, ensuring high-quality delivery of pharmacy benefits and driving client satisfaction. Responsibilities include managing client touchbases, addressing escalations, facilitating meetings, and collaborating with implementation teams. The role requires effective communication, problem-solving skills, and industry knowledge to provide insights to clients.
The Senior E-Billing Specialist manages the submission of electronic invoices, reconciles billing status, and ensures data accuracy in compliance with client requirements. Responsibilities include collaborating with teams, addressing invoice rejections, and building client relationships.
The Oracle EPM Specialist will lead the implementation and configuration of Oracle EPM applications, provide ongoing support and maintenance, ensure data integrity, assist with financial planning and analysis, train users, manage related projects, and ensure compliance with regulations and best practices.
The Accounting Support Specialist is responsible for preparing and processing payroll, ensuring compliance with legislative regulations, conducting audits, managing reconciliations of financial data, and supporting external audits. The role requires close collaboration with the accounting department, focusing on payroll-related journal entries and thorough communication with various functional teams.
The Customer Success Partner – Operations Lead at McKesson is responsible for transforming Practice Services IT operations through the design and implementation of strategies that improve operational efficiency, ensure regulatory compliance, and maintain governance standards. The role involves leadership in project execution, service delivery, and cross-functional collaboration to enhance service excellence and continuous improvement.
As a QRC Specialist - Innovation, you will implement global regulatory strategies, ensuring compliance with regulations such as US FDA and USDA, and manage submissions for novel products. You'll communicate with business partners, support product development, and maintain customer rapport, while advising on regulatory changes and conducting due diligence.
The National Client Partner drives growth, retention, and operational excellence for a major national account. Responsibilities include managing client relationships, identifying growth opportunities, ensuring client satisfaction through strategic communication, executing market strategies, and providing actionable data-driven insights. Travel is required for client meetings and industry representation.
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