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Top Senior Level Customer Success Jobs in Dallas, TX
As a Customer Success Manager, you will be responsible for onboarding customers, providing guidance on the Cymulate platform, ensuring customer satisfaction, measuring success, and identifying expansion opportunities. You will act as a trusted advisor, educating clients on best practices and new features in cybersecurity.
The Manager, Channel Experience will lead and optimize customer interactions via live chat and IVR, utilizing Generative AI technologies. This role involves cross-functional leadership, talent development, and strategic oversight to improve customer service operations and satisfaction, fostering an innovative team culture while driving results and clarity in complex challenges.
As a Senior Customer Success Manager at Workiva, you'll manage the customer lifecycle to ensure ROI from the Workiva platform, drive adoption, develop relationships with key stakeholders, consult on best practices, and advocate for customers internally. The role involves identifying risks, managing communication, and achieving revenue retention targets.
As a Senior Website Services Specialist at AffiniPay, you will manage client relationships, ensure the functionality of customer websites, maintain a ticketing system, and oversee content management. You will craft web content, collaborate with internal teams and clients, and provide solutions to enhance user experiences while helping train new team members.
The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.
As an Access Specialist at Motorola Solutions, you will focus on growing access control sales within key enterprise accounts, particularly in the education sector. You will build relationships, educate sales teams, identify partners, and address product gaps to enhance market presence and drive revenue growth.
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Client Accounting Representative manages billing and accounting workflows, conducts daily deposits and reconciliations, processes payments, and maintains relationships with healthcare organizations and vendors. They ensure proper documentation and resolve discrepancies in accounts receivable while providing weekly reports to account managers.
As a Customer Success Engineer at Palo Alto Networks, you will drive customer success by providing advanced technical expertise, ensuring successful deployment and optimization of SASE solutions, training customers, and managing complex engagements with executive stakeholders.
Top Companies in Dallas, TX Hiring Customer Success Roles
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