Top Senior Level Customer Success Jobs in Dallas, TX

The Technical Account Manager (TAM) at Forward Networks acts as a trusted advisor to customers, ensuring they maximize the value of the Forward Enterprise platform. Responsibilities include managing customer relationships, driving product adoption, executing account plans, and collaborating with internal teams to enhance customer success.

Seeking a Senior Billing Specialist with 5+ years of experience to process client bills, answer billing questions, review pre-bills, and handle a high volume of complex bills. Position requires attention to detail, ability to work under pressure, and strong analytical skills.

As a Trade Compliance Specialist, you will manage export and import processes, ensuring compliance with U.S. regulations. Responsibilities include providing guidance on compliance matters, preparing necessary documentation, maintaining accurate records, and serving as a point of contact for suppliers and clients. You'll also assist with audits, draft export license applications, and stay informed on regulatory changes.

The Contract Specialist will provide professional support for a federal agency, focusing on various phases of the acquisition life cycle. Responsibilities include market research, contract proposal evaluation, administrative support, and coordination of contract closeouts.

As an HRIS Specialist, you will design, build, and maintain the Workday application, collaborating with HR and IT teams to meet business requirements. Responsibilities include configuring custom validations, resolving production issues, and enhancing employee experiences in conjunction with stakeholders.

As the Regional Customer Operations Manager, you will lead customer service initiatives in the US and EMEA, aligning strategies with regional needs, mentoring teams, and optimizing service delivery to enhance customer experience and loyalty.

The Knowledge Management and Innovation Specialist will enhance client service and operational capabilities by standardizing processes, maintaining investment management forms, and integrating technological innovations to improve workflows. The role requires collaboration across the firm to manage documents and track fund launches effectively.