Client Partner

Blue Yonder Title: Client Partner

Similar Title: Sr Services Advisor

Location: Virtual within the US

Overview

Blue Yonder, a leading supply chain software company, is seeking a motivated and experienced Services Partner to join our Sales team. The ideal candidate will be responsible for driving services revenue and ensuring successful implementations of Blue Yonder’s solutions with our major customers. This is an exciting opportunity for an individual who is passionate about sales, customer success, and driving revenue.

Scope

Blue Yonder is looking for a Services Advisor for North America Services Sales focusing on Supply Chain Planning and Execution Solutions with emphasis on AI/ML based algorithms.

The Services Advisor plays a pivotal role in working with Blue Yonder Customers to support SaaS Subscriptions and lead the Services Sales selling for their assigned opportunities. The role’s primary objectives are to position a value-based selling approach with our industry leading solutions and collaboratively work with the Partner eco-system, when applicable, to drive incremental growth for the company.

Our current technical environment

BY is making a transition from our current solutions to SaaS Native Cognitive Solutions. Knowledge of our current solution stack is preferred.

What you’ll do

• Be regarded as the Subject Matter Expert on implementing Blue Yonder’s Supply Chain planning solutions – with background in one the following sub-verticals
  • Retail – Grocery / Soft Lines & Hardlines / CPG
  • Manufacturing – Discrete / Automotive / Industrial / Life Sciences
• Exposure to BY’s AI/ML based solutions (or similar industry solutions) would be preferred
• Own the overall Services Sales strategy for assigned solution suite and opportunities
• Support Request for Proposals (RFPs) for new sales opportunities and engage directly with prospective customers, helping to position BY Software solutions and services
• Collaborate with all internal Blue Yonder business functions i.e. Sales Leadership, Customer Executives, and Customer Success teams to develop an effective sales strategy prior to sales engagement, and ensure efficiency during the sales cycle to drive profitable outcomes for Blue Yonder
• Provide insights and support to the Sales Leadership and/or Customer Executive during a sales cycle
• Develop high level implementation plans and effort estimates based on our recommended best practices, focusing on quick time to value in support of software sales cycles
• Work closely with the customers in discovery sessions and ongoing follow-up discussions to ensure clear, unambiguous definition of scope and deliverables for the software implementation by the delivery teams
• Conduct Services workshops for prospective customers highlighting the value of Blue Yonder’s services in addressing customer’s business challenges and needs with Blue Yonder solutions
• Establish relationships with the key decision makers to negotiate services contracts and facilitate successful sales outcomes
• Work with Customer Success and marketing to develop collateral on implementation approaches and promote Blue Yonder events and trade shows
• Develop template plans, SOW Templates and services sales collaterals and help ramp up other team members and new hires on the team
• Works with Partners to identify opportunities and create demand through lead generation activities, product & services launch campaigns, and targeted account selling strategies in existing and opportunistic markets for assigned Solutions

What we are looking for

• Minimum 10 years of relevant work experience implementing BY portfolio supply chain solutions
• 3-5 years of relevant experience either positioning implementation services in support of Software Sales or evaluating need for implementation services (as a customer/partner). Previous experience in a formal sales / account management role would be nice to have
• Exposure to industry specific planning processes for Retail / Mfg (as applicable)
• Exposure to new AI/ML based Solutions is preferred
• Ability to thrive in an extremely fast-paced, high-pressure, high-visibility role and handle multiple priorities
• Superior analytical skills, technical aptitude and attention to detail
• Current experience in a high growth enterprise software company, with SaaS/Cloud business models
• Strong Leadership skills and ability to influence
• Strong communication, reporting and presentation skills to large groups of people and C-Suite
• Ability to work in a fast-paced environment and handle multiple priorities
• Strong interpersonal skills and ability to build relationships with customers and partners
• Must be willing to travel as required

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The base salary range of this position is: $150,000.00 - $165,000.00 USD plus a variable component.

The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes: 

• Comprehensive Medical, Dental and Vision 

• 401K with Matching 

• Flexible Time Off 

• Corporate Fitness Program 

• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.