Senior Training & Development Specialist

Posted 7 Days Ago
Be an Early Applicant
Coppell, TX
93K-131K Annually
5-7 Years Experience
Information Technology • Software
The Role
The Senior Training & Development Specialist will design, develop, and deliver training materials to enhance employee skills, utilizing collaboration with SMEs and an understanding of adult learning principles. Key responsibilities include creating course content, visualizing instructional graphics, and assessing training effectiveness.
Summary Generated by Built In

Location: this is a hybrid role. Must be able to commute to one of our Tax & Accounting offices in Coppell, TX, Wichita, KS, Kennesaw, GA or Torrance, CA.

OVERVIEW

The Instructional Designer will be responsible for designing, developing, and delivering high-quality training materials that effectively enhance employee skills and knowledge. This role requires a strong understanding of adult learning principles, instructional design, and multimedia development.

Essential Duties and responsibilities

 Key Responsibilities:

  • Works with subject matter experts to identify the target audience’s training needs.
  • Facilitates meetings to gather information required for development.
  • Sets instructional end goals and creates content that matches them.
  • Collaborates on the design and development of assigned courses based on input from subject matter experts (SMEs), written materials, previous training courses, interviews, etc.
  • Works with Learning & Development team, SMEs, management, consultants and related resources to produce draft and final versions of courses.
  • Visualizes instructional graphics, the user interface and the finished product.
  • Designs screen layouts, exercises, knowledge checks, graphics and interactions appropriate to the content.
  • Creates supporting material/media (audio, video, simulations, role-plays, games, etc.).
  • Analyzes, stays current with, and applies industry trends and best practices, i.e., instructional, video and visual storytelling trends, and emerging platforms.
  • Devises modes of assessment, such as tests or quizzes, to measure the effectiveness of the course and enhance the learning process.
  • Maintains project documentation and course folders, including milestones, deliverables, stakeholders, LMS reporting, etc.

Other Duties

  • Performs other duties as assigned by supervisor.

Job Qualifications

Education:

  • Bachelor’s degree in instructional design, communications, business, or similar experience.
  • Master’s degree in instructional design, educational technology or similar relevant field preferred.

Experience: 

  • 5+ years experience in instructional design, training & development or equivalent
  • Experience designing training for sales teams, required.
  • Proficient with authoring tools (Articulate Storyline 360, Articulate Rise) and Learning Managements Systems (Workday Learning), required.
  • Experience with editing scripts for use with AI voice-over software (WellSaid, Elevenlabs), required.
  • Prior experience working for SaaS companies, preferred

Other Knowledge, Skills, Abilities or Certifications:  

  • Creative and innovative mindset
  • Ability to take initiative and influence stakeholders to complete assignments
  • Clear and articulate communication
  • Strong analytical skills
  • In-depth knowledge of adult learning theories and instructional design models.
  • Ability to effectively collaborate and communicate with stakeholders and subject matter experts.
  • Lesson and curriculum planning skills.
  • Proficient / advanced in Microsoft Windows and Office, especially Word and PowerPoint.
  • Experience with Adobe Programs (Illustrator, Photoshop, Acrobat, etc.).
  • Experience with video editing, preferred (Camtasia, Premiere, Sony Vegas, etc.).
  • Excellent written and verbal communication skills.
  • Ability to write effective copy, instructional text, audio and video scripts.
  • Ability to multi-task and demonstrate exceptional organizational skills and flexibility in a busy office environment.
  • Experience producing and editing on-camera video productions a plus.

Travel requirements

  • 5-10% for team meetings when necessary.

Physical Demands

  • Normal office environment.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties, responsibilities, and requirements.

Compensation:

Target salary range CA, CT, CO, HI, NY, WA: $93,400-$130,600

Top Skills

Adobe Illustrator
Adobe Photoshop
Articulate Rise
Articulate Storyline 360
Camtasia
Elevenlabs
Premiere
Wellsaid
The Company
Hagerstown, MD
18,996 Employees
On-site Workplace

What We Do

Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide.

Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

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