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Top Senior Level Customer Success Jobs in Dallas, TX
The Director of Enterprise Customer Success at Drata will lead a team of Customer Success Managers, ensuring enterprise clients achieve their desired outcomes, manage customer relationships, and develop effective strategies for customer satisfaction, retention, and growth. This role requires strong leadership, analytics, and a deep understanding of client needs and account management.
The Senior Enterprise Relationship Manager will serve as the primary post-sale contact for enterprise clients, fostering strong relationships, managing complex issues, and ensuring alignment of communications between internal teams and clients. This role involves understanding clients' objectives, monitoring success metrics, and participating in strategic planning meetings.
As a full-time mental health provider, you will deliver mental health counseling, conduct clinical risk assessments, respond to crises, and ensure compliance with ethical standards. You will utilize data-driven practices to monitor client care quality and collaborate with teams, while managing a caseload of around 30 sessions weekly.
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The Client Services Manager oversees centrally managed accounts across APAC and EMEA, providing operational support, customer relationship management, training, and resolving escalated issues. This role involves leading a global support team, preparing performance reports, and driving continuous improvements while managing multiple teams in a remote setup.
As a Strategic Customer Success Manager, you will oversee relationships with major clients, manage onboarding to value realization, collaborate with Account Executives on growth strategies, and monitor account health to ensure clients maximize their use of Monte Carlo's data reliability solutions.
The Technical Account Manager (TAM) is responsible for establishing post-sales relationships with EDB's complex customers, providing technical leadership on Postgres initiatives, and ensuring positive customer experiences. The role involves consultative engagement, assisting with strategy development, and coordinating internal and customer teams to maximize the value of Postgres investments.
The Senior Client Success Manager will lead client-facing activities for insurance clients, ensuring growth, profitability, and satisfaction. Responsibilities include managing partnerships, overseeing financial performance, influencing internal stakeholders, and delivering insights based on key performance indicators.
The Senior Director of Customer Success at CertifID is responsible for driving customer satisfaction, retention, and growth by leading a team of Customer Success Managers. This role involves standardizing engagement models, optimizing processes, collaborating cross-functionally, and implementing strategies for customer success and product adoption.
As the Customer Experience Operations Lead, you'll optimize digital customer journeys, analyze customer data for retention strategies, improve customer success processes, and collaborate with various teams to enhance customer experience. You'll also provide training, prepare reports, and advocate for customers in social media.
As a Customer Success Manager team leader at Cloudflare, you will mentor and develop your team to enhance customer satisfaction. You will be responsible for driving customer adoption of Cloudflare solutions by collaborating with various teams, establishing performance metrics, and ensuring successful client engagements.
Top Companies in Dallas, TX Hiring Customer Success Roles
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