Top Senior Level IT Jobs

As a Technical Account Consultant, you'll collaborate with one of Zoom's major clients, ensuring their success with Zoom products and services. You will troubleshoot API integrations, manage customer relationships, provide technical expertise, and require flexibility for client visits and support during EMEA time zones. You'll utilize a strong background in technical support, conversational AI platforms, and cloud services.

The Technical Support Team Lead will manage the operations team responsible for deploying and maintaining cloud-based software solutions. The role requires guidance in operational practices, ensuring compliance, improving efficiency, and monitoring system performance.

The IT Incident Manager will oversee incidents in IT operations, coordinating rapid responses during disruptions and managing communication with stakeholders. Responsibilities include incident logging, ticket management, conducting post-incident analyses, and ensuring effective collaboration among cross-functional teams. Continuous improvement initiatives and administrative tasks are also part of the role.