Top Entry Level Customer Success Jobs

The Support Specialist - Tier I responds to customer requests via phone, email, and chat, resolving inquiries and documenting issues. They troubleshoot customer issues, maintain technical expertise, track follow-ups, and escalate issues as needed, ensuring a high standard of customer satisfaction.

The Customer Experience Support Associate performs various administrative and clerical tasks to support Call Center operations, including handling mail, data entry, reporting, and customer communication. The role requires organizational skills, attention to detail, and the ability to work in a fast-paced environment while supporting a team and working independently.

The Software Support Analyst will provide remote support for environmental recordkeeping and reporting tasks, ensuring data accuracy and customer satisfaction. Responsibilities include working with customers to analyze environmental data, interface with call center operations, and maintain quality management procedures. Candidates should have good technical skills, attention to detail, and a bachelor's degree.