Top Senior Level Customer Success Jobs in Atlanta, GA

The Senior Manager - GT Client Connect leads initiatives to enhance client relationships, coordinates team efforts, and manages service delivery across various teams. Responsibilities include developing action-oriented relationship plans, leading communications with the client team, managing reporting on client programs, and mentoring staff. The role demands strong organizational skills, a service-oriented mindset, and the ability to foster connections between diverse clients.

As a Strategic Customer Success Manager at Katalon, you will manage a portfolio of strategic customers, ensuring they gain maximum value from their Katalon subscription through onboarding, regular engagement, and tailored support. You'll leverage product usage data to provide actionable insights, collaborate with teams for customer success initiatives, and mentor junior team members.

The Customer Solutions Associate at Link Logistics will deepen relationships with key customers, analyze customer and industry data, report to senior management, and collaborate with various departments. Responsibilities include creating presentations, updating Salesforce CRM, preparing reports, summarizing meetings, maintaining customer rankings, conducting research, and analyzing data.

The Sr. Billing Support Specialist is responsible for providing high-level support in revenue cycle functions, managing processes, supporting business implementations, generating reports, mentoring staff, and facilitating improvement initiatives within the assigned functions.

The Senior Director of Consumer Retention will lead the retention division at Nerdy, focusing on enhancing customer retention strategies, reducing churn, and increasing lifetime value. This role requires experience in leading contact center operations, managing a global team, and driving customer loyalty and satisfaction through innovative strategies.

The Senior Director will lead Visa's Global Strategic Partnerships and Client Success, focusing on optimizing B2B payment solutions and enhancing client relations. This role involves working closely with sales, product, and regional teams to drive multi-regional growth and strategic partnerships, requiring strong leadership and negotiation skills.

The Implementation Specialist will implement, configure, and create workflows for emergency management solutions using WebEOC platforms. Responsibilities include conducting client needs analysis, developing and customizing workflows, guiding clients through implementation, providing ongoing support, and conducting training sessions.