Customer Solutions Associate

Link Logistics Real Estate (“Link”) is a leading operator of last-mile logistics real estate. Established by Blackstone in 2019, the company connects consumption, technology, and the supply chain across its portfolio, which spans more than half a billion square feet. With more than 5 percent of U.S. GDP flowing through our spaces, we leverage our scale, proprietary data and insights, and foundational focus on sustainability to drive success for our customers’ businesses and deliver value for our stakeholders. Link Logistics strives to be the most equitable and inclusive industrial real estate company in the business. We put our people, customers, and communities first and find ways to make a conscious, positive impact where we live and work, prioritizing diversity, equity and inclusion (DEI) across our workforce to deliver an optimal employee experience. Every day, we work to reinvent and lead our industry forward by thinking bigger and challenging the status quo. 

Because we believe that good business must be synonymous with doing good, strong environmental, social and governance practices are foundational to our identity as a firm. These practices include setting ambitious goals to combat climate change, partnering with local nonprofits, and prioritizing internal diversity, equity, and inclusion efforts. We seek to use our position, ideas, and influence to drive progress in our industry and the wider world. At Link, we give our customers space to grow—and we give people space to grow, too. 

Link’s Customer Solutions team aims to build meaningful, lasting relationships with key customers and the largest occupiers of logistics real estate in the U.S., as well as their representatives, to advance Link's position as an owner of choice.

The Customer Solutions Associate will report to Link’s East Coast-based Vice Presidents on the Customer Solutions team. He / she will support the team by deepening relationships with our key customers, analyzing customer & industry data, and reporting on customer activity to Senior Management. Responsibilities for this role will be wide-ranging; the right candidate will collaborate with various departments across the Link platform and gain exposure to senior Company executives. Exceptional opportunity to grow within the Company and learn about the U.S. industrial real estate industry.

RESPONSIBILITIES:

• Create presentation materials for both external customer meetings and internal purposes

• Assist the Customer Solutions team in updating and reporting customer interactions within the Salesforce CRM

• Prepare regular and ad-hoc reporting for the Customer Solutions team and Senior Management

• Attend meetings with Vice Presidents and summarize key findings

• Maintain ranking and scoring of key customer relationships

• Collect and monitor customer / industry data; perform customer and industry research

• Extract and summarize data from Yardi and other data sources

• Analyze and create Power BI dashboards

• Build and maintain models tracking key customers within Link’s portfolio

QUALIFICATIONS:

• Bachelor's Degree required; 5+ years of experience preferred

• Demonstrated interest in real estate and finance

• Strong interpersonal and collaboration skills; team oriented

• Ability to organize and summarize data sets

• Prior experience with financial analysis preferred

• Microsoft Excel, PowerBI, Yardi and Deal Manager proficiency preferred

EEO Statement

The Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email [email protected].