Top Senior Level Customer Success Jobs in Atlanta, GA

The Senior Client Success Manager is responsible for managing relationships with insurance clients, ensuring service excellence, and overseeing financial performance. They will engage with cross-functional teams to meet client needs, deliver business reviews, and advocate for client interests within the company.

The Senior Director of Customer Success at CertifID is responsible for driving customer satisfaction, retention, and growth by leading a team of Customer Success Managers. This role involves standardizing engagement models, optimizing processes, collaborating cross-functionally, and implementing strategies for customer success and product adoption.

As a Customer Success Manager, you will be responsible for onboarding customers, providing guidance on the Cymulate platform, ensuring customer satisfaction, measuring success, and identifying expansion opportunities. You will act as a trusted advisor, educating clients on best practices and new features in cybersecurity.

As a Senior Customer Success Manager at Workiva, you'll manage the customer lifecycle to ensure ROI from the Workiva platform, drive adoption, develop relationships with key stakeholders, consult on best practices, and advocate for customers internally. The role involves identifying risks, managing communication, and achieving revenue retention targets.

As a Senior Website Services Specialist at AffiniPay, you will manage client relationships, ensure the functionality of customer websites, maintain a ticketing system, and oversee content management. You will craft web content, collaborate with internal teams and clients, and provide solutions to enhance user experiences while helping train new team members.

The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.

As a Sr. Client Partner, you will build strategic relationships with top-tier clients by leveraging deep advertising platform knowledge. You will focus on programmatic media solutions, drive adoption of Pinterest's advertising products, and spearhead negotiations to enhance partnerships and revenue growth. Collaboration within cross-functional teams and championing Pinterest’s value through data analysis are essential to achieving success in this role.