Top Senior Level Customer Success Jobs in Rochester, NY

The Account Director will lead Octagon's client services for Olympic partnerships, managing day-to-day operations and client programs. Responsibilities include overseeing sponsorship strategy, project management, team development, and budget tracking. This role requires excellent communication skills and expertise in managing strategic global partnerships.

The Account Director oversees client services for an insurance client, leading planning and execution of sponsorship marketing and strategic planning efforts. Responsibilities include managing client relationships, overseeing project plans, and ensuring flawless partnership execution while collaborating with various stakeholders.

The Account Director will lead Octagon’s client services for Olympic sponsorships, managing project execution, client relationships, and team development while overseeing budget and strategic partnerships. This role requires collaboration with internal teams and key stakeholders to ensure successful delivery of sponsorship initiatives, including travel for programming support.

As a Senior Customer Success Manager at Attentive, you will oversee strategic customer relationships, lead program strategy, accurately forecast revenue and renewals, and enhance customer engagement through data-driven consulting. You'll collaborate with sales and product teams to expand product adoption and drive account growth while managing risk and ensuring successful customer interactions.

The Customer Onboarding Manager will work with new and existing clients during the transition from sales to onboarding. They will manage project delivery, understand business requirements, and ensure clients gain maximum value from the Insider platform.

Own the relationship for key customer accounts, drive adoption and business needs, serve as primary point of contact for customers, anticipate and address customer needs, ensure customer satisfaction and value realization, commit to achieving team KPIs.

As a Senior Customer Success Manager at AppOmni, you will be responsible for engaging and enabling AppOmni’s largest customers, driving the full customer lifecycle, and ensuring customer success. You will build strong relationships, drive product adoption, and act as a trusted advisor on the AppOmni product. Your focus will be on customer satisfaction and retention, as well as collaborating with internal teams to enhance customer experience.

The Client Solutions Partner leads customer engagement, drives business development, and manages complex sales cycles. They build executive relationships, understand client needs, and work with GTM teams to maximize business opportunities. The role requires a blend of data expertise and account management skills to deliver valuable solutions to enterprise customers.