Top Remote Senior Level Jobs in Rochester, NY

Develops and leads communication and engagement strategies for Chase Travel’s independent travel advisor community. Manages newsletters, town halls, leadership messaging, recognition programs, onboarding, networking, and community initiatives. Partners with leadership, operations, suppliers, and advisor-facing teams to improve participation, satisfaction, retention, and advisor experience. Tracks engagement metrics, analyzes feedback, establishes communication governance, and recommends improvements.

Lead end-to-end NetSuite implementations as a functional consultant and team manager. Manage finance transformation initiatives, NetSuite order-to-cash, purchase-to-pay, and account-to-report workstreams, Advanced Revenue Management and SuiteBilling implementations, customizations, integrations, and testing. Lead onshore and offshore teams, address client needs, communicate complex concepts, and apply accounting and finance expertise to deliver effective technology solutions.

Leads product operations for an assigned Product leader, addressing ambiguous business and product problems through data-informed analysis. Drives cross-functional outcomes across discovery, roadmap planning, go-to-market, and post-launch activities. Aligns stakeholders on metrics, telemetry, and KPIs; synthesizes customer, stakeholder, and performance data into recommendations; promotes AI adoption; standardizes product operations practices; and coaches product teams through training, templates, and documentation.

Manages a distributed team of Solutions Architects across India while serving as a player-coach on strategic sales opportunities. Leads technical evaluations, workshops, demonstrations, and proof-of-concept engagements; builds executive customer relationships; and translates technical requirements into business outcomes. The role also owns regional operating practices, forecasting, resource allocation, KPI tracking, cross-functional alignment, hiring, coaching, and team development across Sales, Channel, Marketing, Enablement, and Product Management.

Leads the engineering organization responsible for GitLab Dedicated, a single-tenant enterprise SaaS platform. Owns strategy, roadmap, reliability, compliance, infrastructure investments, customer migrations, and enterprise-grade SLAs. Oversees distributed engineering managers and teams across orchestration, resilience, control-plane APIs, public-sector platforms, FedRAMP readiness, AWS GovCloud, and migration tooling. Partners with executives, Product, Security, and Support while scaling the organization, improving operational efficiency, and incorporating AI-enabled engineering workflows.

Lead Cloudflare’s consumption strategy across go-to-market teams. Define consumption metrics, targets, roadmap, rules of engagement, and capacity-planning methods. Coordinate pricing, finance, product, sales, IT, and developer teams through launch and ongoing improvement. Guide field enablement, resolve cross-functional ownership and crediting issues, manage a specialist, and use AI tools to improve reporting and analysis. The role requires extensive GTM strategy or revenue operations experience, program leadership, sales planning expertise, and familiarity with usage-based business models.

Build and improve consumption and revenue target-setting models, scorecards, territory analytics, and governed data products. Validate revenue, ownership, billing, and CRM data; support field questions and Rules of Engagement; reconcile data with Finance and Billing; and partner with Geo Ops, RevOps, Engineering, IT, and Compensation. Use SQL, BigQuery, dashboards, and AI tools to automate analysis, improve data integrity, and scale recurring reporting and support.

Evaluates public-markets investment managers and strategies, conducts due diligence, maintains recommended strategy focus lists, and presents findings to investment committees. Supports advisor education, manager searches, client onboarding, RFPs, asset-class reviews, tactical opportunities, and new business presentations. The role also involves client meetings, conference participation, peer reviews, mentoring research associates, and developing investment recommendations and educational materials.

Own the design direction for Toast’s Marketing Tools, creating coherent experiences across campaigns, customer outreach, and performance measurement. Partner with product managers, engineers, researchers, and designers to redesign mature products, conduct research, use data to guide decisions, and prepare tools for AI-assisted workflows. The role requires end-to-end product design ownership, systems thinking, prototyping, and collaboration across marketing, CRM, website, ordering, and agentic product teams.

Own the Toast Delivery Services product roadmap, improving dispatch, order tracking, exception handling, refunds, and AI-assisted delivery operations. Partner with Guest, POS, Order Management, AI teams, restaurants, couriers, and external integration partners to deliver measurable outcomes for operators and guests. Shape real-time delivery experiences, proactive alerts, capacity matching, and trusted automation for restaurant delivery.

Define and evolve Toast’s consumer brand across product, marketing, and restaurant touchpoints. Build the visual and verbal identity system, expressive product design layer, motion, illustration, photography, and brand toolkits. Partner with product, engineering, marketing, and growth teams to deliver cohesive experiences across apps, campaigns, lifecycle communications, and physical restaurant interactions. Lead critiques, contribute hands-on execution, prototype in design tools or code, and ensure concepts reach polished, shipped results.

Architect and evolve Navan’s frontend platform across 20+ engineering teams. Build micro-frontend infrastructure, shared libraries, developer tools, AI-assisted coding workflows, testing standards, and reusable AI experience components. Drive framework migrations, performance optimization, reliability, security, and adoption of engineering standards. Collaborate with Security, AI platform, Product, and engineering teams while mentoring developers and measuring delivery, quality, reliability, and AI workflow outcomes.

Leads and scales the account management function for enterprise health plan customers. Manages Account Managers, owns team revenue and retention targets, develops account processes and playbooks, and oversees strategic accounts. Builds executive relationships, leads QBRs, manages escalations, identifies expansion opportunities, and partners with Sales, Product, Engineering, and Leadership to improve customer outcomes, retention, and revenue growth.

Manage the full sales cycle for mid-market and enterprise customers, from prospecting and discovery through negotiation, closing, expansion, and renewal upsells. Build territory plans and pipeline, conduct executive-level consultative selling, forecast accurately, and deliver multi-year deals. Use generative AI and sales technologies for account research, stakeholder mapping, tailored messaging, deal strategy, and executive pitches. Collaborate with Sales Development, Customer Success, Professional Services, Marketing, Product, and other cross-functional teams.