Top Senior Level Jobs in Rochester, NY

Leads AWS cloud infrastructure and operations delivery for client environments. Manages project planning, budgets, timelines, architecture, migrations, network deployments, incident resolution, service management, and operational readiness. Reviews technical deliverables, improves operations through automation and AI-enabled workflows, builds client relationships, communicates risks and status, and mentors junior professionals. The role requires at least five years of cloud infrastructure delivery experience, including two years leading enterprise-scale AWS work.

Leads client-facing AWS cloud infrastructure and operations engagements, including platform design, deployment, networking, security controls, migration planning, and modernization. Advises clients on cloud strategy, landing zones, architecture patterns, and solution economics. Oversees complex workstreams, validates technical outcomes, manages delivery risks, communicates with stakeholders, and coaches teams in cloud engineering and operational practices.

Executes procurement workstreams, manages purchase requests and orders, evaluates supplier proposals and contracts, supports sourcing strategies, and coordinates supplier relationships. Analyzes procurement data and market trends to identify cost savings and process improvements, assists with contract lifecycle activities, monitors vendor risk and performance, and maintains procurement records and reports. Guides junior team members and builds relationships with internal stakeholders.

Originate and close corporate travel management opportunities for middle-market and large corporate clients. Lead complex sales cycles, develop executive relationships, build pipeline, negotiate solutions, and coordinate implementation handoffs. Partner with banking, product, operations, and servicing teams to deliver integrated solutions and strong client outcomes. Manage forecasting, analyze market trends, represent the business at industry events, and identify growth opportunities.

Configure, program, test, troubleshoot, and improve PLC-based control systems and automated manufacturing equipment. The engineer will resolve production issues, troubleshoot electrical systems, design operator interfaces, evaluate and install automation systems, and support startup, maintenance, and operations. The role partners with manufacturing, quality, and maintenance teams while driving improvements in quality, cost, safety, and responsiveness.

Leads Level 2 technical support operations and supervises support professionals handling complex escalations. Responsibilities include coaching, workload management, SLA and case oversight, advanced troubleshooting, customer advocacy, cross-functional coordination, root cause analysis, knowledge management, KPI reporting, and continuous process improvement. The role partners with Engineering, Product, Customer Success, Sales, and Operations to improve resolution times, supportability, and team capability.

Leads technical support managers, team leads, and support engineers while owning SLA performance, customer satisfaction, escalations, staffing, and operational excellence. Partners with Engineering, Product, Customer Success, Sales, and Operations to resolve complex issues, improve product quality, standardize support processes, develop employees, and execute strategic transformation initiatives.

Leads Level 2 technical support operations and supervises support professionals handling complex escalations. Responsibilities include coaching, workload management, SLA and case oversight, advanced troubleshooting, customer advocacy, cross-functional resolution coordination, root cause analysis, knowledge management, KPI reporting, and continuous process improvement. Partners with Engineering, Product, Customer Success, Sales, and Operations to improve issue resolution, product supportability, and team capability.

Manages and analyzes accounting activities for global educational programs, including financial transactions, reports, reconciliations, journal entries, budgeting, fixed assets, international tax and payroll compliance, and audit support. Reviews invoices, procurement card reconciliations, reimbursements, and internal controls. Coordinates audit fieldwork, prepares responses, identifies control deficiencies, recommends process improvements, and collaborates with international partners, university stakeholders, and internal teams.

Manage program, contract, and fiscal activities for the Office of Health Equity and Human Rights; supervise staff; formulate policy; coordinate grant-funded program planning, implementation, evaluation, and resource allocation; liaise with public health staff and stakeholders; ensure compliance with grant and contract deliverables; represent the office and provide technical assistance to contractors.

Leads go-to-market strategy, product roadmaps, marketing operations, product launches, market research, and business development for motion control products. Collaborates with engineering, R&D, sales, manufacturing, supply chain, and customers to define solutions, develop proposals, secure projects, and achieve revenue and profitability objectives. Builds strategic customer relationships, manages opportunities in CRM, and supports domestic and global growth initiatives.

Leads cross-functional product development and customer projects from concept through commercialization. Manages scope, schedules, budgets, resources, risks, dependencies, reporting, and Stage-Gate compliance. Facilitates collaboration across engineering, operations, supply chain, quality, manufacturing, and sales while resolving obstacles and driving accountability. Maintains project dashboards and metrics, supports executive reporting, uses Jira and related tools, and champions continuous improvement in project execution.

Manage strategic sourcing, supplier relationships, inventory, and domestic and international logistics for an electronics manufacturing environment. Develop supply chain strategies, negotiate contracts, optimize inventory and freight costs, coordinate MRP and S&OP activities, mitigate supply risks, support new product introductions, and ensure trade, quality, and regulatory compliance. Lead continuous improvement initiatives while collaborating with engineering, manufacturing, finance, quality, and customer service teams.

Manages employee relations cases, including workplace investigations, grievances, harassment and discrimination complaints, conflict resolution, accommodations, performance management, disciplinary actions, and terminations. Advises managers on employee matters, develops performance improvement plans, ensures compliance with employment laws and company policies, delivers training and reports, and coordinates with legal and compliance teams. The role is office-based in Rochester or Kirkwood, New York, with minimal travel.

Design, implement, and manage hybrid and multi-cloud network architectures across Azure, AWS, GCP, and OCI. Engineer enterprise LAN/WAN/SD-WAN, Wi‑Fi, dynamic routing (BGP/OSPF), load balancing (F5), and firewalls (Palo Alto). Develop automation (Python/PowerShell/Bash, Ansible/Terraform), perform capacity planning and troubleshooting, document designs, and collaborate with security teams to ensure scalable, high-availability, and secure network solutions.