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Top Senior Level Customer Success Jobs in Rochester, NY

308+ Job Results
32 Minutes Ago
USA
Remote
800 Employees
72K-154K Annually
5-7 Years of Experience
800 Employees
72K-154K Annually
5-7 Years of Experience
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
As an Account Manager in the Client Success team, you will manage relationships with pharmaceutical clients, ensuring customer satisfaction and revenue growth. Key responsibilities include analyzing program metrics, collaborating with internal teams to deliver tailored solutions, and managing the regulatory review process for clients.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+38 More
3 Hours Ago
2 Locations
Remote
Hybrid
53 Employees
175K-215K Annually
7+ Years of Experience
53 Employees
175K-215K Annually
7+ Years of Experience
Fintech • Real Estate • Software • PropTech
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
Top Benefits:
401-K
401-K Matching
Company Equity
+24 More
15 Hours Ago
2 Locations
Remote
130 Employees
5-7 Years of Experience
130 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Healthtech • Software
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+86 More

Featured Jobs

18 Hours Ago
United States
Remote
242 Employees
5-7 Years of Experience
242 Employees
5-7 Years of Experience
Artificial Intelligence • Machine Learning • Natural Language Processing • Conversational AI
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
Top Benefits:
401-K
Company Equity
Company Outings
+38 More
21 Hours Ago
United States
Remote
59 Employees
7+ Years of Experience
59 Employees
7+ Years of Experience
Information Technology • Consulting
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
Yesterday
United States
Remote
200 Employees
7+ Years of Experience
200 Employees
7+ Years of Experience
Information Technology • Sales • Software • Cybersecurity
The MSSP Partner Success Manager will manage relationships with MSSP partners, ensuring their success in delivering security solutions. Responsibilities include developing strong partnerships, monitoring performance, providing reports, and addressing partner issues. The role requires experience in cybersecurity and partner management to drive engagement and satisfaction.
Top Benefits:
401-K
401-K Matching
Company Equity
+16 More
2 Days Ago
USA
Remote
3,500 Employees
7+ Years of Experience
3,500 Employees
7+ Years of Experience
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager is responsible for managing client relationships, ensuring service excellence, and achieving financial and operational goals by overseeing engagement with clients in the Dealer Group and Retail verticals. This role includes leading growth initiatives, facilitating internal collaboration, and providing market insights to enhance business strategies.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+51 More
2 Days Ago
United States
Remote
2,194 Employees
7+ Years of Experience
2,194 Employees
7+ Years of Experience
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The VP, Client Growth will drive revenue and innovation for existing clients, focusing on strategic sales for enterprise accounts. Key responsibilities include account planning, relationship building, and leading the sales cycle to exceed revenue targets while working closely with internal teams to customize solutions for clients.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+64 More
2 Days Ago
United States
Remote
301 Employees
5-7 Years of Experience
301 Employees
5-7 Years of Experience
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
As an Enterprise Customer Success Manager, you will enhance customer experiences and ensure their successful adoption of Augury’s machine health solutions. Your role includes understanding customer needs, promoting strategic growth, collaborating with sales and product teams, and driving renewals and revenue growth across your portfolio.
Top Benefits:
401-K
401-K Matching
Company Equity
+44 More
4 Days Ago
United States
Remote
73 Employees
210K-240K Annually
7+ Years of Experience
73 Employees
210K-240K Annually
7+ Years of Experience
Healthtech • Insurance • Other • Sales • Software
The VP of Customer Success will lead the development of a customer operations organization at Spark. Responsibilities include setting strategic vision, managing multi-functional teams, improving customer onboarding, collaborating with sales leaders, and ensuring high customer satisfaction and operational readiness.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+14 More
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