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Top Senior Customer Success Jobs in Rochester, NY
Artificial Intelligence • Information Technology • Internet of Things • Software • Analytics • Automation • Manufacturing
The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.
Top Skills:
Ai ToolsManufacturing Operations Management SoftwareTraksys
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Engineer will drive adoption of Imprivata's Mobile solutions, delivering value to healthcare customers through technical advisory and leadership. Key responsibilities include designing solutions, troubleshooting, and providing customer feedback to influence product enhancements.
Top Skills:
Active DirectoryAndroidApple Business ManagerGainsightGoogle Managed PlayIdentity ManagementiOSLdapMobile Device ManagementSaaSSalesforceSingle Sign-OnVpp
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills:
Customer Success SoftwareCybersecurityData Analysis
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer relationships, ensuring seamless transitions from launch to renewal while enhancing customer satisfaction and loyalty.
Top Skills:
Enterprise SoftwareSaaS
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Customer Success Manager, you will manage customer relationships, ensure product adoption, drive revenue growth, and collaborate across teams to improve customer success initiatives.
Top Skills:
Google SuiteMS OfficeSalesforce CRMSlack
Reposted YesterdaySaved
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills:
AICloud-Based SolutionsSaaS
Reposted YesterdaySaved
Easy Apply
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading a Customer Success team, defining strategies for customer engagement, and ensuring customer satisfaction through effective management and coaching.
Top Skills:
AIAutomationGainsightSaaS
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills:
AIAPIsMachine LearningSpeech-To-TextText-To-Speech
eCommerce • Software
The Staff Customer Success Manager leads strategic relationships with key enterprise customers, driving value realization and mentoring junior team members while shaping the Customer Success function.
Top Skills:
CatalystCi/CdDevOpsGainsightSalesforceTotangoVitally
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.
Top Skills:
CRMCsm Platforms
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.
Top Skills:
Google SuiteMS OfficeSalesforce CRMSlack
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.
Top Skills:
Google SuiteMS OfficeSalesforceSlack
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills:
IotSaaS
Healthtech
Lead and scale the enterprise Customer Success function, focusing on retention, adoption, and expansion for complex enterprise customers. Manage a team, develop strategies, and foster executive relationships to ensure successful healthcare outcomes.
Security • Cybersecurity
As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.
Top Skills:
CloudIt TransformationNetwork SystemsSecurity
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills:
Data FeedsDigital Health SolutionsIntegrations
Fintech • Software • Financial Services
As the founding Customer Success Lead, you'll design and implement scalable support systems, drive customer engagement post-signature, lead onboarding, and ensure compliance while nurturing a growth-oriented customer relationship.
Top Skills:
Ai-Powered LlmBlockchainIntercomSlackTelegram
Software
The Customer Success Manager at SimScale drives post-sales lifecycle for customers, ensuring product success, managing relationships, and executing strategies for customer retention and business growth.
Top Skills:
HubspotSalesforce
Artificial Intelligence • Healthtech • Information Technology
Manage customer success initiatives to enhance digital programs, drive adoption, and foster relationships with clients. Lead a team while collaborating with product and marketing teams.
Top Skills:
Bi Analytics ToolsGuruJIRASlackZendesk
Fitness • Healthtech • HR Tech
Oversee all post-sale phases of the customer lifecycle for enterprise clients, ensuring successful adoption and ongoing engagement of technology solutions using AI tools to drive value.
Top Skills:
Ai-Powered Platforms
Information Technology • Internet of Things
Manage customer accounts to minimize churn, drive engagement, and enhance product adoption. Serve as trusted advisor, resolve issues, and support customers' needs effectively.
Top Skills:
Help ScoutMs ProjectSalesforce
Healthtech • Information Technology • Software
The Senior Customer Success Manager manages large health plan accounts, building client relationships, coordinating internal teams, and ensuring customer satisfaction and retention.
Top Skills:
Healthcare TechnologyRevenue Cycle Management
Cloud • Software
Vantage seeks a Senior Customer Success Manager to oversee post-sale customer engagement, offering onboarding, training, and support to enhance customer satisfaction and product adoption.
Top Skills:
AWSAzureFinops Cloud Cost Management SolutionsGCP
3 Days AgoSaved
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager manages relationships with high-revenue SMB clients, driving satisfaction and retention through tailored guidance and proactive engagement, especially for Mandarin-speaking customers.
Top Skills:
Google SuiteMS OfficeSalesforce CRMSlack
Artificial Intelligence • Cloud • Legal Tech • Software • Generative AI
As a Principal Customer Success Manager, you will drive engagement and retention for high-value accounts, leveraging technical expertise and consultative skills to maximize customer value and identify growth opportunities.
Top Skills:
Customer EngagementCustomer SuccessData AnalysisIntegration CapabilitiesProduct DemonstrationsTechnical Solutions
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