Top Senior Account Manager (AM) Jobs in Rochester, NY

Own a named portfolio of 20–30 high-value partners, developing joint business plans, managing QBRs, tracking partner health and progression, and driving managed ARR, retention, customer outcomes, certification, enablement, and co-marketing. Collaborate with Sales, Customer Success, RevOps, and Partner Marketing while establishing Apollo’s high-touch partner management program.

Develop and grow strategic reseller and system integrator partnerships across Latin America. The role manages partner business plans, channel programs, account mapping, sales training, technical certification, pre-sales support, pipeline development, and joint customer engagements. It requires recruiting new partners, enabling existing partners, supporting marketing campaigns, presenting to executives, assisting with deal closure, and reporting on pipeline and lead generation. Regional travel is required.

Manage and retain assigned commercial insurance accounts while supporting agency sales goals. Review policies, endorsements, rates, and forms; handle client and market correspondence; prepare binders, certificates, invoices, and related documents; maintain account files; process cancellations; resolve account and commission discrepancies; coordinate premium financing; and keep producers informed of potential issues. The role requires commercial lines coverage expertise and a Property and Casualty Agent’s or Broker’s License.

Manage Walmart account business plans, sales and profitability targets, customer trade investment, forecasts, promotions, pricing, merchandising, and new product listings. Build relationships with Walmart and internal teams across marketing, supply chain, finance, category management, and shopper marketing. Use analytics to identify growth opportunities, improve trade investment returns, manage inventory, address customer requests, and negotiate business agreements.

Manage enterprise accounts and carry quota for Boomi’s platform suite. Develop regional sales strategies, grow revenue within existing customers, act as a trusted advisor, and align technical solutions with business objectives. Present to C-level executives and cross-functional stakeholders, lead consultative and solution-selling activities, support field events, and collaborate with architects, service providers, and systems integrators to drive transformational account strategies.

Manage and grow mid-market and commercial accounts by driving retention, expansion, and new business sales for Pebl’s global employment platform. Responsibilities include prospecting, account planning, pipeline and forecast management, quota attainment, consultative selling, cross-functional collaboration, market expertise, and communicating customer insights. The role is fully remote across the United States and requires approximately 20% travel.

Own and grow mid-market and commercial customer accounts through retention, expansion, prospecting, and new business sales. Maintain accurate forecasts, achieve revenue quotas, build trusted client relationships, collaborate cross-functionally, and provide market feedback. The role requires direct SaaS HR and EOR sales experience, consultative selling skills, and approximately 20% travel. It is fully remote within the United States.

Own and grow key fresh-produce customer accounts across the Southeast and West Coast. Responsibilities include relationship management, pricing, RFP/RFQ responses, crop and supply updates, customer meetings, trade shows, business reviews, account goal tracking, negotiations, and new business development. Frequent overnight travel is required.

Own and grow a CPG, grocery, retail and restaurant account book with accountability for net revenue retention. Build expansion plans, identify whitespace, manage renewals and negotiations, translate product roadmap into client-specific pitches, maintain CRM accuracy, and collaborate with Product, Marketing, Ops, and Customer Success to drive expansion.

Manages and grows customer accounts for demand response and energy-efficiency programs. Builds customer and contractor relationships, resolves concerns, verifies installations and documentation, develops proposals and sales forecasts, and provides technical guidance and training. Troubleshoots issues, communicates program requirements and changes, supports savings acquisition strategies, and represents the company across a broad territory. Requires 7+ years of relevant industry experience, with a bachelor’s degree preferred.

Owns a healthcare customer portfolio, driving retention, account growth, customer satisfaction, and value realization. Responsibilities include relationship management, upselling, account audits, contract and KPI oversight, customer education, project management, product implementations, quarterly business reviews, and cross-functional collaboration with operations, sales, logistics, and finance. The role also supports waste policy development, strategic recommendations, and process improvements for acute care customers.

Leads strategic growth for Arc'teryx PRO wholesale and government reseller accounts across the United States. Responsibilities include account strategy, relationship management, sales growth, forecasting, assortment planning, business reviews, market analysis, partner feedback, contract execution, marketing initiatives, and industry events. The role collaborates cross-functionally with Commercial, Operations, Product, Business Development, and Brand teams, while supporting professional end-user communities and traveling up to 30%.

Leads strategic growth for Arc'teryx PRO wholesale and government reseller accounts across the United States. The role manages partner relationships, develops account strategies, analyzes market and territory trends, supports forecasting and assortment planning, guides business reviews, coordinates marketing and events, and represents partner feedback internally. Success requires solution-based sales expertise, strong account leadership, cross-functional collaboration, and up to 30% travel.

Own enterprise healthcare accounts from signature through renewal and expansion. Drive adoption, utilization, executive engagement, new product pilots, ROI measurement, QBRs, account strategy, and commercial outcomes. Build trusted relationships with clinical, operational, financial, and IT leaders, negotiate contracts, develop champions, and create repeatable account-management frameworks. The role requires up to 30% travel for customer events, stakeholder meetings, and QBRs.

Manage Midwest food manufacturing and CPG accounts for powders and cereals. Develop and execute strategic account plans, grow and retain business, negotiate contracts/pricing, coordinate cross-functional teams, provide technical and regulatory support, and deliver sales forecasts while traveling extensively to customer sites.

Manages strategic healthcare technology accounts, owning client relationships, renewals, revenue retention, upsells, forecasting, and executive engagement. Identifies cross-sell opportunities, develops account plans, manages escalations, monitors service delivery, and collaborates with internal teams on client requirements and product improvements. The role requires strong solution-based selling, healthcare IT account management experience, Salesforce proficiency, and 10–25% travel.

Supports enterprise client relationships across projects, markets, and business units. Maintains account-level oversight of project performance, client satisfaction, risks, commitments, financials, and opportunities. Develops stakeholder relationships, maintains Salesforce account intelligence and playbooks, supports account strategy and growth, coordinates follow-through, and leads project after-action reviews and onboarding while partnering with account and business-unit leadership.

Own commercial relationships across a global partner portfolio, driving renewals, upselling, cross-selling, partner acquisition, enablement, joint selling, business reviews, pipeline management, and forecasting. The role collaborates with technical customer success, Product, Engineering, and channel leadership while representing partner needs internally. Success is measured by revenue growth, partner engagement, retention, adoption, and pipeline contribution.

Manages and expands customer relationships within the industrial specialties market across Quebec. Responsibilities include retaining and growing existing accounts, developing new business, identifying customer needs, managing opportunity pipelines, tracking leads in CRM systems, monitoring market trends, coordinating internal support, and providing customer feedback. The role requires approximately 50% travel for customer meetings and industry events.

Own and grow a portfolio of strategic enterprise customers across the U.S. and LATAM. Responsibilities include retention, expansion, account planning, executive relationship management, pipeline creation, commercial forecasting, usage-based pricing strategy, negotiation, and closing expansion opportunities. The role requires proactive identification of whitespace and revenue opportunities, multi-threading across complex organizations, and applying MEDDICC to enterprise renewal and expansion cycles.

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.

Own and grow strategic channel partner relationships, develop joint business plans, generate partner-sourced and influenced pipeline, and support co-selling through the full sales cycle. Enable partners to position and sell HiddenLayer’s AI security platform, coordinate with direct sales and cross-functional teams, manage deal registration and forecasting, lead business reviews, and improve channel processes and playbooks. The role is fully remote within the US with periodic travel.

Owns sales and strategic relationships for assigned national telecom accounts. Develops business opportunities, go-to-market strategies, proposals, pricing, forecasts, and revenue growth plans. Partners with operations, carriers, vendors, and internal teams to deliver broadband OSP engineering and construction solutions. Manages customer communications, RFP responses, presentations, budgets, and service expectations while pursuing profitable growth across fiber optic and HFC networks.

Manage and grow a portfolio of 20–40 education technology accounts across onboarding, fulfillment, renewal, and upsell. Drive platform adoption, retention, expansion, and customer outcomes by building executive relationships, analyzing account health, coordinating professional development events, and addressing churn risks. Serve as a Packback platform and AI subject matter expert while collaborating with Customer Success, Sales, Product, Support, and Marketing teams. Travel domestically up to 25%.

Owns strategy, financial performance, growth, retention, implementation, and executive relationships for high-value national home-services accounts. Leads cross-functional teams, manages forecasts and budgets, develops strategic account plans using Miller Heiman methodology, oversees marketing optimization and complex launches, conducts business reviews, and drives renewals, expansions, profitability, and long-term partner value.