Top Senior Account Manager (AM) Jobs in Rochester, NY

Manages strategic group benefits client accounts as the primary contact, resolving issues, coordinating renewals, preparing reports and stewardship presentations, and partnering with internal teams, brokers, underwriters, and third-party administrators. The role supports client retention and growth, improves administrative processes, maintains Salesforce records, escalates complex issues, and mentors junior account managers. This is a remote position requiring strong insurance benefits knowledge, organization, communication, and client relationship management skills.

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.

Manage and expand a portfolio of emerging growth and mid-market banking and financial services accounts. Build C-level relationships, identify upsell and cross-sell opportunities, develop account plans, propose business solutions, coordinate post-sale implementation, forecast sales, and track pipeline, bookings, and account metrics.

Manage and retain assigned commercial insurance accounts while supporting agency sales goals. Review policies, endorsements, rates, and forms; handle client and market correspondence; prepare binders, certificates, invoices, and related documents; maintain account files; process cancellations; resolve account and commission discrepancies; coordinate premium financing; and keep producers informed of potential issues. The role requires commercial lines coverage expertise and a Property and Casualty Agent’s or Broker’s License.

Manage and expand a portfolio of State, Local, and Higher Education accounts across North America. Drive software license expansion, cross-sell products, manage high-value pipelines, conduct account reviews, build executive relationships, and achieve sales quotas. Partner with solution engineers and internal teams to develop tailored solutions, navigate public-sector procurement, analyze market and competitive intelligence, and identify strategic growth opportunities.

Manage and grow cybersecurity service provider partnerships through expansion, renewals, adoption, and retention. Serve as a trusted advisor to multiple stakeholders, achieve quota, improve partner satisfaction, and strengthen long-term loyalty. Use Salesforce or similar CRM tools and AI applications for account preparation, meeting summaries, organization, and follow-up. The role is a remote, high-visibility individual contributor position focused on MSP and channel partner success.

Manages and grows strategic customer accounts while driving new business, revenue, margin, and market-share growth in the envelope manufacturing industry. Develops sales plans, presentations, proposals, forecasts, and upsell opportunities; maintains customer relationships; provides product and pricing guidance; and coordinates with production, estimating, scheduling, and customer service teams to ensure successful delivery.

Manage enterprise AEC accounts by developing customer relationships, identifying growth opportunities, leading account strategies, and driving sales of Esri GIS technology. Responsibilities include prospecting, executive engagement, presenting at industry events, understanding customer budgets and procurement cycles, articulating technology value, negotiating, and collaborating with internal teams and partners to meet revenue goals.

Manage and grow strategic retail accounts by building buyer relationships, executing joint business plans, expanding distribution, managing promotions and trade spend, forecasting sales, and coordinating cross-functionally to drive profitable growth and improve on-shelf velocity.

Manages commercial insurance accounts by designing coverage programs, preparing proposals and applications, coordinating renewals and remarketing, advising clients on coverage and audits, supporting producers, resolving issues, maintaining carrier relationships, and pursuing referrals. Provides mentoring to customer service representatives while ensuring accurate, timely transaction processing and compliance with agency standards.

Manage and grow existing healthcare SaaS accounts through upselling and cross-selling EverHealth solutions, partner offerings, and RCM services. Prospect within the customer base, build qualified pipelines, conduct product demonstrations, negotiate pricing, manage opportunities through close, and document activity in Salesforce. Coordinate with implementation and RCM teams, attend industry events, and consistently exceed sales quotas.

Manages commercial property and casualty insurance accounts by designing insurance programs, preparing proposals and applications, renewing and remarketing policies, advising clients on coverage and audits, and supporting producers. The role maintains carrier relationships, resolves client concerns, ensures accurate documentation and timely transaction processing, and requires strong knowledge of insurance regulations, commercial coverage, and agency workflows.

Own and grow a portfolio of chain optical accounts across North America, including sales targets, relationship management, new account prospecting, forecasting, account operations, assortment planning, and joint marketing campaigns. The role manages account processes, collaborates cross-functionally, reports performance to senior management, and helps build scalable wholesale processes. Regular market travel is required for client meetings, prospecting, trade shows, and industry events.

Owns sales and strategic relationships for assigned national accounts. Develops go-to-market strategies, identifies business opportunities, manages customer communications, coordinates RFP responses, prepares proposals and financial estimates, develops pricing strategies, and partners with operations, vendors, and internal teams to drive profitable telecom revenue growth.

Manages enterprise client relationships across construction projects, markets, and business units. Monitors account performance, client satisfaction, risks, financials, and commitments; maintains client intelligence and Salesforce records; supports account strategy and growth; identifies expansion opportunities; coordinates account-level actions; and leads project reviews and onboarding. The role requires strong construction lifecycle knowledge, client-management skills, cross-functional collaboration, and consistent follow-through.

Supports enterprise client relationships across projects, markets, and business units. Maintains account-level oversight of client experience, project performance, risks, financials, and commitments; develops stakeholder relationships; supports account strategy and growth; maintains Salesforce data, dashboards, playbooks, and opportunity information; coordinates account actions; leads project reviews and onboarding; and escalates issues while collaborating across teams without direct authority.

Supports enterprise client relationships across construction projects, markets, and business units. Maintains account-level oversight of client experience, project performance, risks, financials, and opportunities. Develops stakeholder relationships, maintains Salesforce account intelligence, supports account strategy and growth, coordinates follow-through, leads project after-action reviews and onboarding, and escalates issues while partnering with account and business unit leadership.

Manage and scale the channel partner ecosystem by developing channel strategy, recruiting and enabling partners, driving partner-sourced pipeline and revenue, and managing relationships with major technology partners. The role owns channel forecasts, performance metrics, partner programs, joint business planning, sales execution, and cross-functional alignment across Sales, Marketing, Product, Finance, and Customer Success. It is remote for candidates in the DC, Maryland, or Virginia metro area with minimal travel.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Own and expand a portfolio of major enterprise customers across North America. Build executive relationships, develop account plans, drive cross-sell and upsell opportunities, manage renewals, lead strategic business reviews, and coordinate cross-functional teams to deliver customer outcomes. The role requires consultative selling, negotiation, forecasting, and management of multi-million-dollar account portfolios while exceeding growth and retention targets.

Manage and grow Fortune 500 and enterprise customer accounts by expanding software licensing, cross-selling products, identifying new opportunities, conducting account reviews, and achieving sales quotas. Partner with solution engineers to develop tailored solutions, engage technical executives, analyze market and competitive intelligence, and lead complex B2B software sales negotiations through close.

Manage enterprise sales and account growth for state government customers using Esri GIS technology. Build executive relationships, develop account strategies, identify opportunities, present solutions, manage sales cycles, and meet revenue goals. Collaborate with internal teams and partners while advising customers on GIS applications, budgeting, procurement, and government operations.

Owns enterprise account strategy and quota for Boomi’s platform, driving revenue growth within existing customers. Builds executive relationships, consults on data integration and SaaS solutions, aligns technical capabilities with business goals, manages complex cross-functional sales, collaborates with partners, and supports local field events.

Manages strategic partner accounts to expand market footprint, grow revenue and unit sales, and improve partner health. Responsibilities include partner enablement, sales strategy, forecasting, performance analysis, product training, business reviews, co-marketing, deployment planning, and cross-functional collaboration. The role maintains Salesforce records, presents performance reports, supports RFPs, attends trade events, mentors teammates, and travels up to 25% across North America.

Own strategic relationships with a portfolio of family law firms, serving as the primary contact for owners and managing partners. Lead alignment calls and business reviews, develop client roadmaps, track acquisition and revenue performance, identify growth and churn signals, and connect marketing activities to business outcomes. Advise clients on pricing, intake, operations, capacity, and hiring while coordinating with project managers and channel specialists.