Top Senior Level Customer Success Jobs in Rochester, NY

As a Senior Customer Success Advisor, you will guide customers on effectively using Illumio's products to meet their business goals. You'll analyze adoption issues, improve customer relationships, and secure contract renewals by fostering their success with our solutions.

The Director of Customer Education & Support will lead the development and execution of customer education strategies, enhance the customer journey, and ensure high engagement and satisfaction. Responsibilities include managing teams, collaborating across departments, developing training programs, and advocacy for customer needs.

The Client Success Lead at VideoAmp will oversee the post-sale Client Success team, managing client performance and relationships, fostering team growth, onboarding new hires, and developing strategies to meet client goals. This role requires strategic vision and collaboration with sales and leadership to enhance customer satisfaction and retention in a high-growth AdTech environment.