Top Senior Level Customer Success Jobs in Rochester, NY

The Senior Contracts Specialist - SLED at GuidePoint Security focuses on managing SLED client contracts. Responsibilities include reviewing contracts for compliance, managing RFPs, developing relationships with government contracting officers, and integrating compliance tools. The role requires knowledge of regulatory requirements and effective project management skills.

The Principal of Customer Solutions at Elation Health will enhance client relationships, analyze usage data for product improvement, drive strategic planning for business growth, and engage cross-functionally to ensure client satisfaction while identifying upsell opportunities.

The Senior Customer Success Manager at NICE Actimize manages post-sales relationships for strategic accounts, focusing on customer loyalty and revenue retention. Responsibilities include leading client engagements, ensuring timely renewals, driving customer satisfaction, and identifying upsell opportunities, all while collaborating with internal teams to optimize customer success.