Top Senior Level Customer Success Jobs in Rochester, NY
The Client Relationship Manager will maintain relationships with clients and advisors, manage a caseload, consult on plan operations, and ensure timely distribution of plan notices. The role provides a supportive work environment and requires a proactive approach to managing client accounts and resolving administrative issues.
The Enterprise Customer Success Manager will manage a portfolio of State, Local, and Higher Ed customers, ensuring satisfaction and successful solution adoption. Responsibilities include customer relationship management, onboarding implementation, training, account monitoring, contract renewal, and feedback collection to drive product improvements.
Lead and mentor a team of Customer Success Managers, ensuring they hit their KPIs and maintain high performance. Develop customer implementation strategies, improve workflows, and represent the team at client meetings. Ensure client satisfaction and implement best practices for customer success operations.
As a Strategic Customer Success Manager at Netlify, you will manage relationships with strategic accounts, driving customer engagement and value. You will provide guidance on leveraging Netlify to meet business objectives, conducting quarterly business reviews, and identifying growth opportunities.
Join Tailscale as a Customer Support Engineer to provide technical support for individuals, teams, and companies using Tailscale, collaborate with internal teams, and debug and fix customer issues. Requires 4+ years of technical support experience and strong networking skills.
The Operational Compliance Specialist leads operational quality compliance, conducts compliance checks on clinical trial documents, maintains quality support for regulatory compliance, and facilitates process improvement and CAPA management to enhance operational effectiveness and business success.
The Senior Customer Enablement & Support Specialist at Sayge will guide HR leaders and coaching participants through onboarding and enablement, ensuring a positive experience with the coaching programs. Responsibilities include providing solutions, leading onboarding calls, and advocating for customer needs to internal teams.
The Senior Customer Success Strategy & Operations Manager will design, implement, and enhance the global customer success team at Coursera, collaborating closely with leadership to drive operations, define strategies, and manage customer success tools. This role requires strong project management skills and the ability to analyze data for informed decision-making.
As a Customer Success Manager, you'll manage customer onboarding, drive integration usage, educate clients about the platform, liaise with technical teams, and gather feedback to improve the product. You'll work closely with various stakeholders to ensure customer success and account growth.
Top Companies in Rochester, NY Hiring Customer Success Roles
See All
Work your passion. Live your purpose.
Explore all your job opportunities on Built In.
Most Popular Searches
More Job Categories
Jobs by Expertise
Data + Analytics
Senior Analytics Jobs
Senior Analysis & Reporting Jobs
Senior Business Intelligence Jobs
Senior Data Engineering Jobs
Senior Data Science Jobs
Senior Machine Learning Jobs
Senior Management Jobs
Senior Other Jobs
Developer + Engineer
Senior Android (Java) Jobs
Senior C++ Jobs
Senior C# Jobs
Senior DevOps Jobs
Senior Front-End Jobs
Senior Golang Jobs
Senior Java Jobs
Senior Javascript Jobs
Senior Hardware Jobs
Senior iOS (Objective-C) Jobs
Senior Linux Jobs
Senior Management Jobs
Senior .NET Jobs
Senior Perl Jobs
Senior PHP Jobs
Senior Python Jobs
Senior QA Jobs
Senior Ruby Jobs
Senior Salesforce Jobs
Senior Sales Engineer Jobs
Senior Scala Jobs
Senior Other Jobs
Jobs by Location
Albuquerque, NM Jobs
Ann Arbor, MI Jobs
Atlanta, GA Jobs
Austin, TX Jobs
Baltimore, MD Jobs
Baton Rouge, LA Jobs
Birmingham, AL Jobs
Boise, ID Jobs
Boston, MA Jobs
Buffalo, NY Jobs
Charleston, SC Jobs
Charlotte, NC Jobs
Chicago, IL Jobs
Cincinnati, OH Jobs
Cleveland, OH Jobs
Colorado, CO Jobs
Columbus, OH Jobs
Dallas-Fort Worth, TX Jobs
Dayton, OH Jobs
Des Moines, IA Jobs
Detroit, MI Jobs
Fayetteville-Springdale-Rogers, Jobs
Greensboro, NC Jobs
Hampton Roads, VA Jobs
Hartford, CT Jobs
Houston, TX Jobs
Huntsville, AL Jobs
Indianapolis, IN Jobs
Jacksonville, FL Jobs
Kansas City, MO Jobs
Las Vegas, NV Jobs
Lexington, KY Jobs
Lincoln, NE Jobs
Little Rock, Jobs
Los Angeles, CA Jobs
Louisville, KY Jobs
Madison, WI Jobs
Memphis, TN Jobs
Miami, FL Jobs
Milwaukee, WI Jobs
Minneapolis–Saint Paul, MN Jobs
Nashville, TN Jobs
New Orleans, LA Jobs
New York City, NY Jobs
Ogden, UT Jobs
Oklahoma City, OK Jobs
Omaha, NE Jobs
Orlando, FL Jobs
Palm Bay-Melbourne-Titusville, Jobs
Pensacola, FL Jobs
Peoria, IL Jobs
Philadelphia, PA Jobs
Phoenix – Mesa – Scottsdale, AZ Jobs
Pittsburgh, PA Jobs
Portland, OR Jobs
Portland, ME Jobs
Providence, RI Jobs
Provo, UT Jobs
Raleigh-Durham, NC Jobs
Reno, NV Jobs
Richmond, VA Jobs
Rochester, NY Jobs
Sacramento, CA Jobs
Salt Lake City, UT Jobs
San Antonio, TX Jobs
San Diego, CA Jobs
San Francisco, CA Jobs
San Luis Obispo, CA Jobs
Santa Cruz, CA Jobs
Seattle, WA Jobs
Spokane, WA Jobs
St. Louis, MO Jobs
Tallahassee, FL Jobs
Tampa Bay, FL Jobs
Tucson, AZ Jobs
Tulsa, OK Jobs
Washington DC, Jobs
Wichita, KS Jobs
Wilmington, NC Jobs
All Filters
No Results
No Results