Top Senior Level Customer Success Jobs in Dallas, TX

Lead a team of Customer Success Managers, focusing on building relationships and optimizing operations to enhance customer experiences and retention. Use analytics to identify improvement opportunities and mentor team members for their career development while collaborating with cross-functional teams.

The Senior Manager of Client Success will lead a team to drive measurable outcomes for clients by enhancing employee financial wellness. Responsibilities include managing client relations, developing retention strategies, and overseeing team performance to achieve KPIs and success plays. This role involves significant collaboration with sales, marketing, and leadership to enhance customer satisfaction and retention.

As a Technical Trainer, you will develop and deliver training programs for employees, create training materials, assess training needs, and ensure employees can effectively use the company’s technology tools. This involves collaborating with subject matter experts and continually refining the training processes based on feedback.