Top Senior Level Customer Success Jobs in Dallas, TX

The Senior Client Experience Manager will generate new business with media and advertising agencies, manage client relationships, prepare presentations, and drive sales goals in the Life Sciences sector. This role involves collaborating with teams and mentoring junior members.

The Senior Client Success Manager at Omnidian focuses on managing specific Enterprise Commercial client relationships, becoming an expert in the business, understanding client value calculations, and maximizing the positive impact of Omnidian services. Responsibilities include managing contracts, building relationships, implementing strategies, and providing regular updates to clients. The role requires 5+ years of professional experience, 2+ years of managing relationships with B2B clients, and 6+ months of work experience in the commercial, industrial, and/or utility solar industry.

The JIRA & Confluence Specialist will manage and configure JIRA and Confluence for Agile Development, providing project oversight, facilitating meetings, administering JIRA workflows, and developing customer pages in Confluence, while also coaching team members and gathering business requirements.

As a Principal Customer Success Architect, you will ensure the success of strategic customers, manage risk, and drive customer value by collaborating with account teams, developing best practices, and executing account plans. Your role will involve acting as a voice for customers, managing escalations, and developing programs to enhance adoption and retention.

The Enterprise Customer Strategist will manage complex sales cycles, develop strategic relationships with enterprise clients, conduct product demonstrations, and drive sales processes from prospecting to contract closure. The role requires strong collaboration with cross-functional teams and staying informed about industry trends to enhance strategies and meet sales targets.

The Senior Specialist in Revenue Cycle manages financial and administrative services for accurate billing and collections for hospital services. They resolve unpaid claims, provide customer service, analyze accounts, and offer training and mentorship to junior staff while ensuring compliance with guidelines.

The Client Partnership Executive manages long-term relationships with clients, serving as their trusted advisor. Responsibilities include analyzing client needs, cross-selling services, maintaining client satisfaction, leading sales opportunities, and coordinating with internal teams. The role also involves industry representation and pipeline management.